Global Retail Self Service Kiosk Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029

Global Retail Self Service Kiosk Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029

Retail Self Service Kiosk is an interactive, self-serve device provided by the retail premise that helps the user do something that is informational and/or transactional that streamlines, automates or eliminates wait or cost.

Market Overview:

The latest research study on the global Retail Self Service Kiosk market finds that the global Retail Self Service Kiosk market reached a value of USD 554.76 million in 2022. It’s expected that the market will achieve USD 1046.25 million by 2028, exhibiting a CAGR of 11.15% during the forecast period.

Implications for the supply chain. The epidemic prevention and control measures will affect the movement and activities of people, which will in turn affect logistics, so that production in the manufacturing sector, especially in labor-intensive industries, will be impacted by the supply of raw materials and labor shortages. Safeguarding the health of consumers and the workforce is a top priority for businesses and governments. For the hard-hit retail self-service kiosk manufacturers, plant closures (full or partial) can last for a long time. A blow to the supply chain from the epidemic could affect the availability of self-service kiosk. For companies whose ranks are prone to viral outbreaks, this will be a critical time to explore the proactive deployment of automation technologies (e.g., collaborative robots, autonomous material handling, industrial IoT) to reduce worker density across their operations.

Due to the government's requirement for social distancing and limited groups. In order to stay open, many retailers are turning to self-service kiosks to maintain orders because they reduce labor costs, increase customer satisfaction, increase revenue by increasing average purchases, and are safer. The possibilities of retail self-service kiosk are expanding during this period of keeping distance. The use of mobile payments and contactless credit/debit cards increased during the pandemic, with many merchants already supporting contactless payments and a proportion of merchants indicating that contactless payments are on their adoption and/or acceleration plans. At the same time, COVID-19 has made more and more merchants turn to online sales, which has dampened traditional retail to some extent.

Overall, Covid-19 has a moderate impact on the retail self-service kiosk product business. we forecast that the growth rate of retail self-service kiosk sales will decline in 2020, but total sales will still grow compared to 2019.

Strength

Development of economy and technology.
Rise in disposable income.
Rise in downstream demand.

Weakness

Fierce competition in the industry.
Relative high Industry Barriers.
Lack of established distribution channels.

Opportunity

Technology innovation.
US-China Trade Friction.
Emerging market.
Hygiene awareness raising.

Threat

Supply chain disruption.
Macroeconomic downturn.
Rising labor costs.
Fluctuations in the price of raw materials.

Region Overview:

North America is projected to account for a considerable share of the Retail Self Service Kiosk market and is expected to become the largest region by 2027.

Company Overview:

Diebold Nixdorf is one of the major players operating in the Retail Self Service Kiosk market, holding a share of 26.12% in 2020.

Diebold Nixdorf

Diebold Nixdorf is the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers.

NCR Corporation

NCR Corporation is a leader in banking and commerce solutions. With its software, hardware, and portfolio of services, NCR enables transactions across financial, retail, hospitality, travel, telecom and technology industries.

Segmentation Overview:


By type, Cashless Self-checkout Terminals segment accounted for the largest share of market in 2021.

Cash Self-checkout Terminals

Cash Self-checkout Terminals allow the customer to execute most checkout tasks in cash.

Cashless Self-checkout Terminals

Cashless Self-checkout Terminals allow the customer to execute most checkout tasks in NFC payment, magnetic or smart chip card and popular smartphone payment methods.

Hybrid Checkouts

Hybrid Checkouts allow the customer to execute the checkout tasks in cash or cashless.

Application Overview:

By application, the Supermarkets and Hypermarkets segment occupied the biggest share from 2017 to 2022.

Convenience stores

A convenience store is a small retail business that stocks a range of everyday items such as coffee, groceries, snack foods, confectionery, soft drinks, tobacco products, over-the-counter drugs, toiletries, newspapers, and magazines.

Supermarkets and Hypermarkets

Supermarkets and Hypermarkets are large retail stores operated on a self-service basis, selling various products. Hypermarket is the combination of a departmental store and a supermarket.

Specialty Stores

Specialty stores are retail businesses that focus on specific product categories, such as office supplies, men's or women's clothing, or carpet.

Key Companies in the global Retail Self Service Kiosk market covered in Chapter 3:

Evoke Creative Limited
Frank Mayer and Associates，Inc.
SLABB
NCR Corporation
RedyRef
Meridian Kiosks LLC.
Fabcon, Inc.
Verifone
KIOSK Information Systems
Optical Phusion, Inc. (OPI)
LamasaTech
Diebold Nixdorf

In Chapter 4 and Chapter 14.2, on the basis of types, the Retail Self Service Kiosk market from 2018 to 2029 is primarily split into:

Cash Self-checkout Terminals
Cashless Self-checkout Terminals
Hybrid Checkouts

In Chapter 5 and Chapter 14.3, on the basis of Downstream Industry, the Retail Self Service Kiosk market from 2018 to 2029 covers:

Convenience stores
Supermarkets and Hypermarkets
Specialty Stores

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2018-2029) of the following regions are covered in Chapter 8 to Chapter 14:

North America (United States, Canada)
Europe (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden)
Asia Pacific (China, Japan, South Korea, Australia, India, Indonesia, Philippines, Malaysia)
Latin America (Brazil, Mexico, Argentina)
Middle East & Africa (Saudi Arabia, UAE, Egypt, South Africa)