Global BPO in Public Market Growth (Status and Outlook) 2023-2029

Global BPO in Public Market Growth (Status and Outlook) 2023-2029

BPO is a segment of outsourcing, which consists of subcontracting certain business processes of an organization to a third-party vendor that has expertise in the required domain. The Public sector refers to government services such as the military, police, public education, public transit, healthcare services as well as employees working for government organizations. The BPO services in Public sector support governments to perform various functions such as e-governance initiatives, taxation, asset registration, pensions, and welfare programs, including financial assistance for the unemployed, and in a cost-effective manner.

LPI (LP Information)' newest research report, the “BPO in Public Industry Forecast” looks at past sales and reviews total world BPO in Public sales in 2022, providing a comprehensive analysis by region and market sector of projected BPO in Public sales for 2023 through 2029. With BPO in Public sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world BPO in Public industry.

This Insight Report provides a comprehensive analysis of the global BPO in Public landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on BPO in Public portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global BPO in Public market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for BPO in Public and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global BPO in Public.

The global BPO in Public market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.

One of the major trends upcoming in this market is the shift to omni-channel to increase the accessibility of end-consumers and to strengthen customer relationships. The omni-channel helps governments to synchronize and store detailed information about customers which eventually leads to easy tracking of complaints and customer queries.

This report presents a comprehensive overview, market shares, and growth opportunities of BPO in Public market by product type, application, key players and key regions and countries.

Market Segmentation:

Segmentation by type
F&A Outsourcing
CRM BPO
HR Outsourcing
Procurement Outsourcing

Segmentation by application
Military
Police
Public Education
Public Transit
Healthcare Services
Others

This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Accenture
Capgemini
IBM
Serco Global Services
TCS
Unisys
Wipro

Please note: The report will take approximately 2 business days to prepare and deliver.