Global Business Processes Outsourcing Market Growth (Status and Outlook) 2023-2029
The global Business Processes Outsourcing market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.
United States market for Business Processes Outsourcing is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
China market for Business Processes Outsourcing is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Europe market for Business Processes Outsourcing is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Global key Business Processes Outsourcing players cover ADP, Teleperformance, Concentrix, Paychex, Conduent, Arvato Bertelsmann, TCS, DXC Technologies and Accenture, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2022.
LPI (LP Information)' newest research report, the “Business Processes Outsourcing Industry Forecast” looks at past sales and reviews total world Business Processes Outsourcing sales in 2022, providing a comprehensive analysis by region and market sector of projected Business Processes Outsourcing sales for 2023 through 2029. With Business Processes Outsourcing sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Business Processes Outsourcing industry.
This Insight Report provides a comprehensive analysis of the global Business Processes Outsourcing landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Business Processes Outsourcing portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Business Processes Outsourcing market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Business Processes Outsourcing and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Business Processes Outsourcing.
This report presents a comprehensive overview, market shares, and growth opportunities of Business Processes Outsourcing market by product type, application, key players and key regions and countries.
Market Segmentation:
Segmentation by type
CRM (Customer Relationship Management) BPO
HRO (Human Resources Outsourcing) BPO
Finance and Administration (F&A) BPO
Other BPO Services
Segmentation by application
Bank
Medical Insurance
Retail
Information Technology and Telecommunications
Other
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
ADP
Teleperformance
Concentrix
Paychex
Conduent
Arvato Bertelsmann
TCS
DXC Technologies
Accenture
HCL Technologies Limited
Genpact
Amdocs Ltd
IBM
First source Solutions
Intelenet Global Services
Capgemini SE
China Customer Relations Centers Inc
China Data Group Co., Ltd
Chinasoft International Co., Ltd
Infosys Ltd (Infosys BPM)
M and Y Global Services
Northking Information Technology Co., Ltd
Wipro Ltd
Please note: The report will take approximately 2 business days to prepare and deliver.
- *This is a tentative TOC and the final deliverable is subject to change.*
- 1 Scope of the Report
- 1.1 Market Introduction
- 1.2 Years Considered
- 1.3 Research Objectives
- 1.4 Market Research Methodology
- 1.5 Research Process and Data Source
- 1.6 Economic Indicators
- 1.7 Currency Considered
- 1.8 Market Estimation Caveats
- 2 Executive Summary
- 2.1 World Market Overview
- 2.1.1 Global Business Processes Outsourcing Market Size 2018-2029
- 2.1.2 Business Processes Outsourcing Market Size CAGR by Region 2018 VS 2022 VS 2029
- 2.2 Business Processes Outsourcing Segment by Type
- 2.2.1 CRM (Customer Relationship Management) BPO
- 2.2.2 HRO (Human Resources Outsourcing) BPO
- 2.2.3 Finance and Administration (F&A) BPO
- 2.2.4 Other BPO Services
- 2.3 Business Processes Outsourcing Market Size by Type
- 2.3.1 Business Processes Outsourcing Market Size CAGR by Type (2018 VS 2022 VS 2029)
- 2.3.2 Global Business Processes Outsourcing Market Size Market Share by Type (2018-2023)
- 2.4 Business Processes Outsourcing Segment by Application
- 2.4.1 Bank
- 2.4.2 Medical Insurance
- 2.4.3 Retail
- 2.4.4 Information Technology and Telecommunications
- 2.4.5 Other
- 2.5 Business Processes Outsourcing Market Size by Application
- 2.5.1 Business Processes Outsourcing Market Size CAGR by Application (2018 VS 2022 VS 2029)
- 2.5.2 Global Business Processes Outsourcing Market Size Market Share by Application (2018-2023)
- 3 Business Processes Outsourcing Market Size by Player
- 3.1 Business Processes Outsourcing Market Size Market Share by Players
- 3.1.1 Global Business Processes Outsourcing Revenue by Players (2018-2023)
- 3.1.2 Global Business Processes Outsourcing Revenue Market Share by Players (2018-2023)
- 3.2 Global Business Processes Outsourcing Key Players Head office and Products Offered
- 3.3 Market Concentration Rate Analysis
- 3.3.1 Competition Landscape Analysis
- 3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2021-2023)
- 3.4 New Products and Potential Entrants
- 3.5 Mergers & Acquisitions, Expansion
- 4 Business Processes Outsourcing by Regions
- 4.1 Business Processes Outsourcing Market Size by Regions (2018-2023)
- 4.2 Americas Business Processes Outsourcing Market Size Growth (2018-2023)
- 4.3 APAC Business Processes Outsourcing Market Size Growth (2018-2023)
- 4.4 Europe Business Processes Outsourcing Market Size Growth (2018-2023)
- 4.5 Middle East & Africa Business Processes Outsourcing Market Size Growth (2018-2023)
- 5 Americas
- 5.1 Americas Business Processes Outsourcing Market Size by Country (2018-2023)
- 5.2 Americas Business Processes Outsourcing Market Size by Type (2018-2023)
- 5.3 Americas Business Processes Outsourcing Market Size by Application (2018-2023)
- 5.4 United States
- 5.5 Canada
- 5.6 Mexico
- 5.7 Brazil
- 6 APAC
- 6.1 APAC Business Processes Outsourcing Market Size by Region (2018-2023)
- 6.2 APAC Business Processes Outsourcing Market Size by Type (2018-2023)
- 6.3 APAC Business Processes Outsourcing Market Size by Application (2018-2023)
- 6.4 China
- 6.5 Japan
- 6.6 Korea
- 6.7 Southeast Asia
- 6.8 India
- 6.9 Australia
- 7 Europe
- 7.1 Europe Business Processes Outsourcing by Country (2018-2023)
- 7.2 Europe Business Processes Outsourcing Market Size by Type (2018-2023)
- 7.3 Europe Business Processes Outsourcing Market Size by Application (2018-2023)
- 7.4 Germany
- 7.5 France
- 7.6 UK
- 7.7 Italy
- 7.8 Russia
- 8 Middle East & Africa
- 8.1 Middle East & Africa Business Processes Outsourcing by Region (2018-2023)
- 8.2 Middle East & Africa Business Processes Outsourcing Market Size by Type (2018-2023)
- 8.3 Middle East & Africa Business Processes Outsourcing Market Size by Application (2018-2023)
- 8.4 Egypt
- 8.5 South Africa
- 8.6 Israel
- 8.7 Turkey
- 8.8 GCC Countries
- 9 Market Drivers, Challenges and Trends
- 9.1 Market Drivers & Growth Opportunities
- 9.2 Market Challenges & Risks
- 9.3 Industry Trends
- 10 Global Business Processes Outsourcing Market Forecast
- 10.1 Global Business Processes Outsourcing Forecast by Regions (2024-2029)
- 10.1.1 Global Business Processes Outsourcing Forecast by Regions (2024-2029)
- 10.1.2 Americas Business Processes Outsourcing Forecast
- 10.1.3 APAC Business Processes Outsourcing Forecast
- 10.1.4 Europe Business Processes Outsourcing Forecast
- 10.1.5 Middle East & Africa Business Processes Outsourcing Forecast
- 10.2 Americas Business Processes Outsourcing Forecast by Country (2024-2029)
- 10.2.1 United States Business Processes Outsourcing Market Forecast
- 10.2.2 Canada Business Processes Outsourcing Market Forecast
- 10.2.3 Mexico Business Processes Outsourcing Market Forecast
- 10.2.4 Brazil Business Processes Outsourcing Market Forecast
- 10.3 APAC Business Processes Outsourcing Forecast by Region (2024-2029)
- 10.3.1 China Business Processes Outsourcing Market Forecast
- 10.3.2 Japan Business Processes Outsourcing Market Forecast
- 10.3.3 Korea Business Processes Outsourcing Market Forecast
- 10.3.4 Southeast Asia Business Processes Outsourcing Market Forecast
- 10.3.5 India Business Processes Outsourcing Market Forecast
- 10.3.6 Australia Business Processes Outsourcing Market Forecast
- 10.4 Europe Business Processes Outsourcing Forecast by Country (2024-2029)
- 10.4.1 Germany Business Processes Outsourcing Market Forecast
- 10.4.2 France Business Processes Outsourcing Market Forecast
- 10.4.3 UK Business Processes Outsourcing Market Forecast
- 10.4.4 Italy Business Processes Outsourcing Market Forecast
- 10.4.5 Russia Business Processes Outsourcing Market Forecast
- 10.5 Middle East & Africa Business Processes Outsourcing Forecast by Region (2024-2029)
- 10.5.1 Egypt Business Processes Outsourcing Market Forecast
- 10.5.2 South Africa Business Processes Outsourcing Market Forecast
- 10.5.3 Israel Business Processes Outsourcing Market Forecast
- 10.5.4 Turkey Business Processes Outsourcing Market Forecast
- 10.5.5 GCC Countries Business Processes Outsourcing Market Forecast
- 10.6 Global Business Processes Outsourcing Forecast by Type (2024-2029)
- 10.7 Global Business Processes Outsourcing Forecast by Application (2024-2029)
- 11 Key Players Analysis
- 11.1 ADP
- 11.1.1 ADP Company Information
- 11.1.2 ADP Business Processes Outsourcing Product Offered
- 11.1.3 ADP Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.1.4 ADP Main Business Overview
- 11.1.5 ADP Latest Developments
- 11.2 Teleperformance
- 11.2.1 Teleperformance Company Information
- 11.2.2 Teleperformance Business Processes Outsourcing Product Offered
- 11.2.3 Teleperformance Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.2.4 Teleperformance Main Business Overview
- 11.2.5 Teleperformance Latest Developments
- 11.3 Concentrix
- 11.3.1 Concentrix Company Information
- 11.3.2 Concentrix Business Processes Outsourcing Product Offered
- 11.3.3 Concentrix Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.3.4 Concentrix Main Business Overview
- 11.3.5 Concentrix Latest Developments
- 11.4 Paychex
- 11.4.1 Paychex Company Information
- 11.4.2 Paychex Business Processes Outsourcing Product Offered
- 11.4.3 Paychex Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.4.4 Paychex Main Business Overview
- 11.4.5 Paychex Latest Developments
- 11.5 Conduent
- 11.5.1 Conduent Company Information
- 11.5.2 Conduent Business Processes Outsourcing Product Offered
- 11.5.3 Conduent Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.5.4 Conduent Main Business Overview
- 11.5.5 Conduent Latest Developments
- 11.6 Arvato Bertelsmann
- 11.6.1 Arvato Bertelsmann Company Information
- 11.6.2 Arvato Bertelsmann Business Processes Outsourcing Product Offered
- 11.6.3 Arvato Bertelsmann Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.6.4 Arvato Bertelsmann Main Business Overview
- 11.6.5 Arvato Bertelsmann Latest Developments
- 11.7 TCS
- 11.7.1 TCS Company Information
- 11.7.2 TCS Business Processes Outsourcing Product Offered
- 11.7.3 TCS Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.7.4 TCS Main Business Overview
- 11.7.5 TCS Latest Developments
- 11.8 DXC Technologies
- 11.8.1 DXC Technologies Company Information
- 11.8.2 DXC Technologies Business Processes Outsourcing Product Offered
- 11.8.3 DXC Technologies Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.8.4 DXC Technologies Main Business Overview
- 11.8.5 DXC Technologies Latest Developments
- 11.9 Accenture
- 11.9.1 Accenture Company Information
- 11.9.2 Accenture Business Processes Outsourcing Product Offered
- 11.9.3 Accenture Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.9.4 Accenture Main Business Overview
- 11.9.5 Accenture Latest Developments
- 11.10 HCL Technologies Limited
- 11.10.1 HCL Technologies Limited Company Information
- 11.10.2 HCL Technologies Limited Business Processes Outsourcing Product Offered
- 11.10.3 HCL Technologies Limited Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.10.4 HCL Technologies Limited Main Business Overview
- 11.10.5 HCL Technologies Limited Latest Developments
- 11.11 Genpact
- 11.11.1 Genpact Company Information
- 11.11.2 Genpact Business Processes Outsourcing Product Offered
- 11.11.3 Genpact Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.11.4 Genpact Main Business Overview
- 11.11.5 Genpact Latest Developments
- 11.12 Amdocs Ltd
- 11.12.1 Amdocs Ltd Company Information
- 11.12.2 Amdocs Ltd Business Processes Outsourcing Product Offered
- 11.12.3 Amdocs Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.12.4 Amdocs Ltd Main Business Overview
- 11.12.5 Amdocs Ltd Latest Developments
- 11.13 IBM
- 11.13.1 IBM Company Information
- 11.13.2 IBM Business Processes Outsourcing Product Offered
- 11.13.3 IBM Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.13.4 IBM Main Business Overview
- 11.13.5 IBM Latest Developments
- 11.14 First source Solutions
- 11.14.1 First source Solutions Company Information
- 11.14.2 First source Solutions Business Processes Outsourcing Product Offered
- 11.14.3 First source Solutions Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.14.4 First source Solutions Main Business Overview
- 11.14.5 First source Solutions Latest Developments
- 11.15 Intelenet Global Services
- 11.15.1 Intelenet Global Services Company Information
- 11.15.2 Intelenet Global Services Business Processes Outsourcing Product Offered
- 11.15.3 Intelenet Global Services Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.15.4 Intelenet Global Services Main Business Overview
- 11.15.5 Intelenet Global Services Latest Developments
- 11.16 Capgemini SE
- 11.16.1 Capgemini SE Company Information
- 11.16.2 Capgemini SE Business Processes Outsourcing Product Offered
- 11.16.3 Capgemini SE Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.16.4 Capgemini SE Main Business Overview
- 11.16.5 Capgemini SE Latest Developments
- 11.17 China Customer Relations Centers Inc
- 11.17.1 China Customer Relations Centers Inc Company Information
- 11.17.2 China Customer Relations Centers Inc Business Processes Outsourcing Product Offered
- 11.17.3 China Customer Relations Centers Inc Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.17.4 China Customer Relations Centers Inc Main Business Overview
- 11.17.5 China Customer Relations Centers Inc Latest Developments
- 11.18 China Data Group Co., Ltd
- 11.18.1 China Data Group Co., Ltd Company Information
- 11.18.2 China Data Group Co., Ltd Business Processes Outsourcing Product Offered
- 11.18.3 China Data Group Co., Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.18.4 China Data Group Co., Ltd Main Business Overview
- 11.18.5 China Data Group Co., Ltd Latest Developments
- 11.19 Chinasoft International Co., Ltd
- 11.19.1 Chinasoft International Co., Ltd Company Information
- 11.19.2 Chinasoft International Co., Ltd Business Processes Outsourcing Product Offered
- 11.19.3 Chinasoft International Co., Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.19.4 Chinasoft International Co., Ltd Main Business Overview
- 11.19.5 Chinasoft International Co., Ltd Latest Developments
- 11.20 Infosys Ltd (Infosys BPM)
- 11.20.1 Infosys Ltd (Infosys BPM) Company Information
- 11.20.2 Infosys Ltd (Infosys BPM) Business Processes Outsourcing Product Offered
- 11.20.3 Infosys Ltd (Infosys BPM) Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.20.4 Infosys Ltd (Infosys BPM) Main Business Overview
- 11.20.5 Infosys Ltd (Infosys BPM) Latest Developments
- 11.21 M and Y Global Services
- 11.21.1 M and Y Global Services Company Information
- 11.21.2 M and Y Global Services Business Processes Outsourcing Product Offered
- 11.21.3 M and Y Global Services Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.21.4 M and Y Global Services Main Business Overview
- 11.21.5 M and Y Global Services Latest Developments
- 11.22 Northking Information Technology Co., Ltd
- 11.22.1 Northking Information Technology Co., Ltd Company Information
- 11.22.2 Northking Information Technology Co., Ltd Business Processes Outsourcing Product Offered
- 11.22.3 Northking Information Technology Co., Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.22.4 Northking Information Technology Co., Ltd Main Business Overview
- 11.22.5 Northking Information Technology Co., Ltd Latest Developments
- 11.23 Wipro Ltd
- 11.23.1 Wipro Ltd Company Information
- 11.23.2 Wipro Ltd Business Processes Outsourcing Product Offered
- 11.23.3 Wipro Ltd Business Processes Outsourcing Revenue, Gross Margin and Market Share (2018-2023)
- 11.23.4 Wipro Ltd Main Business Overview
- 11.23.5 Wipro Ltd Latest Developments
- 12 Research Findings and Conclusion
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