Global Outsourced Sales Service Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029

Global Outsourced Sales Service Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029

Sales outsourcing service means that a company entrusts part or all of its product or marketing activities to one or several external companies with specialized sales skills or sales network. The company only supervises and manages marketing decisions, and stipulates and obtains the established benefits of marketing activities.

Market Overview:

The latest research study on the global Outsourced Sales Service market finds that the global Outsourced Sales Service market reached a value of USD 3940.37 million in 2022. It’s expected that the market will achieve USD 6564.87 million by 2028, exhibiting a CAGR of 8.88% during the forecast period.

Influence of COVID-19 Outbreak on Outsourced Sales Service Industry Development

Since the outbreak of the COVID-19 virus in December 2019, the disease has spread to nearly 100 countries around the world, and the World Health Organization has declared it an emergency public health event. The COVID-19 epidemic is infected with a large number of people, and its spread and scope far exceed SARS. At present, the number of confirmed cases in Worldwide has exceeded 18 million. Different industries are affected differently by the epidemic situation.
In particular, sales outsourcing is a labor-intensive industry. Affected by the comprehensive postponement of resumption of work after the Spring Festival and strict isolation measures, most companies' marketing and sales department personnel cannot be in place in time, their work is affected, and sales work is in a state of halt. The lockdown situation has led to the deficiency of human resources. People are not allowed to leave their area and even their homes in some cases. Some parts of the work could be done remotely; however, physical presence is also required to complete the job, which has negatively impacted the outsourcing industry. Although most of the outsourcing companies allowed their employees to work from home, the quality of work has suffered a lot because of unsatisfactory work from home arrangements. This is creating some serious problems for the day to day operations of these outsourcing enterprises. This pandemic came out of nowhere, and no one was expecting it to be that severe. Therefore, the current system was not ready to cater to this challenge adequately. Most of the outsourcing business models are based on effective commutations. Without this, it is difficult for them to carry on the operations. At the same time, due to potential security risks and global economic fluctuations that the epidemic may cause, some contracting companies may cancel the outsourcing sales, which is mainly because of the shutting down of operations by primary companies to which the functioning of outsourcing is concerned. If the primary companies are not getting enough business from the market, they would not be able to utilize the outsourcing services. This has a significant impact on the industry. For some outsourcing companies, especially small and medium-sized companies, their wages and social security account for a large proportion of their operations, their financing channels are limited, and their ability to resist risks is low, and they will face greater pressure on cash flow.
In addition, from the perspective of consumption, the epidemic has also had certain adverse effects on the consumer psychology and behavior of consumers at home and abroad. This also increases the difficulty of sales to a certain extent.
Therefore, the epidemic will have a greater impact on sales outsourcing in the short term, and the year-on-year growth rate may decline significantly.

Region Overview:

North America had the highest growth rate of all regions.

Company Overview:

CPM International is one of the major players operating in the Outsourced Sales Service market, holding a share of 13.98% in 2021.

CPM International is a global outsourced sales agency providing field sales, digital marketing and contact centre solutions for our clients. The company offers international face-to-face field sales campaign, a contact centre based care line activity, interactive digital marketing solutions and a local sampling event.

Companies count on MarketSource to accelerate their speed to market, improve their ability to scale, enhance their sales focus, increase their flexibility, and expand their capabilities. MarketSource solutions enable companies to gain new customers, launch new products, grow market share, optimize sales expense, and maximize mature products.

Segmentation Overview:

By type, Online Service segment accounted for the largest share of market in 2021.

Application Overview:

By application, the Large Enterprises segment occupied the biggest share from 2017 to 2022.

Key Companies in the global Outsourced Sales Service market covered in Chapter 3:

N3 (Accenture)
Jinactus Consulting
Marconix Sales and Marketing Private Limited
CIENCE
Winpeo
CPM International
Bandalier
Leadium
FullFunnel
Amiy
Martal Group
MarketStar
CloudTask
demandDrive
durhamlane
Lease A Sales Rep
EBQ
MarketSource
AOB India
JumpCrew
Acquirent

In Chapter 4 and Chapter 14.2, on the basis of types, the Outsourced Sales Service market from 2018 to 2029 is primarily split into:

Online Service
Offline Service

In Chapter 5 and Chapter 14.3, on the basis of Downstream Industry, the Outsourced Sales Service market from 2018 to 2029 covers:

Large Enterprises
SMEs

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2018-2029) of the following regions are covered in Chapter 8 to Chapter 14:

North America (United States, Canada)
Europe (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden)
Asia Pacific (China, Japan, South Korea, Australia, India, Indonesia, Philippines, Malaysia)
Latin America (Brazil, Mexico, Argentina)
Middle East & Africa (Saudi Arabia, UAE, Egypt, South Africa)