Global Helpdesk Automation Market Growth (Status and Outlook) 2023-2029

Global Helpdesk Automation Market Growth (Status and Outlook) 2023-2029

In business enterprises, helpdesk technology assists IT users in solving problems. In small and medium-sized companies, a helpdesk is usually handled by a single person with a contact number. In larger companies, a helpdesk is operated by a group of experts who have advanced software at their disposal to monitor and analyze IT problems and their patterns.

LPI (LP Information)' newest research report, the “Helpdesk Automation Industry Forecast” looks at past sales and reviews total world Helpdesk Automation sales in 2022, providing a comprehensive analysis by region and market sector of projected Helpdesk Automation sales for 2023 through 2029. With Helpdesk Automation sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Helpdesk Automation industry.

This Insight Report provides a comprehensive analysis of the global Helpdesk Automation landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Helpdesk Automation portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Helpdesk Automation market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Helpdesk Automation and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Helpdesk Automation.

The global Helpdesk Automation market size is projected to grow from US$ 2578.6 million in 2022 to US$ 14040 million in 2029; it is expected to grow at a CAGR of 27.4% from 2023 to 2029.

The global helpdesk automation market is expected to witness a significant growth on account of high consumerization of information technology, and high demand of automation routine process. Also, the growing need for minimizing the level 1 support is driving the growth of the market for large enterprises. This factor majorly arises due to the new industry chain structure comprising of helpdesk automation. For resolving customer queries and issues related to product or service, helpdesk support is used, which is either web-based or software-based. The helpdesk support in a small & medium enterprise is usually handled by one or two persons, however, in large organization; the level of support at level 1 is complex and widespread requiring service from more than one person. Though, automation is gaining a significant growth among end-users’ need to provide better service to users contacting the helpdesk, the risk associated with multi tenancy and limited capabilities of the enterprises may restrain the market growth

This report presents a comprehensive overview, market shares, and growth opportunities of Helpdesk Automation market by product type, application, key players and key regions and countries.

Market Segmentation:

Segmentation by type
Incident Management Systems
Self-service Password Reset
Knowledge Base
Incident Management Portal
Automated Diagnostics

Segmentation by application
IT and Telecom
BFSI
Government and Education
Healthcare
Manufacturing and Automotive
Retail
Others

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
BMC Software
Broadcom
HP Enterprise Services
ServiceNow
Atlassian
Axios Systems
Cherwell Software
Freshdesk
Happyfox
Kayako
NTR Global
Resolve Systems
Sunrise Software
SunView Software
Vision Helpdesk
Vorex

Please note: The report will take approximately 2 business days to prepare and deliver.