North America E-commerce Fulfillment Services Market Size, Share & Trends Analysis Report By Organization Size (Large Enterprises, and Small and Medium Enterprises (SMEs)), By Sales Channel, By Service, By Application, By Country and Growth Forecast, 2024

North America E-commerce Fulfillment Services Market Size, Share & Trends Analysis Report By Organization Size (Large Enterprises, and Small and Medium Enterprises (SMEs)), By Sales Channel, By Service, By Application, By Country and Growth Forecast, 2024 - 2031


The North America E-commerce Fulfillment Services Market would witness market growth of 12.9% CAGR during the forecast period (2024-2031).

The US market dominated the North America E-commerce Fulfillment Services Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $73,014.3 million by 2031. The Canada market is experiencing a CAGR of 15.4% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 14.4% during (2024 - 2031).

The market has become a cornerstone of the retail landscape, transforming how businesses operate and consumers shop. In recent years, the exponential growth of e-commerce has necessitated the development and expansion of sophisticated fulfillment services that ensure products move seamlessly from seller to buyer. This market encompasses various activities, including warehousing, inventory management, order processing, packaging, and shipping. Each component is critical in delivering a satisfactory customer experience, which is increasingly becoming a differentiating factor in the competitive e-commerce environment.

A pivotal moment in the evolution of these services was the advent of major online marketplaces like Amazon and eBay. These platforms then revolutionized online retail by offering vast product selections and user-friendly interfaces, attracting millions of consumers. To support their operations, these companies developed sophisticated fulfillment networks that set new standards for the industry. Amazon’s introduction of Amazon Prime, with its promise of expedited two-day delivery, further raised the bar, compelling other retailers to enhance their fulfillment capabilities to remain competitive.

In 2022, the domestic eCommerce industry was valued at USD 26.2 billion, a 23% increase from 2021, according to the Mexican Online Sales Association. The rising number of internet users has significantly contributed to the growth of online shopping. Additionally, the Mexican government's efforts to improve digital infrastructure and promote financial inclusion have facilitated the expansion of e-commerce. Hence, the North American e-commerce fulfillment services market presents a promising landscape for businesses and service providers.

Based on Organization Size, the market is segmented into Large Enterprises, and Small and Medium Enterprises (SMEs). Based on Sales Channel, the market is segmented into Business to Business, and Direct to Customer/ Business to Customer. Based on Service, the market is segmented into Shipping Fulfillment Services, Warehousing & Storage Fulfillment Services, Bundling Fulfillment Services, and Others. Based on Application, the market is segmented into Clothing & Footwear, Consumer Electronics, Home & Kitchen Application, Beauty & Personal Care, Sports & Leisure, Automotive, Books & Stationery, and Healthcare & Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

List of Key Companies Profiled
  • Amazon.com, Inc.
  • FedEx Corporation
  • Deutsche Post DHL Group (The Deutsche Post AG)
  • Marken (United Parcel Service, Inc.)
  • ShipBob, Inc.
  • Shipfusion Inc.
  • Xpert Fulfillment Services
  • Sprocket Express
  • eFulfillment Service Inc.
  • Shipmonk, Inc.
North America E-commerce Fulfillment Services Market Report Segmentation

By Organization Size
  • Large Enterprises
  • Small and Medium Enterprises (SMEs)
By Sales Channel
  • Business to Business
  • Direct to Customer/ Business to Customer
By Service
  • Shipping Fulfillment Services
  • Warehousing & Storage Fulfillment Services
  • Bundling Fulfillment Services
  • Others
By Application
  • Clothing & Footwear
  • Consumer Electronics
  • Home & Kitchen Application
  • Beauty & Personal Care
  • Sports & Leisure
  • Automotive
  • Books & Stationery
  • Healthcare & Others
By Country
  • US
  • Canada
  • Mexico
  • Rest of North America


Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America E-commerce Fulfillment Services Market, by Organization Size
1.4.2 North America E-commerce Fulfillment Services Market, by Sales Channel
1.4.3 North America E-commerce Fulfillment Services Market, by Service
1.4.4 North America E-commerce Fulfillment Services Market, by Application
1.4.5 North America E-commerce Fulfillment Services Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
3.3 Porter Five Forces Analysis
Chapter 4. North America E-commerce Fulfillment Services Market by Organization Size
4.1 North America Large Enterprises Market by Region
4.2 North America Small and Medium Enterprises (SMEs) Market by Region
Chapter 5. North America E-commerce Fulfillment Services Market by Sales Channel
5.1 North America Business to Business Market by Country
5.2 North America Direct to Customer/ Business to Customer Market by Country
Chapter 6. North America E-commerce Fulfillment Services Market by Service
6.1 North America Shipping Fulfillment Services Market by Country
6.2 North America Warehousing & Storage Fulfillment Services Market by Country
6.3 North America Bundling Fulfillment Services Market by Country
6.4 North America Others Market by Country
Chapter 7. North America E-commerce Fulfillment Services Market by Application
7.1 North America Clothing & Footwear Market by Country
7.2 North America Consumer Electronics Market by Country
7.3 North America Home & Kitchen Application Market by Country
7.4 North America Beauty & Personal Care Market by Country
7.5 North America Sports & Leisure Market by Country
7.6 North America Automotive Market by Country
7.7 North America Books & Stationery Market by Country
7.8 North America Healthcare & Others Market by Country
Chapter 8. North America E-commerce Fulfillment Services Market by Country
8.1 US E-commerce Fulfillment Services Market
8.1.1 US E-commerce Fulfillment Services Market by Organization Size
8.1.2 US E-commerce Fulfillment Services Market by Sales Channel
8.1.3 US E-commerce Fulfillment Services Market by Service
8.1.4 US E-commerce Fulfillment Services Market by Application
8.2 Canada E-commerce Fulfillment Services Market
8.2.1 Canada E-commerce Fulfillment Services Market by Organization Size
8.2.2 Canada E-commerce Fulfillment Services Market by Sales Channel
8.2.3 Canada E-commerce Fulfillment Services Market by Service
8.2.4 Canada E-commerce Fulfillment Services Market by Application
8.3 Mexico E-commerce Fulfillment Services Market
8.3.1 Mexico E-commerce Fulfillment Services Market by Organization Size
8.3.2 Mexico E-commerce Fulfillment Services Market by Sales Channel
8.3.3 Mexico E-commerce Fulfillment Services Market by Service
8.3.4 Mexico E-commerce Fulfillment Services Market by Application
8.4 Rest of North America E-commerce Fulfillment Services Market
8.4.1 Rest of North America E-commerce Fulfillment Services Market by Organization Size
8.4.2 Rest of North America E-commerce Fulfillment Services Market by Sales Channel
8.4.3 Rest of North America E-commerce Fulfillment Services Market by Service
8.4.4 Rest of North America E-commerce Fulfillment Services Market by Application
Chapter 9. Company Profiles
9.1 Amazon.com, Inc.
9.1.1 Company Overview
9.1.2 Financial Analysis
9.1.3 Segmental Analysis
9.1.4 Recent strategies and developments:
9.1.4.1 Product Launches and Product Expansions:
9.1.5 SWOT Analysis
9.2 ShipBob, Inc.
9.2.1 Company Overview
9.2.2 SWOT Analysis
9.3 Shipfusion Inc.
9.3.1 Company Overview
9.4 Xpert Fulfillment Services
9.4.1 Company Overview
9.4.2 SWOT Analysis
9.5 Sprocket Express
9.5.1 Company Overview
9.6 eFulfillment Service Inc.
9.6.1 Company Overview
9.6.2 SWOT Analysis
9.7 Shipmonk, Inc.
9.7.1 Company Overview
9.7.2 SWOT Analysis
9.8 Marken (United Parcel Service, Inc.)
9.8.1 Company Overview
9.8.2 Financial Analysis
9.8.3 Segmental and Regional Analysis
9.9 Deutsche Post DHL Group (The Deutsche Post AG)
9.9.1 Company Overview
9.9.2 Financial Analysis
9.9.3 Segmental and Regional Analysis
9.10. FedEx Corporation
9.10.1 Company Overview
9.10.2 Financial Analysis
9.10.3 Segmental and Regional Analysis
9.10.4 Recent strategies and developments:
9.10.4.1 Product Launches and Product Expansions:

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