Global End User Experience Monitoring (EUEM) Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029

Global End User Experience Monitoring (EUEM) Market Research Report 2023-Competitive Analysis, Status and Outlook by Type, Downstream Industry, and Geography, Forecast to 2029

End User Experience Monitoring enables teams to monitor the impact of application and device performance from the end user's point of view. EUEM products help IT ensure the quality of key IT services across an enterprise.

Market Overview:

The latest research study on the global End User Experience Monitoring (EUEM) market finds that the global End User Experience Monitoring (EUEM) market reached a value of USD 2886.49 million in 2022. It’s expected that the market will achieve USD 7242.53 million by 2028, exhibiting a CAGR of 16.57% during the forecast period.

COVID-19 has affected every aspect of global life. The epidemic has affected every part of the global market, and has brought demands and trends to players in enterprises, as well as financial difficulties.

But the negative impact of the epidemic on the End User Experience Monitoring industry is relatively small. Companies in the industry quickly resumed business through online work, and the demand side market is more affected.
First, the demand-side IT and Telecommunication industry developed rapidly during the epidemic. The global epidemic in 2020 has driven the migration of the whole society to the online. While the global cloud computing and digital technology circles are cheering for a new wave of growth, it has also brought about a surge in Internet traffic. Akamai, a world-renowned IT manufacturer, observed that global Internet traffic surged by 30% in March this year, more than 10 times the daily traffic. That is to say, the cumulative Internet traffic growth in the past year was only a few weeks under the epidemic. Reached. As the epidemic progresses, global Internet traffic is increasing day by day. Therefore, for more companies around the world to start to promote new development that combines important business and user experience, making the entire platform more resilient and usable, this will effectively promote the development of the EUEM industry in the short term.
However, downstream industries such as BFSI and the retail industry are still traumatized by the epidemic and will affect certain demand, but the overall impact is not large, so the industry is still growing during the epidemic.

North America provides a stable market for the EUEM industry

In terms of adopting EUEM products, North America is already a mature market, thanks to the large presence of companies with advanced IT infrastructure and the availability of technical expertise. The region is known for frequent technological innovations, and a highly developed economy and heavy investment in research and development have brought high technical expertise to the industry. In addition, the number of government initiatives to support infrastructure development continues to increase, thereby increasing the demand for the end-user experience monitoring market in the region. BFSI, IT and telecommunications, as well as government and public sector vertical industries have generally adopted EUEM products. As the benefits of adopting EUEM become more apparent, more companies are expected to implement EUEM products and services. The United States and Canada are the main countries contributing to the growth of the North American EUEM market.

Popularization of technologies such as the Internet of Things (IoT), artificial intelligence and big data

EMEU solutions have entered multiple industries, including BFSI, IT and telecommunications, government and public sector, retail and consumer products, health and life sciences. Increasing competition between retailers and e-commerce companies and the growing demand between companies to provide better customer experience are driving the market growth. In the BFSI industry, the highest profits are driven by the increasing digitization of banking services. Moreover, the end user experience needs to be analyzed to analyze customer needs and meet their needs, which will drive the growth of the entire market.

The use of monitoring data will have challenges from the timeliness of data analysis and the loss-to-efficiency ratio of data collection

The timeliness of data analysis means that when the data collection method and collection indicators are defined, the user's full data will change with the real business. Therefore, facing the big data analysis and calculation is an issue in front of existing application operators. Potential difficulties. If you need to have a powerful computing server cluster for real-time analysis and computing yourself, you need to purchase additional flexible cloud computing resources if you use the cloud method. There are two types of existing international large-scale manufacturers to solve this way. One type is a more realistic incomplete analysis, selecting representative data for weight analysis. The other is to give the full amount to professional international cloud computing vendors to purchase cloud computing services, but its costs and benefits are difficult to balance.

Region Overview:

In global comparison, a significant portion of the revenue was generated in North America (49.04% in 2021).

Company Overview:

Dynatrace is one of the major players operating in the End User Experience Monitoring (EUEM) market, holding a share of 13.41% in 2022.

Dynatrace

Dynatrace operates as a software development company. The Company offers a performance management and cloud infrastructure software solutions for the information technology departments and digital business owners of medium and large businesses.

New Relic

New Relic, Inc. provides cloud based application performance management solutions for cloud and data center applications. The Company offers a solution including real user, application, and availability monitoring features that enable developers and operations teams to manage web application performance in real-time.

Segmentation Overview:

By type, Web segment accounted for the largest share of market in 2021.

Application Overview:

The market's largest segment by application is the segment IT and Telecommunication, with a market share of 28.58% in 2021.

Key Companies in the global End User Experience Monitoring (EUEM) market covered in Chapter 3:

Lakeside Software
Splunk Inc
Oracle
ControlUp
BMC Software
AppDynamics
Micro Focus
New Relic
SAP
IBM
Datadog
TeamViewer
AppNeta
eG Innovations
Catchpoint
Broadcom
SmartBear
Stackify
Riverbed
Dynatrace
Alyvix
Application Performance Ltd
Nexthink

In Chapter 4 and Chapter 14.2, on the basis of types, the End User Experience Monitoring (EUEM) market from 2018 to 2029 is primarily split into:

Web
Mobile

In Chapter 5 and Chapter 14.3, on the basis of Downstream Industry, the End User Experience Monitoring (EUEM) market from 2018 to 2029 covers:

BFSI
IT and Telecommunication
Government and Public Sector
Retail and Consumer Goods
Healthcare and Life Sciences
Others

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2018-2029) of the following regions are covered in Chapter 8 to Chapter 14:

North America (United States, Canada)
Europe (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden)
Asia Pacific (China, Japan, South Korea, Australia, India, Indonesia, Philippines, Malaysia)
Latin America (Brazil, Mexico, Argentina)
Middle East & Africa (Saudi Arabia, UAE, Egypt, South Africa)