The U.S. Commercial Cleaning Services Industry
Marketdata has created a new “Data Pack” report that presents mostly statistical profiles and tables, with some analyses. This report contains a rare data set that traces the size and growth of building cleaning and maintenance/janitorial services from 1983 to 2022 and 2025 forecasts, enabling the reader to trace market performance historically through recessions, wars, stock market crashes and growth cycles – a truly long-term view.
Extensive industry metrics are included. The report does not contain in-depth competitor/company profiles. Rather, it examines the structure and size and key ratios of the market. Effects of the pandemic are included.
Covered… Nature and definition of the industry, leading competitors list, factors affecting demand (commercial & office construction, office vacancy rates, commercial floorspace), dollar value & growth rates of janitorial services (1983 to 2019, 2020, 2021, 2022 and 2025 forecasts), major mkt. segments, extensive Census survey operating ratios (national, by state: avg. receipts per establishment, payroll costs, industry mkt. share, single vs. multi-unit operations, industry snapshot). Comparison to pest control, carpet cleaning, other building maintenance services. Discussion of major trends (diversification, cost pressures, staff training, franchising, green cleaning).
Includes a Reference Directory of industry trade associations, trade journals, consultants and other sources.
- Introduction: Sources and methodology used
- Industry Structure & Definition
- Industry Nature & Definition: Description of the industry's major segments, services
- provided, NAICS codes by the Census to collect data
- Industry Trends
- Discussions of: cost pressures, vendor consolidation, diversification, shrinking office markets, hiring and training of employees, franchising, green cleaning, common measures of industry size, factors affecting demand.
- Leading Competitors
- Major Commercial cleaning companies estimated share of industry receipts
- Tables:
- The major commercial cleaning franchises: 13 companies’ systemwide sales:
- 2019.
- Top franchises (no. of units 20102019, initial franchise fee, royalty %,
- investment costs)
- Factors Affecting Demand
- Analysis of the amount of commercial floorspace nationwide
- Outlook for commercial & office construction activity and indicators: value of
- nonresidential construction, commercial office vacancy rates in major metro
- areas & nationwide
- Outlooks by: Natl. Assn. of Realtors, CB Richard Ellis, Jones Lang LaSalle: 2019
- 2020 mkt. status
- Findings of 2018 BOMA Experience Exchange Report: commercial office and
- industrial expense trends, occupancy
- Industrial and commercial building outlook
- Medical building construction outlook
- Amount of existing commercial floor space by U.S. and by region (19792012)
- share of space by type activity (retail, education, healthcare)
- Commercial office vacancy rates, by10 largest cities, office mkts. with highest
- vacancy rates
- Tables:
- Amount of commercial floorspace in the U.S. – 19892025 F (EIA survey)
- Distribution of floor space, by main building activity: 2012
- No. of buildings and % of total floor space by type activity (education, health care, lodging, retail, offices, warehouses, etc.), by region (1986, 1989, 1992, 1995, 1999, 2003, 2012)
- Distribution of commercial floor space, by size of building: 2012
- Distribution of commercial floor space, no. of buildings, by Census region: 2012
- Value of new construction of nonresidential buildings, by type building/sector: 20082019
- Value of new construction of nonresidential buildings: 19902019
- National office vacancy rates: 20072019 (NAR)
- Top 10 office markets with highest vacancy rates
- U.S. healthcare expenditures & construction spending on structures: 19952020 projections.
- Industry Size & Growth, Market Segments
- Discussion/analysis of 3tiered mkt. structure (large contractors vs. small
- independents, and franchise organizations vs. nonfranchise cleaners), estimated
- share by top firms
- Discussion of major factors affecting demand: growth drivers
- Industry size estimates; rationale for estimates by various sources – based on
- amount of commercial Floorspace, based on Census survey data – receipts of
- establishments nationwide, Marketdata's estimates/forecasts, factors affecting
- recent growth
- Analysis of employer vs. nonemployer estabs. and receipts: 20002020
- Industry Segment growth: analysis of janitorial revenues vs. total building maint.
- industry.
- 2020 probable effects of COVID19 pandemi: outlook for nonresidential
- construction, office vacancy rates, effect on small vs. large contractors, cleaning
- methods needed
- 20212025 Forecast: discussion of longterm effect on the industry, post
- recession changes
- Value of major industry segments in 2019: commercial office, industrial,
- healthcare, education, retail, other.
- Tables:
- Total industry potential, $ value and % change (19922020)
- Total industry revenues forecast: 2020 2025
- Share of total receipts by exterminating/pest control, janitorial, carpet cleaning,
- "all other" building cleaning & maintenance services: 20002017
- Total industry receipts, by major segments, annual % change (20002017,
- Census Bureau): total Industry, pest control, janitorial, carpet cleaning, other
- services to buildings
- Amount of commercial floorspace in U.S. – 19892025 Forecast
- Annual percent change in janitorial services receipts: 20012017
- Historical share of industry sales by pest control, carpet cleaning vs. janitorial/all
- other services: 20002017
- Employer vs. nonemployer receipts: 20002020
- Historical industry receipts (19831998) Census Bureau data.
- Industry Operating Ratios
- Census Data
- All Building Maintenance Services
- Explanation of how to interpret Census data, how the data is arranged/classified
- by NAICS codes, and major market segments, 2017 Census
- Summary: discussion of total building services receipts in 2017, breakdown by
- type (janitorial services, pest control, carpet cleaning, all other maint. services)
- Labor productivity ratios: 2017 vs. 2012
- Discussion of Nonemployer receipts (sole proprietorships without payrolls) IRS
- data 2012
- Summary statistics: 2007, 2012, 2017 no. of estabs; total industry vs.
- disinfecting/pest control, other services; annual receipts; payroll costs; no. of
- workers; payroll per employee; receipts per employee, receipts per
- establishment.
- Statistical Tables:
- Total Industry
- Receipts of all services to buildings (excl. landscaping) – pest control, janitorial,
- carpet cleaning, all other services: 20002017 (no. of estabs., receipts, receipts
- per estab.)
- Industry snapshot: 2002, 2007, 2012, 2017: key ratios (payroll, no. estabs.,
- receipts, etc.)
- Annual % change in receipts of janitorial vs. ALL building services: 20012017
- Employer vs. nonemployer estabs. – no. of estabs. and receipts
- Janitorial Services
- Single vs. multiunit operations, by size (statistics as above) 2017
- Concentration Ratios : ratios by top 4, 8, 20, 50 largest firms: 2017.
- Reference Directory
- List of industry trade associations, trade journals, consultants
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