Global Cloud Telephony for Retail Market Growth (Status and Outlook) 2025-2031

Global Cloud Telephony for Retail Market Growth (Status and Outlook) 2025-2031

The global Cloud Telephony for Retail market size is predicted to grow from US$ million in 2025 to US$ million in 2031; it is expected to grow at a CAGR of %from 2025 to 2031.

Cloud telephony is a type of unified communications as a service (UCaaS), essentially enabling organisations to run a business phone system through their internet connection. Also commonly known as cloud calling, cloud telephony offers business voice services, run and managed by a third-party operator or host. A cloud phone system, often in the form of a VoIP- based hosted PBX system (voice over internet protocol), carries voice calls as well as messaging, video calls and file sharing all under one unified platform via your business internet connectivity.

In the European market, Cloud Telephony for Retail key players include NFON, Enreach, Gamma, etc. The top three manufacturers hold a share about 35%. UK is the largest market in Europe, with a share about 15%, followed by France ang Germany. In terms of product, Unlimited Cloud Telephony is the largest segment, with a share over 56%. And in terms of application, the largest application is Small and Medium Business, followed by Large Enterprise.

LPI (LP Information)' newest research report, the “Cloud Telephony for Retail Industry Forecast” looks at past sales and reviews total world Cloud Telephony for Retail sales in 2024, providing a comprehensive analysis by region and market sector of projected Cloud Telephony for Retail sales for 2025 through 2031. With Cloud Telephony for Retail sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Cloud Telephony for Retail industry.

This Insight Report provides a comprehensive analysis of the global Cloud Telephony for Retail landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Cloud Telephony for Retail portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Cloud Telephony for Retail market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Cloud Telephony for Retail and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Cloud Telephony for Retail.

This report presents a comprehensive overview, market shares, and growth opportunities of Cloud Telephony for Retail market by product type, application, key players and key regions and countries.

Segmentation by Type:
Unlimited Cloud Telephony
Metered Cloud Telephony

Segmentation by Application:
Small and Medium Business
Large Enterprise

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
NFON
RingCentral
Cisco
Mitel Networks
Avaya
8x8
Enreach
Destiny NV
Twilio
3CX
AVOXI
Soluno
VoIPstudio
Fuze
Gamma
Vonage
Zoom

Please note: The report will take approximately 2 business days to prepare and deliver.