Global Customer Support Outsourcing Services Market Growth (Status and Outlook) 2024-2030
Customer support outsourcing service refers to a service model in which an enterprise outsources non-core customer service work to a professional third-party service provider. This service model covers a variety of customer support activities and aims to provide enterprises with efficient and high-quality customer service experience through professional teams and processes.
The global Customer Support Outsourcing Services market size is projected to grow from US$ 9124 million in 2024 to US$ 14300 million in 2030; it is expected to grow at a CAGR of 7.8% from 2024 to 2030.
LPI (LP Information)' newest research report, the “Customer Support Outsourcing Services Industry Forecast” looks at past sales and reviews total world Customer Support Outsourcing Services sales in 2022, providing a comprehensive analysis by region and market sector of projected Customer Support Outsourcing Services sales for 2023 through 2029. With Customer Support Outsourcing Services sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Support Outsourcing Services industry.
This Insight Report provides a comprehensive analysis of the global Customer Support Outsourcing Services landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Customer Support Outsourcing Services portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Support Outsourcing Services market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Support Outsourcing Services and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Support Outsourcing Services.
United States market for Customer Support Outsourcing Services is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
China market for Customer Support Outsourcing Services is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Europe market for Customer Support Outsourcing Services is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Global key Customer Support Outsourcing Services players cover 1840 & Company, Concentrix, TTEC, Alorica, PartnerHero, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2023.
This report presents a comprehensive overview, market shares, and growth opportunities of Customer Support Outsourcing Services market by product type, application, key players and key regions and countries.
Segmentation by Type:
Email Support
Live Chat Support
Social Media Management
Voice-based Customer Service
Technical Support
E-commerce Support
Others
Segmentation by Application:
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
Segmentation by Type:
Email Support
Live Chat Support
Social Media Management
Voice-based Customer Service
Technical Support
E-commerce Support
Others
Segmentation by Application:
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
1840 & Company
Concentrix
TTEC
Alorica
PartnerHero
Boldr
Foundever
Simply Contact
WOW24-7
Teleperformance
SupportYourApp
Helpware
Sykes
Ascensos
VXI Global Solutions
InfluX
Skycom
Integra
Telus
Arise
Convergys
Arvato
Serco
Atento
TeleTech Holdings
Please note: The report will take approximately 2 business days to prepare and deliver.