Global Retail CRM Software Market Growth (Status and Outlook) 2024-2030

Global Retail CRM Software Market Growth (Status and Outlook) 2024-2030

Retail CRM software features enable retailers to do just that. Programs help businesses track customer activity in their store and create deeper, emotional relationships with repeat buyers. Specific features enabling this value about relationship management include:

Customer profiles: Collect and input contact information, birthdays, and other valuable info for relationship building.

Purchase history: Track frequency and spend of purchases and get snapshot of individual products being bought.

Contact management: Automate marketing outreach across various channels and enable personalization based on past successful outreach.

The global Retail CRM Software market size is projected to grow from US$ 851.1 million in 2023 to US$ 1316.6 million in 2030; it is expected to grow at a CAGR of 6.4% from 2024 to 2030.

LPI (LP Information)' newest research report, the “Retail CRM Software Industry Forecast” looks at past sales and reviews total world Retail CRM Software sales in 2023, providing a comprehensive analysis by region and market sector of projected Retail CRM Software sales for 2024 through 2030. With Retail CRM Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Retail CRM Software industry.

This Insight Report provides a comprehensive analysis of the global Retail CRM Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Retail CRM Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Retail CRM Software market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Retail CRM Software and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Retail CRM Software.

Some of the future market trends of Retail CRM Software are:

The integration of voice interfaces, advanced AI, IoT connectivity, and conversational chatbots to enhance customer service, engagement, and convenience.

The adoption of cloud-based and service-based models (XaaS) to offer more flexibility, scalability, and affordability to retailers and customers.

The use of social CRM to leverage social media platforms for customer acquisition, retention, and advocacy.

The development of industry-specific and niche solutions to cater to the unique needs and challenges of different retail segments and verticals.

The increased focus on data, usability, and security to ensure compliance, privacy, and trust among customers and retailers.

This report presents a comprehensive overview, market shares, and growth opportunities of Retail CRM Software market by product type, application, key players and key regions and countries.

Segmentation by type
Cloud-based
On-premises

Segmentation by application
Large Enterpries
SMEs

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
PayPal
Square
MINDBODY
Lightspeed
Oracle
Fishbowl
Timely
Cin7
Odoo
Phorest
Traxia
SeatMe
talech
PHP
Toast POS
Epos Now
Booksy
Route4Me

Please note: The report will take approximately 2 business days to prepare and deliver.