Global ITSM Market Growth (Status and Outlook) 2024-2030
According to our LPI (LP Information) latest study, the global ITSM market size was valued at US$ 3292.8 million in 2023. With growing demand in downstream market, the ITSM is forecast to a readjusted size of US$ 9005.3 million by 2030 with a CAGR of 15.5% during review period.
The research report highlights the growth potential of the global ITSM market. ITSM are expected to show stable growth in the future market. However, product differentiation, reducing costs, and supply chain optimization remain crucial for the widespread adoption of ITSM. Market players need to invest in research and development, forge strategic partnerships, and align their offerings with evolving consumer preferences to capitalize on the immense opportunities presented by the ITSM market.
IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers. It is thus concerned with the implementation of IT services that meet customers' needs, and it is performed by the IT service provider through an appropriate mix of people, process and information technology.
Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.
Key Features:
The report on ITSM market reflects various aspects and provide valuable insights into the industry.
Market Size and Growth: The research report provide an overview of the current size and growth of the ITSM market. It may include historical data, market segmentation by Type (e.g., Service Portfolio Management, Configuration and Change Management), and regional breakdowns.
Market Drivers and Challenges: The report can identify and analyse the factors driving the growth of the ITSM market, such as government regulations, environmental concerns, technological advancements, and changing consumer preferences. It can also highlight the challenges faced by the industry, including infrastructure limitations, range anxiety, and high upfront costs.
Competitive Landscape: The research report provides analysis of the competitive landscape within the ITSM market. It includes profiles of key players, their market share, strategies, and product offerings. The report can also highlight emerging players and their potential impact on the market.
Technological Developments: The research report can delve into the latest technological developments in the ITSM industry. This include advancements in ITSM technology, ITSM new entrants, ITSM new investment, and other innovations that are shaping the future of ITSM.
Downstream Procumbent Preference: The report can shed light on customer procumbent behaviour and adoption trends in the ITSM market. It includes factors influencing customer ' purchasing decisions, preferences for ITSM product.
Government Policies and Incentives: The research report analyse the impact of government policies and incentives on the ITSM market. This may include an assessment of regulatory frameworks, subsidies, tax incentives, and other measures aimed at promoting ITSM market. The report also evaluates the effectiveness of these policies in driving market growth.
Environmental Impact and Sustainability: The research report assess the environmental impact and sustainability aspects of the ITSM market.
Market Forecasts and Future Outlook: Based on the analysis conducted, the research report provide market forecasts and outlook for the ITSM industry. This includes projections of market size, growth rates, regional trends, and predictions on technological advancements and policy developments.
Recommendations and Opportunities: The report conclude with recommendations for industry stakeholders, policymakers, and investors. It highlights potential opportunities for market players to capitalize on emerging trends, overcome challenges, and contribute to the growth and development of the ITSM market.
Market Segmentation:
ITSM market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Segmentation by type
Service Portfolio Management
Configuration and Change Management
Service Desk Software
Operations and Performance Management
Dashboard, Reporting and Analytics
Segmentation by application
Banking, Financial Services, and Insurance (BFSI)
Telecommunication and IT
Healthcare and Life Sciences
Retail and Consumer Packaged Goods (CPG)
Government and Public Sector
Energy and Utilities
Travel and Hospitality
Manufacturing
Education
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
BMC Software
Broadcom
Servicenow
Cherwell Software
HPE
Citrix Systems
Axios Systems
IBM
Heat Software
Hornbill
Please note: The report will take approximately 2 business days to prepare and deliver.