Global Conversation Intelligence Platform Market Growth (Status and Outlook) 2023-2029
Conversation Intelligence platforms leverage artificial intelligence, primarily in the forms of machine learning and natural language processing, to extract data from business call recordings.
The call recordings are then pulled into the CI software platform which analyzes and transcribes the conversation. The software identifies who is speaking, when they speak, important keywords and phrases, and pauses in the conversation. All of this is then used to process additional data and determine action items.
LPI (LP Information)' newest research report, the “Conversation Intelligence Platform Industry Forecast” looks at past sales and reviews total world Conversation Intelligence Platform sales in 2022, providing a comprehensive analysis by region and market sector of projected Conversation Intelligence Platform sales for 2023 through 2029. With Conversation Intelligence Platform sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Conversation Intelligence Platform industry.
This Insight Report provides a comprehensive analysis of the global Conversation Intelligence Platform landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Conversation Intelligence Platform portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Conversation Intelligence Platform market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Conversation Intelligence Platform and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Conversation Intelligence Platform.
The global Conversation Intelligence Platform market size is projected to grow from US$ 972 million in 2022 to US$ 5650.7 million in 2029; it is expected to grow at a CAGR of 28.6% from 2023 to 2029.
The top 5 participants in the conversation intelligence platform market are going.io, Chorus. ai (AffectLayer), SalesLoft, CallRail, and Revenue.io, accounting for about 40% of the market share.North America is the largest market, with a share about 38%, followed by Asia Pacific and Europe with the share about 28% and 18%. At present, the intelligent dialogue analysis market mainly takes cloud based as the main product, accounting for about 75% of the market. Its main application areas are large enterprises, with a market share of about 60%.
This report presents a comprehensive overview, market shares, and growth opportunities of Conversation Intelligence Platform market by product type, application, key players and key regions and countries.
Market Segmentation:
Segmentation by type
Cloud Based
On-premises
Segmentation by application
Small and Medium Enterprises (SMEs)
Large Enterprises
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Gong.io
Chorus.ai (ZoomInfo)
SalesLoft
CallRail
Revenue.io
Jiminny
Invoca
Allego
Tethr
Observe.ai
CallMiner
Avoma
Mindtickle
Salesken
baidu
Ali cloud
tencent
huawei
Iflytek
AI Speech Co., Ltd.
BYAI Technology Co., Ltd
ZhiZhen smart
Shenzhen Zhuiyi Technology Co., Ltd.
Nanjing Star Bat Technology Co., Ltd.
Zhujian Intelligent Technology (Shanghai) Co., Ltd.
Please note: The report will take approximately 2 business days to prepare and deliver.
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