Global Customer Relationship Management (CRM) Software Market Growth (Status and Outlook) 2023-2029
Customer relationship management (CRM) software refers to a type of enterprise software that comprises a wide range of applications as well as software that will aid companies in managing customer interaction, support, and data, automating sales and marketing, and accessing and managing key business information with respect to partners, vendors, and employees.
LPI (LP Information)' newest research report, the “Customer Relationship Management (CRM) Software Industry Forecast” looks at past sales and reviews total world Customer Relationship Management (CRM) Software sales in 2022, providing a comprehensive analysis by region and market sector of projected Customer Relationship Management (CRM) Software sales for 2023 through 2029. With Customer Relationship Management (CRM) Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Relationship Management (CRM) Software industry.
This Insight Report provides a comprehensive analysis of the global Customer Relationship Management (CRM) Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Customer Relationship Management (CRM) Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Relationship Management (CRM) Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Relationship Management (CRM) Software and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Relationship Management (CRM) Software.
The global Customer Relationship Management (CRM) Software market size is projected to grow from US$ 17730 million in 2022 to US$ 22340 million in 2029; it is expected to grow at a CAGR of 3.4% from 2023 to 2029.
The global CRM software market is dominated by SAP AG, SalesForce.Com, and Oracle. Of these three, SAP AG has emerged as the leader over the years, accounting for a 20% share of the overall CRM software market. Other participants playing a significant role in the growth of the CRM software market include Adobe Systems Incorporated, Microsoft Corporation, The International Business Machines Corporation (IBM), Amdocs, and SAS Institute.
This report presents a comprehensive overview, market shares, and growth opportunities of Customer Relationship Management (CRM) Software market by product type, application, key players and key regions and countries.
Market Segmentation:
Segmentation by type
Cloud
On-Premises
Segmentation by application
BFSI
Government
Retail
Healthcare
Manufacturing
Other Applications
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
IBM Corp.
Oracle Corp.
Wipro Limited
Tata Consultancy Services Limited
Microsoft Inc.
Salesforce.com Inc.
NetSuite Inc.
Nimble Inc.
SugarCRM Inc.
SAP SE
Amdocs Ltd.
Sage CRM Solutions Ltd.
Ramco Systems Ltd.
Please note: The report will take approximately 2 business days to prepare and deliver.