Category: CRM & Customer Service
CRM & Customer Service market research reports by LP Information, Inc.
-
Global Contact Center as a Service Market Growth (Status and Outlook) 2023-2029
Global Contact Center as a Service Market Growth (Status and Outlook) 2023-2029 Contact center as a service (CCaaS) solutions offer similar functional capabilities to those of on-premises contact center infrastructure, but there are key differences. With CCaaS, connectivity to other cloud-based appl ... Read More
-
Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2023-2029
Global Contact Center Outsourcing Service Market Growth (Status and Outlook) 2023-2029 Contact center outsourcing is the strategic business decision to leverage a 3rd party organization, often called a business process outsourcer or BPO, to manage your call center and customer service operations. LP ... Read More
-
Global Contact Centers Speech Market Growth (Status and Outlook) 2023-2029
Global Contact Centers Speech Market Growth (Status and Outlook) 2023-2029 Contact centers speech applications is the solution, which caters to various speech applications such as chat quality & monitoring, workforce optimization, data integration & recording, call routing & queuing, and real-time ... Read More
-
Global Artificial Intelligence in Call Center Market Growth (Status and Outlook) 2023-2029
Global Artificial Intelligence in Call Center Market Growth (Status and Outlook) 2023-2029 LPI (LP Information)' newest research report, the “Artificial Intelligence in Call Center Industry Forecast” looks at past sales and reviews total world Artificial Intelligence in Call Center sales in 2022, pr ... Read More
-
Global Intelligent Outbound Call Center Market Growth (Status and Outlook) 2023-2029
Global Intelligent Outbound Call Center Market Growth (Status and Outlook) 2023-2029 Intelligent Outbound Calling is a product that integrates Automatic Speech Recognition (ASR), Text To Speech (TTS) and Natural Language Understanding (NLU) technologies and provides an intelligent customer service b ... Read More
-
Global Businesses Cloud Contact Center Software Market Growth (Status and Outlook) 2023-2029
Global Businesses Cloud Contact Center Software Market Growth (Status and Outlook) 2023-2029 A Cloud Contact Center is a comprehensive suite of tools, applications and cloud-hosted services for contact centers in large organizations that require multiple communications channels (including phone call ... Read More
-
Global Cloud-based CRM Software Market Growth (Status and Outlook) 2023-2029
Global Cloud-based CRM Software Market Growth (Status and Outlook) 2023-2029 LPI (LP Information)' newest research report, the “Cloud-based CRM Software Industry Forecast” looks at past sales and reviews total world Cloud-based CRM Software sales in 2022, providing a comprehensive analysis by region ... Read More
-
Global Corporate Call Center Outsourcing Services Market Growth (Status and Outlook) 2023-2029
Global Corporate Call Center Outsourcing Services Market Growth (Status and Outlook) 2023-2029 Corporate Call Center Outsourcing is the use of contracted labor from a third-party source to handle customer interactions and communications versus using your own in-house employees. Contact centers can c ... Read More
-
Global Call Center Services Market Growth (Status and Outlook) 2023-2029
Global Call Center Services Market Growth (Status and Outlook) 2023-2029 LPI (LP Information)' newest research report, the “Call Center Services Industry Forecast” looks at past sales and reviews total world Call Center Services sales in 2022, providing a comprehensive analysis by region and market ... Read More
-
Global Contact Center Gamification Platform Market Growth (Status and Outlook) 2023-2029
Global Contact Center Gamification Platform Market Growth (Status and Outlook) 2023-2029 LPI (LP Information)' newest research report, the “Contact Center Gamification Platform Industry Forecast” looks at past sales and reviews total world Contact Center Gamification Platform sales in 2022, providin ... Read More
-
Global Call Center Gamification Software Market Growth (Status and Outlook) 2023-2029
Global Call Center Gamification Software Market Growth (Status and Outlook) 2023-2029 LPI (LP Information)' newest research report, the “Call Center Gamification Software Industry Forecast” looks at past sales and reviews total world Call Center Gamification Software sales in 2022, providing a compr ... Read More
-
Global Contact Center Infrastructure (CCI) Software Market Growth (Status and Outlook) 2023-2029
Global Contact Center Infrastructure (CCI) Software Market Growth (Status and Outlook) 2023-2029 Contact center infrastructure (CCI) or call center infrastructure software provides solutions required to establish and operate a contact center. CCI software helps businesses create an efficient contact ... Read More
-
Global Microsoft Dynamics CRM Consulting Service Market Growth (Status and Outlook) 2023-2029
Global Microsoft Dynamics CRM Consulting Service Market Growth (Status and Outlook) 2023-2029 LPI (LP Information)' newest research report, the “Microsoft Dynamics CRM Consulting Service Industry Forecast” looks at past sales and reviews total world Microsoft Dynamics CRM Consulting Service sales in ... Read More
-
Global Contact Center Market Growth (Status and Outlook) 2023-2029
Global Contact Center Market Growth (Status and Outlook) 2023-2029 A contact center (also referred to as a customer interaction center or e-contact center) is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call ... Read More
-
Global Enterprise Customer Communications Management Market Growth (Status and Outlook) 2023-2029
Global Enterprise Customer Communications Management Market Growth (Status and Outlook) 2023-2029 LPI (LP Information)' newest research report, the “Enterprise Customer Communications Management Industry Forecast” looks at past sales and reviews total world Enterprise Customer Communications Managem ... Read More
-
Global Call Center Headsets Market Growth 2023-2029
Global Call Center Headsets Market Growth 2023-2029 A call center environment is usually very noisy. Agents consistently on the phone with the customers, agents conversing with each other, and so on, contribute to the noise factor. While noise is integral to the collaborative atmosphere of a call ce ... Read More
-
Global Cloud CRM Market Growth (Status and Outlook) 2023-2029
Global Cloud CRM Market Growth (Status and Outlook) 2023-2029 CRM, or customer relationship management, refers to a process in which a company uses information, software, and Internet technologies to coordinate the interaction between itself and its customers in terms of sales, marketing, and servic ... Read More
-
Global Contact Center Consulting Service Market Growth (Status and Outlook) 2023-2029
Global Contact Center Consulting Service Market Growth (Status and Outlook) 2023-2029 Contact center consulting service is responsible for providing great customer experience by delivering excellent customer service and quality service standard. Customer Service Consultants interact with customers t ... Read More
-
Global Emotion Analytics Market Growth (Status and Outlook) 2023-2029
Global Emotion Analytics Market Growth (Status and Outlook) 2023-2029 Emotion Analytics (EA) is a new field that analysis of a person's verbal and non-verbal communication in order to understand the person's mood or attitude, then can be used in CRM (Customer Relationship Management) area, such as t ... Read More
Research Assistance
