Global Human Factors Engineering and Usability Testing Services Market Research Report 2024-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2030

Global Human Factors Engineering and Usability Testing Services Market Research Report 2024-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2030

Human factors engineering (HFE) is the application of human factors knowledge to the design and construction of equipment, products, work systems, management systems, and tasks, taking into account human capabilities, limitations, and characteristics. HFE experts can conduct early to late usability testing of combined products and advice on best design practices in hardware, software, and instructions. Human factors engineering and usability testing service providers provide a series of services covering the entire development process for users in medical, financial, media, electronic products, aerospace, industry, etc., discover knowledge about users, and then apply this knowledge about users to integrate security and usability into the design of the product.

Market Overview:

The latest research study on the global Human Factors Engineering and Usability Testing Services market finds that the global Human Factors Engineering and Usability Testing Services market reached a value of USD 327.1 million in 2023. It’s expected that the market will achieve USD 797.48 million by 2029, exhibiting a CAGR of 16.01% during the forecast period.

Advantages of human factors engineering and usability testing services

HFE can help customers develop a product that can be used safely and effectively by users. Although current technology is advanced, products can still fail if actual users cannot use the product intuitively in the intended use environment, so HFE research and user testing add indispensable information to product development. Second, HFE records the number of safe and effective uses, which is a key element for regulatory products to be approved by the authorities. Frontline workers often bypass policies or security procedures. Workarounds need to arise because the system is flawed or poorly designed and actually increases the time it takes workers to complete tasks. Another crucial impact of HFE is that it can give customers the opportunity to promote products through verified usability claims. A prominent example of usability testing for clinical applicability involves electronic medical records and computerized provider order entry (CPOE). Display confusion in a healthcare facility's CPOE system can lead to serious overdose events. This illustrates that failure to use ergonomic principles in user interface design may harm patients. In addition, human factors engineering design follows standardized principles to increase reliability, improve information flow and minimize cross-training needs. Therefore, when examining security issues and designing potential solutions, using the HFE approach leads to data-driven, proven systems with good usability.

The scope of application is more and more extensive

The application of human factors engineering has expanded from aerospace and complex industrial systems to all walks of life, as well as various fields of human life, such as the scientific and pleasant design of various facilities and appliances such as clothing, food, housing, transportation, study, and work. From the traditional human-computer relationship research to the mutual coordination and adaptation of human and engineering facilities, manufacturing, technology, method standards, life services, organizational management, and other elements. At present, human factors engineering and usability testing services are mainly used in the field of medical devices. Ensuring safety and improving usability is also one of the purposes of applying human factors engineering in medical device design. During the treatment, the doctor not only endured unimaginable mental pressure but also faced high-intensity physical tests. The goal of the ergonomics specialist is to strive to reduce operator fatigue and make it as comfortable as possible. Also, there are many medical devices that are designed for the patient's own use. Therefore, device developers must ensure that their products are not only easy to use but also secure. Errors in product design can lead to inaccurate dosing, incorrect measurement of key health parameters, and serious injury in the process. Additionally, a large number of medical devices are recalled each year due to improper design. In addition to the initial cost of the recall, the brand reputation is damaged. McKinsey found that after a major quality event, such as a major product recall, an average company's share price fell by 10% per year over the past decade. With the continuous improvement of electronic technology and the increasing demand of emerging economies to solve the shortage of per capita medical resources, medical institutions have continuously improved requirements for space utilization efficiency and portability, and the application of ergonomics in the medical industry has become more and more common.

Region Overview:

In 2022, the share of the Human Factors Engineering and Usability Testing Services market in United States stood at 33.23%.

Company Overview:

The major players operating in the Human Factors Engineering and Usability Testing Services market include UL Solutions, SAGO, Ximedica, Human Factors MD, Sterling Medical Devices, etc. Among which, UL Solutions ranked top in terms of sales and revenue in 2023.

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.

Segmentation Overview:

By type, Evaluative Tools segment accounted for the largest share of market in 2022.

Application Overview:

By application, the Use Risk Analysis segment occupied the biggest share from 2018 to 2022.

Key Companies in the global Human Factors Engineering and Usability Testing Services market covered in Chapter 3:

HFUX Research
SAGO
Sterling Medical Devices
UserWise
MAURO Usability Science
Worrell
HFCSI
Ximedica
Auxergo
UL Solutions
Human Factors MD
DCA Design International
Kymanox
Creanova
MindFlow Design
Thay Medical

In Chapter 4 and Chapter 14.2, on the basis of types, the Human Factors Engineering and Usability Testing Services market from 2019 to 2030 is primarily split into:

Generative Tools
Evaluative Tools

In Chapter 5 and Chapter 14.3, on the basis of Downstream Industry, the Human Factors Engineering and Usability Testing Services market from 2019 to 2030 covers:

Contextual Analysis
Task Analysis
Design Analysis
Formative Analysis
Use Risk Analysis
Others

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2019-2030) of the following regions are covered in Chapter 8 to Chapter 14:

North America (United States, Canada)
Europe (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden)
Asia Pacific (China, Japan, South Korea, Australia, India, Indonesia, Philippines, Malaysia)
Latin America (Brazil, Mexico, Argentina)
Middle East & Africa (Saudi Arabia, UAE, Egypt, South Africa)