Global Online Fax Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029

Global Online Fax Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029

Online Fax is a technology that uses Internet Protocol (IP) to send and receive faxes online. So, instead of using fax machines or fax servers which require telephone network and landline phones, IP is used for transmission and users get to access to their faxes from almost any internet-enabled devices. Web fax, mobile fax, email fax, and fax API are some of the different ways to use online fax for sending and receiving documents online.

Market Overview:

The latest research study on the global Online Fax market finds that the global Online Fax market reached a value of USD 2197.11 million in 2022. It’s expected that the market will achieve USD 3082.53 million by 2028, exhibiting a CAGR of 5.81% during the forecast period.

Influence of COVID-19 Outbreak on Online Fax Industry Development

Due to the rapid development of COVID-19, physical offices have been replaced by remote work, which encourages employers to fundamentally change the way they communicate, collaborate and manage their daily work. Although many countries have relaxed restrictions to curb the spread of COVID-19, there is still uncertainty as to when a relatively normal life can be restored. However, online fax can help them stay productive and stay connected at home.
In the COVID-19 era, remote communication has become more and more important. Therefore, in the face of this new crisis, the online fax industry has been booming, especially because it makes people think about the long-term impact of social distancing rules. Moreover, most online fax companies have not been negatively affected by the current crisis.
Many online fax solutions are HIPAA compliant because they comply with privacy and confidentiality regulations regarding patient data. Whether it's passing the COVID-19 test results to the provider or filling out important prescriptions during COVID-19, online fax can help the healthcare industry quickly find a way to deal with it.
Putting all healthcare providers on the same level of data security and data transmission through online fax is only beneficial to important institutions. Laboratory results, medical records and other sensitive documents are sent via an encrypted online fax system to ensure fast delivery and ensure patient privacy. This factor has brought a positive impact on the development of the online fax market.

Online Fax Drivers

Although fax seems to be outdated, many businesses still need this service. The preferred option is an online fax service, rather than buying a traditional fax machine. The online fax service is an easy way to transfer documents between offices without relying on expensive paper, ink or special machines. Using a fax machine will incur a variety of costs, such as: paper, ink, the cost of sending a fax through the telephone line, and the maintenance of the machine. Online fax can solve these identified pain points, as well as those related to the integration of fax with enterprise applications. These factors have brought more new development opportunities to the online fax market.
Due to the inclusive services provided by cloud-based fax technology, the Internet fax market is now growing at an unprecedented rate. Because this technology has been uniformly applied globally, it finally attracted the attention of many international online fax service providers, which met the needs of small and medium-sized companies.
For small business owners and local enterprises, obtaining online fax services from well-known local suppliers can indeed accomplish the job. However, online fax service providers still need to pay close attention to high-quality services. Major online fax international companies will continue to penetrate into regional and local markets to expand their territory.

Region Overview:

North America had the highest growth rate of all regions.

Company Overview:

J2 Global is one of the major players operating in the Online Fax market, holding a share of 17.13% in 2021.

J2 Global provides cloud-based communications and storage messaging services. The Company offers online fax, virtual voice, hosted email, email marketing, online backup, and unified communications services. J2 Global serves customers worldwide.

Open Text Corporation provides intranet, extranet, and corporate portal solutions to organizations worldwide. The Company manages and analyzes both structured and unstructured data and offers machine-assisted decision making, automation and business optimization in a flexible solution.

Segmentation Overview:

Among different product types, Subscription-Based Service segment is anticipated to contribute the largest market share in 2028.

Application Overview:

By application, the Large enterprises segment occupied the biggest share from 2018 to 2022.

Key Companies in the global Online Fax market covered in Chapter 3:

Utbox
OpenText
Cleo
Integra Group
Messagenet
RingCentral Fax
Alhambra
FaxCore
Upland InterFAX
Softlinx
Kofax
TELUS Business
ActFax
mFax
FaxAge
Joyhong Software
Copia International
Equisys
Esker
GFI Software
EtherFax
MDaemon Technologies
Biscom
CallTower
Lane Telecommunication
Evolve IP
Concord Technologies
Neotel
Otelco
Nextiva
Crosby Fax
GoldFax
PamFax
Upland Software
Imagicle
CenturyLink
Retarus
OceanX Technology
HelloFax
iFAX Solutions
J2 Global
eComfax
Extracomm

In Chapter 4 and Chapter 14.2, on the basis of types, the Online Fax market from 2018 to 2029 is primarily split into:

Subscription-Based Service
Pay-Per-Use Fax Service

In Chapter 5 and Chapter 14.3, on the basis of Downstream Industry, the Online Fax market from 2018 to 2029 covers:

Individual and Home Office
Small and Medium Enterprises (SMEs)
Large Enterprises

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2018-2029) of the following regions are covered in Chapter 8 to Chapter 14:

North America (United States, Canada)
Europe (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden)
Asia Pacific (China, Japan, South Korea, Australia, India, Indonesia, Philippines, Malaysia)
Latin America (Brazil, Mexico, Argentina)
Middle East & Africa (Saudi Arabia, UAE, Egypt, South Africa)