Global Customer Experience Monitoring Market Growth (Status and Outlook) 2023-2029
Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative.
LPI (LP Information)' newest research report, the “Customer Experience Monitoring Industry Forecast” looks at past sales and reviews total world Customer Experience Monitoring sales in 2022, providing a comprehensive analysis by region and market sector of projected Customer Experience Monitoring sales for 2023 through 2029. With Customer Experience Monitoring sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Experience Monitoring industry.
This Insight Report provides a comprehensive analysis of the global Customer Experience Monitoring landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Customer Experience Monitoring portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Experience Monitoring market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Experience Monitoring and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Experience Monitoring.
The global Customer Experience Monitoring market size is projected to grow from US$ 73 million in 2022 to US$ 182.6 million in 2029; it is expected to grow at a CAGR of 13.9% from 2023 to 2029.
The usage of mobile and social media touch points is increasing rapidly for sharing views and ideas. In order to get globally connected, companies must frequently monitor these touch points and follow up with their customers by understanding their needs and wants for improving customer loyalty and experience. In the competitive world, leading companies will be focusing on customer-centric approach rather than company-centric approach. Toward this, enterprises will be adapting newer ways to connect customers with organizations for regular feedback.
This report presents a comprehensive overview, market shares, and growth opportunities of Customer Experience Monitoring market by product type, application, key players and key regions and countries.
Market Segmentation:
Segmentation by type
PC Terminal
Mobile Terminal
Segmentation by application
Retail
Bank & Finance Institution
Hospital
Others
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
RADCOM Ltd. (Israel)
Aternity(US)
Oracle Corporation (US)
RadioOpt GmbH (Germany)
BMC Software(US)
Broadcom(US)
Comarch SA (Poland)
Riverbed Technology(US)
Compuware Corporation (US)
CorrelSense(US)
Nokia Siemens Networks Oy (Finland)
Dominion Digital(US)
Huawei Technologies Co.(China)
IBM (US)
Inforonics Global Services, LLC (US)
Knoa Software(US)
KoHorts IT Services, LLC (US)
Please note: The report will take approximately 2 business days to prepare and deliver.