Global Customer Service Outsourcing Market Growth (Status and Outlook) 2023-2029

Global Customer Service Outsourcing Market Growth (Status and Outlook) 2023-2029

Customer Service Outsourcing means that a company is utilizing a third-party provider and makes use of their agents to handle inbound and outbound calls and non-verbal communication with customers. In most cases, Customer Service/Support Outsourcing teams are part of a call center service.

LPI (LP Information)' newest research report, the “Customer Service Outsourcing Industry Forecast” looks at past sales and reviews total world Customer Service Outsourcing sales in 2022, providing a comprehensive analysis by region and market sector of projected Customer Service Outsourcing sales for 2023 through 2029. With Customer Service Outsourcing sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Service Outsourcing industry.

This Insight Report provides a comprehensive analysis of the global Customer Service Outsourcing landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Customer Service Outsourcing portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Service Outsourcing market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Service Outsourcing and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Service Outsourcing.

The global Customer Service Outsourcing market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.

United States market for Customer Service Outsourcing is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

China market for Customer Service Outsourcing is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

Europe market for Customer Service Outsourcing is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

Global key Customer Service Outsourcing players cover Odondo, Sykes, Ascensos, VoxPro (Telus), LiveOps, UpCall, Arise, Sensee and Teleperformance, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2022.

This report presents a comprehensive overview, market shares, and growth opportunities of Customer Service Outsourcing market by product type, application, key players and key regions and countries.

Market Segmentation:

Segmentation by type
Partial Outsourcing
Complete Outsourcing

Segmentation by application
Large Enterprises
SMEs

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Odondo
Sykes
Ascensos
VoxPro (Telus)
LiveOps
UpCall
Arise
Sensee
Teleperformance
Working Solutions
Capita
Sitel
Serco
Ventrica
Supportyourapp
Expivia
Ameridial Call Center
DATAMARK
Majorel
Infosys BPM
WOW24-7
CX Services
TieTa
Confero
Primech
Whistl
Paper Alternative

Please note: The report will take approximately 2 business days to prepare and deliver.