Spain BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026
Summary
BPO Services in Spain industry profile provides top-line qualitative and quantitative summary information including: market size (value and volume 2017-21, and forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.
Key Highlights
- BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
- The Spanish BPO services market had total revenues of $3,811.4 million in 2021, representing a compound annual growth rate (CAGR) of 5.2% between 2016 and 2021.
- The HR outsourcing segment was the market's most lucrative in 2021, with total revenues of $1,099.2 million, equivalent to 28.8% of the market's overall value.
- The central location of Spain gives it an added advantage and makes it one of the key BPO destinations. The Central European Time (CET) prevalent across the nation keeps it in sync with majority of the European countries and a minor difference of five hours with east coast of the US.
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in Spain
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in Spain
- Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the Spain bpo services market with five year forecasts by both value and volume
- What was the size of the Spain bpo services market by value in 2021?
- What will be the size of the Spain bpo services market in 2026?
- What factors are affecting the strength of competition in the Spain bpo services market?
- How has the market performed over the last five years?
- What are the main segments that make up Spain's bpo services market?
- 1 Executive Summary
- 1.1. Market value
- 1.2. Market value forecast
- 1.3. Category segmentation
- 1.4. Geography segmentation
- 1.5. Market rivalry
- 1.6. Competitive Landscape
- 2 Market Overview
- 2.1. Market definition
- 2.2. Market analysis
- 3 Market Data
- 3.1. Market value
- 4 Market Segmentation
- 4.1. Category segmentation
- 4.2. Geography segmentation
- 5 Market Outlook
- 5.1. Market value forecast
- 6 Five Forces Analysis
- 6.1. Summary
- 6.2. Buyer power
- 6.3. Supplier power
- 6.4. New entrants
- 6.5. Threat of substitutes
- 6.6. Degree of rivalry
- 7 Competitive Landscape
- 7.1. Who are the leading players?
- 7.2. What strategies do the leading players follow?
- 7.3. What are the strengths of leading players?
- 7.4. What were the most recent market developments?
- 8 Company Profiles
- 8.1. Capgemini SE
- 8.2. ISS AS
- 8.3. Atento S.A.
- 8.4. Indra Sistemas, S.A.
- 9 Macroeconomic Indicators
- 9.1. Country data
- 10 Appendix
- 10.1. Methodology
- 10.2. Industry associations
- 10.3. Related MarketLine research
- 10.4. About MarketLine
- List of Tables
- Table 1: Spain BPO services market value: $ million, 2016-21
- Table 2: Spain BPO services market category segmentation: % share, by value, 2016-2021
- Table 3: Spain BPO services market category segmentation: $ million, 2016-2021
- Table 4: Spain BPO services market geography segmentation: $ million, 2021
- Table 5: Spain BPO services market value forecast: $ million, 2021-26
- Table 6: Capgemini SE: key facts
- Table 7: Capgemini SE: Annual Financial Ratios
- Table 8: Capgemini SE: Key Employees
- Table 9: Capgemini SE: Key Employees Continued
- Table 10: ISS AS: key facts
- Table 11: ISS AS: Annual Financial Ratios
- Table 12: ISS AS: Key Employees
- Table 13: ISS AS: Key Employees Continued
- Table 14: Atento S.A.: key facts
- Table 15: Atento S.A.: Annual Financial Ratios
- Table 16: Atento S.A.: Key Employees
- Table 17: Indra Sistemas, S.A.: key facts
- Table 18: Indra Sistemas, S.A.: Annual Financial Ratios
- Table 19: Indra Sistemas, S.A.: Key Employees
- Table 20: Spain size of population (million), 2017-21
- Table 21: Spain gdp (constant 2005 prices, $ billion), 2017-21
- Table 22: Spain gdp (current prices, $ billion), 2017-21
- Table 23: Spain inflation, 2017-21
- Table 24: Spain consumer price index (absolute), 2017-21
- Table 25: Spain exchange rate, 2017-21
- List of Figures
- Figure 1: Spain BPO services market value: $ million, 2016-21
- Figure 2: Spain BPO services market category segmentation: $ million, 2016-2021
- Figure 3: Spain BPO services market geography segmentation: % share, by value, 2021
- Figure 4: Spain BPO services market value forecast: $ million, 2021-26
- Figure 5: Forces driving competition in the BPO services market in Spain, 2021
- Figure 6: Drivers of buyer power in the BPO services market in Spain, 2021
- Figure 7: Drivers of supplier power in the BPO services market in Spain, 2021
- Figure 8: Factors influencing the likelihood of new entrants in the BPO services market in Spain, 2021
- Figure 9: Factors influencing the threat of substitutes in the BPO services market in Spain, 2021
- Figure 10: Drivers of degree of rivalry in the BPO services market in Spain, 2021
Research Assistance
Download our eBook: How to Succeed Using Market Research
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBook