Global Workforce Engagement Management Market Growth (Status and Outlook) 2023-2029

Global Workforce Engagement Management Market Growth (Status and Outlook) 2023-2029

Workforce optimization (WFO) solutions contain complementary functions designed to improve the performance of customer engagement centers by means of optimized deployment of appropriately trained and motivated agents. These functions range from ones for recruitment and scheduling to ones for evaluation and training. By adding intelligence to each function, everything from recruitment to scheduling to training can be optimized. Key functional domains include: strategic planning, recruitment, workforce management (WFM), including intraday optimization call recording and quality management (QM), coaching and e-learning, performance management (PM), surveying — focused on capturing operational and agent performance information, interaction analytics — audio and text analytics, combined with screen analytics, emotion detection and associated operational call data.

LPI (LP Information)' newest research report, the “Workforce Engagement Management Industry Forecast” looks at past sales and reviews total world Workforce Engagement Management sales in 2022, providing a comprehensive analysis by region and market sector of projected Workforce Engagement Management sales for 2023 through 2029. With Workforce Engagement Management sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Workforce Engagement Management industry.

This Insight Report provides a comprehensive analysis of the global Workforce Engagement Management landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Workforce Engagement Management portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Workforce Engagement Management market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Workforce Engagement Management and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Workforce Engagement Management.

The global Workforce Engagement Management market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.

United States market for Workforce Engagement Management is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

China market for Workforce Engagement Management is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

Europe market for Workforce Engagement Management is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

Global key Workforce Engagement Management players cover Verint Systems, Calabrio, NICE, InVision, Aspect, Genesys, Teleopti, ZOOM International and Avaya (Verint), etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2022.

This report presents a comprehensive overview, market shares, and growth opportunities of Workforce Engagement Management market by product type, application, key players and key regions and countries.

Market Segmentation:

Segmentation by type
Software
Hardware

Segmentation by application
BFSI
Education
Government
Telecom & IT
Others

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Verint Systems
Calabrio
NICE
InVision
Aspect
Genesys
Teleopti
ZOOM International
Avaya (Verint)
KnoahSoft
Noble Systems
OpenText
Monet Software
CSI
VPI
InContact

Please note: The report will take approximately 2 business days to prepare and deliver.