Global BPO Market Research Report 2022 - Market Size, Current Insights and Development Trends

Global BPO Market Research Report 2022 - Market Size, Current Insights and Development Trends

The report focuses on the BPO market size, segment size (mainly covering product type, application, and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides strategies for companies to overcome threats posed by COVID-19.

Technological innovation and advancement will further optimize the performance of the product, enabling it to acquire a wider range of applications in the downstream market. Moreover, customer preference analysis, market dynamics (drivers, restraints, opportunities), new product release, impact of COVID-19, regional conflicts and carbon neutrality provide crucial information for us to take a deep dive into the BPO market.

Major Players in the BPO market are:

Cognizant Technology Solutions Corp.
Capgemini S.A.
WNS (Holdings) Ltd.
Accenture
3i Infotech Ltd.
Tata Consultancy Services Ltd.
IBM Corp.
Infosys Ltd.
Firstsource Solutions Ltd.
Intelenet Global Services
Wipro Ltd.
Aon plc
Hewlett-Packard Co.
NCO Financial Systems Inc.
Aditya Birla Nuvo Ltd.
HCL Technologies Ltd.
Genpact Ltd.
EXLService Holdings Inc.
Convergys Corp.
Xerox Corp.
Aegis Ltd.

On the basis of types, the BPO market is primarily split into:

Finance & Accounting
Human Resources
Knowledge Process Outsourcing
Procurement & Supply Chain
Customer Services
Others

On the basis of applications, the market covers:

Banking, Financial Services, and Insurance (BFSI)
Healthcare
Manufacturing
IT & Telecommunication
Retail
Others

Major Regions or countries covered in this report:

United States
Europe
China
Japan
India
Southeast Asia
Latin America
Middle East and Africa
Others

Years considered for this report:

Historical Years: 2017-2021
Base Year: 2021
Estimated Year: 2022
Forecast Period: 2022-2029