Global Customer Service Automation Software Market Growth (Status and Outlook) 2024-2030

Global Customer Service Automation Software Market Growth (Status and Outlook) 2024-2030


Customer service automation software is a tool used to streamline and automate customer service processes. This software uses technology and automation capabilities to improve customer service efficiency, reduce costs, and increase customer satisfaction.

The global Customer Service Automation Software market size is projected to grow from US$ million in 2024 to US$ million in 2030; it is expected to grow at a CAGR of %from 2024 to 2030.

LPI (LP Information)' newest research report, the “Customer Service Automation Software Industry Forecast” looks at past sales and reviews total world Customer Service Automation Software sales in 2022, providing a comprehensive analysis by region and market sector of projected Customer Service Automation Software sales for 2023 through 2029. With Customer Service Automation Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Service Automation Software industry.

This Insight Report provides a comprehensive analysis of the global Customer Service Automation Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Customer Service Automation Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Service Automation Software market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Service Automation Software and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Service Automation Software.

United States market for Customer Service Automation Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.

China market for Customer Service Automation Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.

Europe market for Customer Service Automation Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.

Global key Customer Service Automation Software players cover Salesforce, Intercom, Gleen, Gladly, Smartsupp, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2023.

This report presents a comprehensive overview, market shares, and growth opportunities of Customer Service Automation Software market by product type, application, key players and key regions and countries.

Segmentation by Type:
Cloud-based
On-premise

Segmentation by Application:
Large Enterprises
SMEs

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

Segmentation by Type:
Cloud-based
On-premise

Segmentation by Application:
Large Enterprises
SMEs

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Salesforce
Intercom
Gleen
Gladly
Smartsupp
Five9
Genesys
Twixor
Ultimate
Ozonetel
Drift
Google
Replicant
yellow.ai
Ada
Aisera
Zowie
Forethought
Talkdesk
Siena AI
Yoizen
Trengo
LivePerson
ServiceNow

Please note: The report will take approximately 2 business days to prepare and deliver.


*This is a tentative TOC and the final deliverable is subject to change.*
1 Scope of the Report
2 Executive Summary
3 Customer Service Automation Software Market Size by Player
4 Customer Service Automation Software by Region
5 Americas
6 APAC
7 Europe
8 Middle East & Africa
9 Market Drivers, Challenges and Trends
10 Global Customer Service Automation Software Market Forecast
11 Key Players Analysis
12 Research Findings and Conclusion

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings