Global Customer Relationship Management (CRM) Outsourcing Market Growth (Status and Outlook) 2024-2030

Global Customer Relationship Management (CRM) Outsourcing Market Growth (Status and Outlook) 2024-2030


Customer relationship management (CRM) outsourcing is a type of professional service provided by outsourcing vendors in the form of third-party services. The services include communications management, multi-channel customer engagement, and analytic solutions.

The global Customer Relationship Management (CRM) Outsourcing market size is projected to grow from US$ million in 2023 to US$ million in 2030; it is expected to grow at a CAGR of % from 2024 to 2030.

LPI (LP Information)' newest research report, the “Customer Relationship Management (CRM) Outsourcing Industry Forecast” looks at past sales and reviews total world Customer Relationship Management (CRM) Outsourcing sales in 2023, providing a comprehensive analysis by region and market sector of projected Customer Relationship Management (CRM) Outsourcing sales for 2024 through 2030. With Customer Relationship Management (CRM) Outsourcing sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Relationship Management (CRM) Outsourcing industry.

This Insight Report provides a comprehensive analysis of the global Customer Relationship Management (CRM) Outsourcing landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Customer Relationship Management (CRM) Outsourcing portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Relationship Management (CRM) Outsourcing market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Relationship Management (CRM) Outsourcing and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Relationship Management (CRM) Outsourcing.

The retail segment accounted for the majority of shares toward the CRM outsourcing market during 2017. The segment is expected to lead the customer relationship management (CRM) outsourcing market in the forthcoming years.

This report presents a comprehensive overview, market shares, and growth opportunities of Customer Relationship Management (CRM) Outsourcing market by product type, application, key players and key regions and countries.

Segmentation by type
Communications Management
Multi-Channel Customer Engagement
Analytic Solutions
Others

Segmentation by application
Retail
BFSI
Telecom & IT
Healthcare
Others

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
IBM
Accenture
Cognizant
Infosys
HCL Technologies

Please note: The report will take approximately 2 business days to prepare and deliver.


*This is a tentative TOC and the final deliverable is subject to change.*
1 Scope of the Report
2 Executive Summary
3 Customer Relationship Management (CRM) Outsourcing Market Size by Player
4 Customer Relationship Management (CRM) Outsourcing by Regions
5 Americas
6 APAC
7 Europe
8 Middle East & Africa
9 Market Drivers, Challenges and Trends
10 Global Customer Relationship Management (CRM) Outsourcing Market Forecast
11 Key Players Analysis
12 Research Findings and Conclusion

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