Global Help Desk Outsourcing Market Growth (Status and Outlook) 2023-2029

Global Help Desk Outsourcing Market Growth (Status and Outlook) 2023-2029

Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk.

LPI (LP Information)' newest research report, the “Help Desk Outsourcing Industry Forecast” looks at past sales and reviews total world Help Desk Outsourcing sales in 2022, providing a comprehensive analysis by region and market sector of projected Help Desk Outsourcing sales for 2023 through 2029. With Help Desk Outsourcing sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Help Desk Outsourcing industry.

This Insight Report provides a comprehensive analysis of the global Help Desk Outsourcing landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Help Desk Outsourcing portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Help Desk Outsourcing market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Help Desk Outsourcing and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Help Desk Outsourcing.

The global Help Desk Outsourcing market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.

Helpdesk outsourcing is the process of the business engaging resources outside the company to manage customer service and technical assistance support for their customers. Outsourcing helps the organization to decrease the operational cost and to reach maximum end users.

This report presents a comprehensive overview, market shares, and growth opportunities of Help Desk Outsourcing market by product type, application, key players and key regions and countries.

Market Segmentation:

Segmentation by type
Outsourced Level 1 and Level 2 Support Services
Outsourced Technical Helpdesk Support Services

Segmentation by application
Large Enterprises
Small and Medium Enterprises

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
CSC
HCL Technologies
HP Enterprise Services
IBM
Qcom Outsourcing
Wipro

Please note: The report will take approximately 2 business days to prepare and deliver.