Cloud PBX Market Report: Trends, Forecast and Competitive Analysis to 2030

Cloud PBX Market Report: Trends, Forecast and Competitive Analysis to 2030


Cloud PBX Trends and Forecast

The future of the global cloud PBX market looks promising with opportunities in the BFSI, retail, healthcare, government, and real estate markets. The global cloud PBX market is expected to reach an estimated $12.9 billion by 2030 with a CAGR of 13.4% from 2024 to 2030. The major drivers for this market are growing use of cloud technology, augmenting preference for remote work culture, and emergence of integrated communication platforms.

A more than 150-page report is developed to help in your business decisions. Sample figures with some insights are shown below.

Cloud PBX by Segment

The study includes a forecast for the global cloud PBX by service, organization size, end use industry, and region.

Cloud PBX Market by Service [Shipment Analysis by Value from 2018 to 2030]:
  • Managed
  • Professional
  • Network
  • IT and Cloud
Cloud PBX Market by Organization Size [Shipment Analysis by Value from 2018 to 2030]:
  • SME
  • Large Enterprises
Cloud PBX Market by End Use Industry [Shipment Analysis by Value from 2018 to 2030]:
  • BFSI
  • Retail
  • Healthcare
  • Government
  • Real Estate
  • Others
Cloud PBX Market by Region [Shipment Analysis by Value from 2018 to 2030]:
  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World
List of Cloud PBX Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies cloud PBX companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the cloud PBX companies profiled in this report include-
  • Microsoft
  • Nextiva
  • Ring Central
  • Avaya
  • Barracuda Networks
  • Vonage America
  • Cisco System
  • D-Link System
Cloud PBX Market Insights

Lucintel forecasts that professional is expected to witness highest growth over the forecast period due to its growing preference among organisations to provide knowledge, customization, education, and ongoing business support.

North America is expected to witness highest growth over the forecast period due to rapid adoption of cloud based services among both small & medium enterprises and continous development of communication infrastructure of the region.

Features of the Global Cloud PBX Market

Market Size Estimates: Cloud PBX market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2018 to 2023) and forecast (2024 to 2030) by various segments and regions.

Segmentation Analysis: Cloud PBX market size by service, organization size, end use industry, and region in terms of value ($B).

Regional Analysis: Cloud PBX market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different services, organization sizes, end use industries, and regions for the cloud PBX market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the cloud PBX market.

Analysis of competitive intensity of the industry based on Porter’s Five Forces model.

FAQ

Q.1 What is the cloud PBX market size?

Answer: The global cloud PBX market is expected to reach an estimated $12.9 billion by 2030.

Q.2 What is the growth forecast for cloud PBX market?

Answer: The global cloud PBX market is expected to grow with a CAGR of 13.4% from 2024 to 2030.

Q.3 What are the major drivers influencing the growth of the cloud PBX market?

Answer: The major drivers for this market are growing use of cloud technology, augmenting preference for remote work culture, and emergence of integrated communication platforms.

Q4. What are the major segments for cloud PBX market?

Answer: The future of the cloud PBX market looks promising with opportunities in the BFSI, retail, healthcare, government, and real estate markets.

Q5. Who are the key cloud PBX market companies?

Answer: Some of the key cloud PBX companies are as follows:
  • Microsoft
  • Nextiva
  • Ring Central
  • Avaya
  • Barracuda Networks
  • Vonage America
  • Cisco System
  • D-Link System
Q6. Which cloud PBX market segment will be the largest in future?

Answer: Lucintel forecasts that professional is expected to witness highest growth over the forecast period due to its growing preference among organisations to provide knowledge, customization, education, and ongoing business support.

Q7. In cloud PBX market, which region is expected to be the largest in next 5 years?

Answer: North America is expected to witness highest growth over the forecast period due to rapid adoption of cloud based services among both small & medium enterprises and continous development of communication infrastructure of the region.

Q.8 Do we receive customization in this report?

Answer: Yes, Lucintel provides 10% customization without any additional cost.

This report answers following 11 key questions:

Q.1. What are some of the most promising, high-growth opportunities for the cloud PBX market by service (managed, professional, network,and IT & cloud), organization size (SME and large enterprises), end use industry (BFSI, retail, healthcare, government, real estate, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?

Q.2. Which segments will grow at a faster pace and why?

Q.3. Which region will grow at a faster pace and why?

Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?

Q.5. What are the business risks and competitive threats in this market?

Q.6. What are the emerging trends in this market and the reasons behind them?

Q.7. What are some of the changing demands of customers in the market?

Q.8. What are the new developments in the market? Which companies are leading these developments?

Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?

Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?

Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Please note: It will take 2-3 business days to deliver the report upon receipt the order.


1. Executive Summary
2. Global Cloud PBX Market: Market Dynamics
2.1: Introduction, Background, and Classifications
2.2: Supply Chain
2.3: Industry Drivers and Challenges 
3. Market Trends and Forecast Analysis from 2018 to 2030
3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
3.2. Global Cloud PBX Market Trends (2018-2023) and Forecast (2024-2030)
3.3: Global Cloud PBX Market by Service
3.3.1: Managed
3.3.2: Professional
3.3.3: Network
3.3.4: IT and Cloud
3.4: Global Cloud PBX Market by Organization Size
3.4.1: SME
3.4.2: Large Enterprises
3.5: Global Cloud PBX Market by End Use Industry
3.5.1: BFSI
3.5.2: Retail
3.5.3: Healthcare
3.5.4: Government
3.5.5: Real Estate
3.5.6: Others
4. Market Trends and Forecast Analysis by Region from 2018 to 2030
4.1: Global Cloud PBX Market by Region
4.2: North American Cloud PBX Market
4.2.2: North American Cloud PBX Market by End Use Industry: BFSI, Retail, Healthcare, Government, Real Estate, and Others
4.3: European Cloud PBX Market
4.3.1: European Cloud PBX Market by Service: Managed, Professional, Network, and IT and Cloud
4.3.2: European Cloud PBX Market by End Use Industry: BFSI, Retail, Healthcare, Government, Real Estate, and Others
4.4: APAC Cloud PBX Market
4.4.1: APAC Cloud PBX Market by Service: Managed, Professional, Network, and IT and Cloud
4.4.2: APAC Cloud PBX Market by End Use Industry: BFSI, Retail, Healthcare, Government, Real Estate, and Others
4.5: ROW Cloud PBX Market
4.5.1: ROW Cloud PBX Market by Service: Managed, Professional, Network, and IT and Cloud
4.5.2: ROW Cloud PBX Market by End Use Industry: BFSI, Retail, Healthcare, Government, Real Estate, and Others
5. Competitor Analysis
5.1: Product Portfolio Analysis
5.2: Operational Integration
5.3: Porter’s Five Forces Analysis
6. Growth Opportunities and Strategic Analysis
6.1: Growth Opportunity Analysis
6.1.1: Growth Opportunities for the Global Cloud PBX Market by Service
6.1.2: Growth Opportunities for the Global Cloud PBX Market by Organization Size
6.1.3: Growth Opportunities for the Global Cloud PBX Market by End Use Industry
6.1.4: Growth Opportunities for the Global Cloud PBX Market by Region
6.2: Emerging Trends in the Global Cloud PBX Market
6.3: Strategic Analysis
6.3.1: New Product Development
6.3.2: Capacity Expansion of the Global Cloud PBX Market
6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Cloud PBX Market
6.3.4: Certification and Licensing
7. Company Profiles of Leading Players
7.1: Microsoft
7.2: Nextiva
7.3: Ring Central
7.4: Avaya
7.5: Barracuda Networks
7.6: Vonage America
7.7: Cisco System
7.8: D-Link System

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