Customer Intelligence Platform Market by Component, Application (Customer Data Collection & Management, and Customer Segmentation & Targeting), Deployment Mode, Organization Size, Data Channel, Vertical and Region - Global Forecast to 2027

Customer Intelligence Platform Market by Component, Application (Customer Data Collection & Management, and Customer Segmentation & Targeting), Deployment Mode, Organization Size, Data Channel, Vertical and Region - Global Forecast to 2027

The customer intelligence platform market size to grow from USD 1.9 billion in 2022 to USD 7.0 billion by 2027 at a Compound Annual Growth Rate (CAGR) of 29.7% during the forecast period. Several factors, such as the rising need to gain a holistic view of customer data, intensifying need to deliver omnichannel experience, the rising demand for personalized customer experiences, and the shift toward data-driven marketing and advertising. In addition, heightened adoption of customer intelligence platforms to monitor changes in the market as they occur, and rising investments in customer intelligence platforms by large enterprises, all contribute to the expansion of the customer intelligence platform market.

Services segment to have a higher CAGR during the forecast period

Based on services, the customer intelligence platform market has been segmented into consulting and support, and maintenance services. These services help organizations streamline their marketing operations. It includes the support offered by customer intelligence platform vendors to assist their customers in using and maintaining customer intelligence platform solutions efficiently. With customer data increasing day by day, organizations are increasingly adopting customer intelligence platform services to address marketing requirements for continuously evolving customer demands.

Cloud deployment segment to have the highest CAGR during the forecast period

Based on deployment modes, the customer intelligence platform market has been segmented into on-premises and cloud. The CAGR of the cloud deployment mode is estimated to be the largest during the forecast period. Cloud-based customer intelligence platforms offer various advantages, including scalability, adaptability, easy deployment, and cost-effectiveness, which promote the adoption of cloud deployment across organizations. The low cost and ease of implementation have made the cloud a highly desirable delivery mode among organizations. The SaaS deployment model is generating demand for a cloud-based customer intelligence platform, as it provides scalability and flexibility. The major providers of cloud-based customer intelligence platforms are Oracle, Adobe, and SAP.

SMEs segment to hold higher CAGR during the forecast period

The customer intelligence platform market has been segmented by organization size into large enterprises and SMEs. SMEs with limited marketing budgets are trying to scale up their business through cost-efficient marketing techniques to generate the most ROI from their marketing spend. Thus, a customer intelligence platform can help SMEs align with their limited budget and fulfill their business expansion objectives. With instant technological changes and digital transformations disrupting various industries, SMEs are also facing pressure to adjust to the latest trends and use technologically advanced solutions that support their business operations.

Asia Pacific is projected to hold the highest CAGR during the forecast period

Asia Pacific is expected to grow quickly during the forecast period. Opportunities for smaller customer intelligence platform vendors to introduce customer intelligence platform solutions for numerous sectors have also increased. All these aspects are responsible for the region's expeditious growth of the customer intelligence platform market. Companies operating in Asia Pacific continue to focus on improving customer services to drive market competitiveness and revenue growth. China, Japan and India have displayed ample growth opportunities in the customer intelligence platform market.

Breakdown of primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the customer intelligence platform market.

By Company: Tier I: 15%, Tier II: 42%, and Tier III: 43%

By Designation: C-Level Executives: 65%, D-Level Executives: 23%, and Managers: 12%

By Region: Asia Pacific: 30%, Europe: 20%, North America: 40%, MEA: 5%, Latin America: 5%

The report includes studying key players offering customer intelligence platform and services. The major vendors in the global customer intelligence platform market include IBM (US), Oracle (US), Microsoft (US), Adobe (US), SAS (US), Salesforce (US), Google (US), Accenture (Ireland), Informatica (US), SAP (Germany), Verint (US), Teradata (US), Zeta Global (US), TIBCO (US), NICE (Israel), TransUnion (US), Alida (Canada), Algonomy (US), NetBase Quid (US), NGDATA (Belgium), Zeotap (Germany), ActionIQ (US), Amperity (US), UserIQ (US), Datashift (Belgium), Staircase AI (US), Terminus (US), and Lifesight (Singapore).

Research Coverage

The market study covers the customer intelligence platform market across segments. It aims at estimating the market size and the growth potential of this market across segments, such as components, deployment modes, organization size, applications, verticals, and regions. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key Benefits of Buying the Report

The report would provide the market leaders/new entrants with information on the closest approximations of the revenue numbers for the overall customer intelligence platform market and its subsegments. It would help stakeholders understand the competitive landscape and gain better insights to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the market's pulse and provides information on key market drivers, restraints, challenges, and opportunities.


  • INTRODUCTION
    • STUDY OBJECTIVES
    • MARKET DEFINITION
      • INCLUSIONS AND EXCLUSIONS
    • MARKET SCOPE
      • MARKET SEGMENTATION
      • REGIONS COVERED
      • YEARS CONSIDERED
    • CURRENCY CONSIDERED
      • Table UNITED STATES DOLLAR EXCHANGE RATE, 2019-2021
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
        • Table PRIMARY INTERVIEWS
    • MARKET BREAKUP AND DATA TRIANGULATION
    • MARKET SIZE ESTIMATION
      • TOP-DOWN APPROACH
      • BOTTOM-UP APPROACH
    • MARKET FORECAST
      • Table FACTOR ANALYSIS
    • RESEARCH ASSUMPTIONS
    • RESEARCH LIMITATIONS
  • EXECUTIVE SUMMARY
    • Table CUSTOMER INTELLIGENCE PLATFORM MARKET SIZE AND GROWTH RATE, 2016-2021 (USD MILLION, Y-O-Y%)
    • Table CUSTOMER INTELLIGENCE PLATFORM MARKET SIZE AND GROWTH RATE, 2022-2027 (USD MILLION, Y-O-Y%)
    • CUSTOMER INTELLIGENCE PLATFORM MARKET: RECESSION IMPACT
  • PREMIUM INSIGHTS
    • ATTRACTIVE MARKET OPPORTUNITIES FOR PLAYERS IN CUSTOMER INTELLIGENCE PLATFORM MARKET
    • CUSTOMER INTELLIGENCE PLATFORM MARKET: TOP THREE VERTICALS
    • CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION
    • NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION AND VERTICAL
  • MARKET OVERVIEW AND INDUSTRY TRENDS
    • INTRODUCTION
    • MARKET DYNAMICS
      • DRIVERS
      • RESTRAINTS
      • OPPORTUNITIES
      • CHALLENGES
    • CASE STUDY ANALYSIS
      • CASE STUDY 1
      • CASE STUDY 2
      • CASE STUDY 3
      • CASE STUDY 4
      • CASE STUDY 5
    • TECHNOLOGY ANALYSIS
      • CLOUD COMPUTING AND CUSTOMER INTELLIGENCE PLATFORMS
      • BIG DATA AND ANALYTICS AND CUSTOMER INTELLIGENCE PLATFORMS
    • FEATURES OF CUSTOMER INTELLIGENCE PLATFORMS
      • CUSTOMER SERVICE SOFTWARE
      • MARKETING AUTOMATION SOFTWARE
      • POINT OF SALE SYSTEMS
      • ECOMMERCE PLATFORMS
      • CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE
    • TYPES OF DATA COLLECTED FOR CUSTOMER INTELLIGENCE
      • DEMOGRAPHIC DATA
      • PSYCHOGRAPHIC DATA
      • TRANSACTIONAL DATA
      • BEHAVIORAL DATA
    • ECOSYSTEM ANALYSIS
      • Table ECOSYSTEM ANALYSIS: CUSTOMER INTELLIGENCE PLATFORM MARKET
    • VALUE CHAIN ANALYSIS
    • SUPPLY CHAIN ANALYSIS
    • PATENT ANALYSIS
      • METHODOLOGY
      • DOCUMENT TYPE
        • Table PATENTS FILED, 2019-2022
      • INNOVATIONS AND PATENT APPLICATIONS
    • PORTER'S FIVE FORCES ANALYSIS
      • Table PORTER'S FIVE FORCES ANALYSIS: CUSTOMER INTELLIGENCE PLATFORM MARKET
      • THREAT OF NEW ENTRANTS
      • THREAT OF SUBSTITUTES
      • BARGAINING POWER OF SUPPLIERS
      • BARGAINING POWER OF BUYERS
      • INTENSITY OF COMPETITIVE RIVALRY
    • REGULATIONS AND INDUSTRIAL STANDARDS
      • GENERAL DATA PROTECTION REGULATION (GDPR)
      • HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA)
      • INTERNATIONAL ORGANIZATION FOR STANDARDIZATION/INTERNATIONAL ELECTROTECHNICAL COMMISSION 27000 STANDARDS
      • CLOUD SECURITY ALLIANCE (CSA) CONTROLS
      • GOVERNANCE, RISK, AND COMPLIANCE (GRC)
      • EUROPEAN UNION DATA PROTECTION REGULATION
      • SARBANES-OXLEY ACT OF 2002
      • GRAMM-LEACH-BLILEY ACT
      • EUROPEAN UNION DATA PROTECTION REGULATION
      • CAN-SPAM ACT
    • REGULATORY LANDSCAPE
      • REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
        • Table NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
        • Table EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
        • Table ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
        • Table MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
        • Table LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
    • PRICING ANALYSIS
    • KEY STAKEHOLDERS AND BUYING CRITERIA
      • KEY STAKEHOLDERS IN BUYING PROCESS
        • Table INFLUENCE OF STAKEHOLDERS 0N BUYING PROCESS FOR TOP THREE VERTICALS (%)
      • BUYING CRITERIA
        • Table KEY BUYING CRITERIA FOR TOP THREE VERTICALS
    • TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS IN CUSTOMER INTELLIGENCE PLATFORM MARKET
    • KEY CONFERENCES AND EVENTS, 2023-2024
      • Table CSUTOMER INTELLIGENCE PLATFORM MARKET: DETAILED LIST OF CONFERENCES AND EVENTS, 2023-2024
  • CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT
    • INTRODUCTION
      • COMPONENT: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
    • PLATFORM
      • AI AND ML USED BY CUSTOMER INTELLIGENCE PLATFORM TO MANAGE AND ANALYZE DATA FROM MULTIPLE DISPARATE SOURCES
        • Table PLATFORM: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table PLATFORM: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • SERVICES
      • Table SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
      • Table SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
      • Table SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE TYPE, 2018-2021 (USD MILLION)
      • Table SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE TYPE, 2022-2027 (USD MILLION)
      • CONSULTING SERVICES
        • Table CONSULTING SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table CONSULTING SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027(USD MILLION)
      • SUPPORT & MAINTENANCE SERVICES
        • Table SUPPORT & MAINTENANCE SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table SUPPORT & MAINTENANCE SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027(USD MILLION)
      • DEPLOYMENT & INTEGRATION SERVICES
        • Table DEPLOYMENT & INTEGRATION SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021(USD MILLION)
        • Table DEPLOYMENT & INTEGRATION SERVICES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
  • CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE
    • INTRODUCTION
      • DEPLOYMENT MODE: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2018-2021 (USD MILLION)
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION)
    • CLOUD
      • FACILITATES CUSTOMER INTELLIGENCE PLATFORM DEPLOYMENT WITHOUT NEED FOR IT STAFF TO MANAGE SOFTWARE
        • Table CLOUD: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table CLOUD: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • ON-PREMISES
      • PROVIDES ORGANIZATIONS WITH FULL CONTROL OVER ALL PLATFORMS AND SYSTEMS
        • Table ON-PREMISES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table ON-PREMISES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
  • CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE
    • INTRODUCTION
      • ORGANIZATION SIZE: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2018-2021 (USD MILLION)
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION)
    • SMALL AND MEDIUM-SIZED ENTERPRISES (SMES)
      • ADOPT CUSTOMER INTELLIGENCE PLATFORM TO GENERATE MAXIMUM ROI FROM THEIR MARKETING SPEND
        • Table SMES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table SMES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • LARGE ENTERPRISES
      • DEPLOY CUSTOMER INTELLIGENCE PLATFORM TO EFFECTIVELY MANAGE VOLUMINOUS CUSTOMER DATA AND DERIVE ACTIONABLE INSIGHTS
        • Table LARGE ENTERPRISES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021(USD MILLION)
        • Table LARGE ENTERPRISES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027(USD MILLION)
  • CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL
    • INTRODUCTION
      • DATA CHANNEL: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2018-2021 (USD MILLION)
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2022-2027 (USD MILLION)
    • WEB
      • FIRST POINT OF CONTACT FOR CUSTOMERS TO INTERACT WITH BUSINESSES
        • Table WEB: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table WEB: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027(USD MILLION)
    • SOCIAL MEDIA
      • LARGEST SOURCE OF CUSTOMER INSIGHTS FOR MARKETERS
        • Table SOCIAL MEDIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table SOCIAL MEDIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • MOBILE
      • ENABLES PERSONALIZED COMMUNICATION BETWEEN USERS AND BUSINESSES
        • Table MOBILE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table MOBILE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • EMAIL
      • HELPS BUILD BETTER CUSTOMER RELATIONSHIPS BY DELIVERING PERSONALIZED CONTENT
        • Table EMAIL: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table EMAIL: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • IN-STORE
      • GIVES CONSOLIDATED INFORMATION TO CUSTOMERS FOR BETTER UNDERSTANDING
        • Table IN-STORE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table IN-STORE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • CALL CENTER
      • HANDLES ALL CUSTOMER-RELATED PROBLEMS AND QUERIES THROUGH CALLS
        • Table CALL CENTER: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table CALL CENTER: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • OTHER DATA CHANNELS
      • Table OTHER DATA CHANNELS: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
      • Table OTHER DATA CHANNELS: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
  • CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION
    • INTRODUCTION
      • APPLICATION: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2018-2021 (USD MILLION)
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2022-2027 (USD MILLION)
    • CUSTOMER SEGMENTATION & TARGETING
      • ENABLE MARKETERS TO DEVELOP DEEPER UNDERSTANDING OF CUSTOMER NEEDS
        • Table CUSTOMER SEGMENTATION & TARGETING: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table CUSTOMER SEGMENTATION & TARGETING: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • CUSTOMER RETENTION & ENGAGEMENT
      • ADOPTION OF PERSONALIZED APPS AND RECOMMENDATION OF USEFUL PRODUCTS TO RETAIN LOYAL CUSTOMERS
        • Table CUSTOMER RETENTION & ENGAGEMENT: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table CUSTOMER RETENTION & ENGAGEMENT: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • CUSTOMER BEHAVIOR ANALYTICS
      • USES DATA TO ANALYZE CUSTOMER REQUIREMENTS
        • Table CUSTOMER BEHAVIOR ANALYTICS: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table CUSTOMER BEHAVIOR ANALYTICS: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • CUSTOMER EXPERIENCE MANAGEMENT
      • PRIORITIZES ORCHESTRATION AND PERSONALIZATION OF END-TOEND CUSTOMER EXPERIENCE
        • Table CUSTOMER EXPERIENCE MANAGEMENT: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table CUSTOMER EXPERIENCE MANAGEMENT: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • CUSTOMER DATA COLLECTION & MANAGEMENT
      • HELPS IMPROVE SERVICES, UNDERSTAND CONSUMER NEEDS, REFINE BUSINESS STRATEGIES, AND RETAIN CUSTOMERS
        • Table CUSTOMER DATA COLLECTION & MANAGEMENT: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table CUSTOMER DATA COLLECTION & MANAGEMENT: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • OMNICHANNEL MARKETING
      • PROVIDES SEAMLESS SHOPPING EXPERIENCE ACROSS ALL CHANNELS
        • Table OMNICHANNEL MARKETING: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table OMNICHANNEL MARKETING: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • PERSONALIZED RECOMMENDATION
      • CUSTOMER INTELLIGENCE PLATFORM PROVIDING REAL -TIME DATA TO MARKETERS TO HELP THEM OFFER PERSONALIZED RECOMMENDATIONS
        • Table PERSONALIZED RECOMMENDATION: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table PERSONALIZED RECOMMENDATION: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • OTHER APPLICATIONS
      • Table OTHER APPLICATIONS: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
      • Table OTHER APPLICATIONS: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
  • CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL
    • INTRODUCTION
      • VERTICAL: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2018-2021 (USD MILLION)
        • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2022-2027 (USD MILLION)
    • BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI)
      • USES CUSTOMER INTELLIGENCE PLATFORM TO INCREASE ONLINE ENGAGEMENT AND PROVIDE PERSONALIZED CUSTOMER EXPERIENCE
        • Table BFSI: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table BFSI: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • GOVERNMENT & DEFENSE
      • USES CUSTOMER INTELLIGENCE PLATFORM TO STRENGTHEN DATA COMPUTING CAPABILITIES, ENHANCE DATA SECURITY, AND REDUCE COSTS
        • Table GOVERNMENT & DEFENSE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table GOVERNMENT & DEFENSE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • TELECOM
      • UTILIZES CUSTOMER INTELLIGENCE PLATFORM TO MANAGE HUGE DATA VOLUMES
        • Table TELECOM: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table TELECOM: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • RETAIL & ECOMMERCE
      • USES CUSTOMER INTELLIGENCE PLATFORM TO ACHIEVE AUTOMATED PERSONALIZED EXPERIENCES AND OPTIMIZE COSTS
        • Table RETAIL & ECOMMERCE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table RETAIL & ECOMMERCE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • MANUFACTURING
      • USES CUSTOMER INTELLIGENCE PLATFORM TO INCREASE PERFORMANCE AND YIELD, REDUCE COSTS, AND OPTIMIZE SUPPLY CHAINS
        • Table MANUFACTURING: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table MANUFACTURING: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • MEDIA & ENTERTAINMENT
      • INCORPORATES CUSTOMER INTELLIGENCE PLATFORM TO PROVIDE REAL-TIME CONTENT RECOMMENDATIONS BASED ON CONSUMER DATA
        • Table MEDIA & ENTERTAINMENT: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table MEDIA & ENTERTAINMENT: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • TRAVEL & HOSPITALITY
      • USES CIPS TO PROVIDE ENRICHING EXPERIENCES TO ENSURE CUSTOMER LOYALTY
        • Table TRAVEL & HOSPITALITY: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table TRAVEL & HOSPITALITY: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • HEALTHCARE & LIFE SCIENCES
      • USES CUSTOMER INTELLIGENCE PLATFORM TO UNDERSTAND PATIENT BEHAVIOR AND DELIVER PERSONALIZED EXPERIENCE
        • Table HEALTHCARE & LIFE SCIENCES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table HEALTHCARE & LIFE SCIENCES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • ENERGY & UTILITIES
      • ADOPTS CUSTOMER INTELLIGENCE PLATFORM TO TRACK CONSUMER BEHAVIOR AND PROVIDE BETTER SERVICES
        • Table ENERGY & UTILITIES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
        • Table ENERGY & UTILITIES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • OTHER VERTICALS
      • Table OTHER VERTICALS: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
      • Table OTHER VERTICALS: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
  • CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION
    • INTRODUCTION
      • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2018-2021 (USD MILLION)
      • Table CUSTOMER INTELLIGENCE PLATFORM MARKET, BY REGION, 2022-2027 (USD MILLION)
    • NORTH AMERICA
      • NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
      • NORTH AMERICA: RECESSION IMPACT
      • NORTH AMERICA: REGULATIONS
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2018-2021 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2022-2027 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2018-2021 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2022-2027 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2018-2021 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2018-2021 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2018-2021 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2022-2027 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2018-2021 (USD MILLION)
        • Table NORTH AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2022-2027 (USD MILLION)
      • US
        • Table US: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table US: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table US: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table US: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • CANADA
        • Table CANADA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table CANADA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table CANADA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table CANADA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
    • EUROPE
      • EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
      • EUROPE: RECESSION IMPACT
      • EUROPE: REGULATIONS
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2018-2021 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2022-2027 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2018-2021 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2022-2027 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2018-2021 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2018-2021 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2018-2021 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2022-2027 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2018-2021 (USD MILLION)
        • Table EUROPE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2022-2027 (USD MILLION)
      • UK
        • Table UK: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table UK: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table UK: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table UK: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • GERMANY
        • Table GERMANY: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table GERMANY: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table GERMANY: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table GERMANY: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • FRANCE
        • Table FRANCE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table FRANCE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table FRANCE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table FRANCE: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • REST OF EUROPE
    • ASIA PACIFIC
      • ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
      • ASIA PACIFIC: REGULATIONS
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2018-2021 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2022-2027 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2018-2021 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2022-2027 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2018-2021 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2018-2021 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2018-2021 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2022-2027 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2018-2021 (USD MILLION)
        • Table ASIA PACIFIC: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2022-2027 (USD MILLION)
      • CHINA
        • Table CHINA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table CHINA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table CHINA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table CHINA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • JAPAN
        • Table JAPAN: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table JAPAN: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table JAPAN: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table JAPAN: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • INDIA
        • Table INDIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table INDIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table INDIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table INDIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • REST OF ASIA PACIFIC
    • MIDDLE EAST & AFRICA
      • MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
      • MIDDLE EAST & AFRICA: RECESSION IMPACT
      • MIDDLE EAST & AFRICA: REGULATIONS
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2018-2021 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2022-2027 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2018-2021 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2022-2027 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2018-2021 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2018-2021 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2018-2021 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2022-2027 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2018-2021 (USD MILLION)
        • Table MIDDLE EAST & AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2022-2027 (USD MILLION)
      • KINGDOM OF SAUDI ARABIA
        • Table KINGDOM OF SAUDI ARABIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table KINGDOM OF SAUDI ARABIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table KINGDOM OF SAUDI ARABIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table KINGDOM OF SAUDI ARABIA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • UNITED ARAB EMIRATES
        • Table UNITED ARAB EMIRATES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table UNITED ARAB EMIRATES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table UNITED ARAB EMIRATES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table UNITED ARAB EMIRATES: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • SOUTH AFRICA
        • Table SOUTH AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table SOUTH AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table SOUTH AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table SOUTH AFRICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • REST OF MIDDLE EAST & AFRICA
    • LATIN AMERICA
      • LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET DRIVERS
      • LATIN AMERICA: RECESSION IMPACT
      • LATIN AMERICA: REGULATIONS
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2018-2021 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY APPLICATION, 2022-2027 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2018-2021 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DATA CHANNEL, 2022-2027 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2018-2021 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY DEPLOYMENT MODE, 2022-2027 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2018-2021 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY ORGANIZATION SIZE, 2022-2027 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2018-2021 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY VERTICAL, 2022-2027 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2018-2021 (USD MILLION)
        • Table LATIN AMERICA: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COUNTRY, 2022-2027 (USD MILLION)
      • BRAZIL
        • Table BRAZIL: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table BRAZIL: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table BRAZIL: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table BRAZIL: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • MEXICO
        • Table MEXICO: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2018-2021 (USD MILLION)
        • Table MEXICO: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY COMPONENT, 2022-2027 (USD MILLION)
        • Table MEXICO: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2018-2021 (USD MILLION)
        • Table MEXICO: CUSTOMER INTELLIGENCE PLATFORM MARKET, BY SERVICE, 2022-2027 (USD MILLION)
      • REST OF LATIN AMERICA
  • COMPETITIVE LANDSCAPE
    • OVERVIEW
    • STRATEGIES ADOPTED BY KEY PLAYERS
      • Table OVERVIEW OF STRATEGIES ADOPTED BY KEY CUSTOMER INTELLIGENCE PLATFORM VENDORS
    • FIVE-YEAR REVENUE ANALYSIS
      • HISTORICAL REVENUE ANALYSIS
    • MARKET SHARE ANALYSIS
      • Table CUSTOMER INTELLIGENCE PLATFORM MARKET: DEGREE OF COMPETITION
    • MARKET EVALUATION FRAMEWORK
    • COMPANY EVALUATION QUADRANT
      • STARS
      • EMERGING LEADERS
      • PERVASIVE PLAYERS
      • PARTICIPANTS
    • COMPETITIVE BENCHMARKING
      • Table COMPANY PRODUCT FOOTPRINT
      • Table COMPANY REGION FOOTPRINT
    • STARTUPS/SMES EVALUATION QUADRANT
      • PROGRESSIVE COMPANIES
      • RESPONSIVE COMPANIES
      • DYNAMIC COMPANIES
      • STARTING BLOCKS
    • STARTUPS/SMES COMPETITIVE BENCHMARKING
      • Table CUSTOMER INTELLIGENCE PLATFORM MARKET: DETAILED LIST OF KEY STARTUPS/SMES
      • Table CUSTOMER INTELLIGENCE PLATFORM MARKET: COMPETITIVE BENCHMARKING OF KEY PLAYERS [STARTUPS/SMES]
    • COMPETITIVE SCENARIOS AND TRENDS
      • PRODUCT LAUNCHES
        • Table PRODUCT LAUNCHES, 2019-2022
      • DEALS
        • Table DEALS, 2019-2022
  • COMPANY PROFILES
    • INTRODUCTION
    • KEY PLAYERS
      • IBM
        • Table IBM: BUSINESS OVERVIEW
        • Table IBM: PRODUCTS OFFERED
        • Table IBM: SERVICES OFFERED
        • Table IBM: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table IBM: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • ORACLE
        • Table ORACLE: BUSINESS OVERVIEW
        • Table ORACLE: PRODUCTS OFFERED
        • Table ORACLE: SERVICES OFFERED
        • Table ORACLE: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table ORACLE: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • MICROSOFT
        • Table MICROSOFT: BUSINESS OVERVIEW
        • Table MICROSOFT: PRODUCTS OFFERED
        • Table MICROSOFT: SERVICES OFFERED
        • Table MICROSOFT: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table MICROSOFT: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • ADOBE
        • Table ADOBE: BUSINESS OVERVIEW
        • Table ADOBE: PRODUCTS OFFERED
        • Table ADOBE: SERVICES OFFERED
        • Table ADOBE: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table ADOBE: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • SAS
        • Table SAS INSTITUTE: BUSINESS OVERVIEW
        • Table SAS INSTITUTE: PRODUCTS OFFERED
        • Table SAS INSTITUTE: SERVICES OFFERED
        • Table SAS INSTITUTE: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table SAS INSTITUTE: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • SALESFORCE
        • Table SALESFORCE: BUSINESS OVERVIEW
        • Table SALESFORCE: PRODUCTS OFFERED
        • Table SALESFORCE: SERVICES OFFERED
        • Table SALESFORCE: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table SALESFORCE: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • GOOGLE
        • Table GOOGLE: BUSINESS OVERVIEW
        • Table GOOGLE: PRODUCTS OFFERED
        • Table GOOGLE: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table GOOGLE: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • ACCENTURE
        • Table ACCENTURE: BUSINESS OVERVIEW
        • Table ACCENTURE: PRODUCTS OFFERED
        • Table ACCENTURE: SERVICES OFFERED
        • Table ACCENTURE: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table ACCENTURE: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • INFORMATICA
        • Table INFORMATICA: BUSINESS OVERVIEW
        • Table INFORMATICA: PRODUCTS OFFERED
        • Table INFORMATICA: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table INFORMATICA: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • SAP
        • Table SAP: BUSINESS OVERVIEW
        • Table SAP: PRODUCTS OFFERED
        • Table SAP: SERVICES OFFERED
        • Table SAP: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table SAP: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • VERINT
        • Table VERINT: BUSINESS OVERVIEW
        • Table VERINT: PRODUCTS OFFERED
        • Table VERINT: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
      • TERADATA
        • Table TERADATA: BUSINESS OVERVIEW
        • Table TERADATA: PRODUCTS OFFERED
        • Table TERADATA: SERVICES OFFERED
        • Table TERADATA: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table TERADATA: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • ZETA GLOBAL
        • Table ZETA GLOBAL: BUSINESS OVERVIEW
        • Table ZETA GLOBAL: PRODUCTS OFFERED
        • Table ZETA GLOBAL: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table ZETA GLOBAL: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • TIBCO SOFTWARE
        • Table TIBCO SOFTWARE: BUSINESS OVERVIEW
        • Table TIBCO SOFTWARE: PRODUCTS OFFERED
        • Table TIBCO SOFTWARE: SERVICES OFFERED
        • Table TIBCO SOFTWARE: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • NICE
        • Table NICE: BUSINESS OVERVIEW
        • Table NICE: PRODUCTS OFFERED
        • Table NICE: SERVICES OFFERED
        • Table NICE: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table NICE: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
      • TRANSUNION
        • Table TRANSUNION: BUSINESS OVERVIEW
        • Table TRANSUNION: PRODUCTS OFFERED
        • Table TRANSUNION: CUSTOMER INTELLIGENCE PLATFORM MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS
        • Table TRANSUNION: CUSTOMER INTELLIGENCE PLATFORM MARKET: DEALS
    • SMES/STARTUPS
      • ALIDA
      • ALGONOMY
      • NETBASE QUID
      • NGDATA
      • ZEOTAP
      • ACTIONIQ
      • AMPERITY
      • USERIQ
      • DATASHIFT
      • STAIRCASE AI
      • TERMINUS
      • LIFESIGHT
  • ADJACENT MARKET
    • INTRODUCTION
    • CUSTOMER JOURNEY ANALYTICS MARKET-GLOBAL FORECAST TO 2026
      • MARKET DEFINITION
      • MARKET OVERVIEW
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY COMPONENT, 2015-2019 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY COMPONENT, 2020-2026 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY APPLICATION, 2015-2019 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY APPLICATION, 2020-2026 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY DEPLOYMENT MODE, 2015-2019 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY DEPLOYMENT MODE, 2020-2026 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY ORGANIZATION SIZE, 2015-2019 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY ORGANIZATION SIZE, 2020-2026 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY VERTICAL, 2015-2019 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY VERTICAL, 2020-2026 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY REGION, 2015-2019 (USD MILLION)
        • Table CUSTOMER JOURNEY ANALYTICS MARKET, BY REGION, 2020-2026 (USD MILLION)
    • RETAIL ANALYTICS MARKET - GLOBAL FORECAST TO 2025
      • MARKET DEFINITION
      • MARKET OVERVIEW
        • Table RETAIL ANALYTICS MARKET SIZE AND GROWTH RATE, 2016-2019 (USD MILLION, Y-O-Y %)
        • Table RETAIL ANALYTICS MARKET SIZE AND GROWTH RATE, 2019-2025 (USD MILLION, Y-O-Y %)
        • Table RETAIL ANALYTICS MARKET, BY COMPONENT, 2016-2019 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY COMPONENT, 2019-2025 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY BUSINESS FUNCTION, 2016-2019 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY BUSINESS FUNCTION, 2019-2025 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY APPLICATION, 2016-2019 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY APPLICATION, 2019-2025 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY ORGANIZATION SIZE, 2016-2019 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY ORGANIZATION SIZE, 2019-2025 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY END USER, 2016-2019 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY END USER, 2019-2025 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY REGION, 2016-2019 (USD MILLION)
        • Table RETAIL ANALYTICS MARKET, BY REGION, 2019-2025 (USD MILLION)
  • APPENDIX
    • DISCUSSION GUIDE
    • KNOWLEDGESTORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • CUSTOMIZATION OPTIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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