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North America Digital Process Automation Market Size, Share & Trends Analysis Report By Deployment Mode (Cloud, and On-Premise), By Component (Solution, and Services), By Business Function, By Organization Size, By Vertical, By Country and Growth Forecast

Best Price Guarantee Length Publisher Published Date SKU
from $1,500 156 Pages Knowledge Based Value (KBV) Research January, 2025 KBV19509826
Best Price Guarantee
Price from $1,500
Length 156 Pages
Publisher Knowledge Based Value (KBV) Research
Published Date January, 2025
SKU KBV19509826

North America Digital Process Automation Market Size, Share & Trends Analysis Report By Deployment Mode (Cloud, and On-Premise), By Component (Solution, and Services), By Business Function, By Organization Size, By Vertical, By Country and Growth Forecast, 2024 - 2031


The North America Digital Process Automation Market would witness market growth of 11.7% CAGR during the forecast period (2024-2031).

The US market dominated the North America Digital Process Automation Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $7,904 million by 2031. The Canada market is experiencing a CAGR of 13.9% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 13.1% during (2024 - 2031).

The market has seen exponential growth in recent years as businesses increasingly look to optimize and automate complex workflows to improve efficiency, reduce costs, and deliver better customer experiences. Digital Process Automation (DPA) refers to using digital technologies to streamline and automate business processes, allowing organizations to become more agile, adaptive, and responsive in an ever-evolving marketplace. While the concept of automation has been around for decades, DPA represents a more advanced, intelligent approach, utilizing not only robotic process automation (RPA) but also artificial intelligence (AI), machine learning (ML), and advanced analytics to drive greater business outcomes.

This comprehensive approach to automating business processes allows organizations to integrate disparate systems, manage data, and orchestrate workflows across various functions in a more seamless, real-time manner. The market spans multiple industries, including manufacturing, healthcare, retail, financial services, and government, all benefit from improved operational efficiency, cost reductions, compliance, and customer service.

Telecommunication providers leverage DPA to manage customer service workflows, automate billing processes, and monitor network infrastructure in real-time. The rise in internet penetration, with over 113 million internet users in 2022, further bolsters the demand for digital transformation, including DPA, to handle the growing data and user base. The sector’s continued growth underscores the importance of automation technologies in maintaining operational excellence and ensuring customer satisfaction. In conclusion, Canada’s significant healthcare investments and Mexico’s rapidly expanding telecommunications sector provide unique opportunities for the market.

Based on Deployment Mode, the market is segmented into Cloud, and On-Premise. Based on Component, the market is segmented into Solution, and Services (Professional, and Managed). Based on Business Function, the market is segmented into Supply Chain Automation, Sales Process Automation, Marketing Automation, and Claims Automation. Based on Organization Size, the market is segmented into Large Enterprises, and Small & Medium Enterprises (SMEs). Based on Vertical, the market is segmented into BFSI (Banking, Financial Services & Insurance), Manufacturing, Consumer Goods & Retail, Healthcare, Transportation & Logistics, Telecom & IT, Energy & Utilities, and Other Vertical. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

List of Key Companies Profiled
  • Appian Corporation
  • UiPath, Inc.
  • Automation Anywhere, Inc.
  • Blue Prism Group PLC (SS&C Technologies Holdings, Inc.)
  • Microsoft Corporation
  • IBM Corporation
  • Oracle Corporation
  • Pegasystems Inc.
  • NICE Ltd.
  • Open Text Corporation
North America Digital Process Automation Market Report Segmentation

By Deployment Mode
  • Cloud
  • On-Premise
By Component
  • Solution
  • Services
o Professional

Managed

By Business Function
  • Supply Chain Automation
  • Sales Process Automation
  • Marketing Automation
  • Claims Automation
By Organization Size
  • Large Enterprises
  • Small & Medium Enterprises (SMEs)
By Vertical
  • BFSI (Banking, Financial Services & Insurance)
  • Manufacturing
  • Consumer Goods & Retail
  • Healthcare
  • Transportation & Logistics
  • Telecom & IT
  • Energy & Utilities
  • Other Vertical
By Country
  • US
  • Canada
  • Mexico
  • Rest of North America


Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Digital Process Automation Market, by Deployment Mode
1.4.2 North America Digital Process Automation Market, by Component
1.4.3 North America Digital Process Automation Market, by Business Function
1.4.4 North America Digital Process Automation Market, by Organization Size
1.4.5 North America Digital Process Automation Market, by Vertical
1.4.6 North America Digital Process Automation Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2023
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2020-2024)
4.4.2 Key Strategic Move: (Partnerships, Collaborations and Agreements: 2020, Jun – 2024, Oct) Leading Players
4.5 Porter Five Forces Analysis
Chapter 5. North America Digital Process Automation Market by Deployment Mode
5.1 North America Cloud Market by Region
5.2 North America On-Premise Market by Region
Chapter 6. North America Digital Process Automation Market by Component
6.1 North America Solution Market by Region
6.2 North America Services Market by Region
6.3 North America Digital Process Automation Market by Services Type
6.3.1 North America Professional Market by Country
6.3.2 North America Managed Market by Country
Chapter 7. North America Digital Process Automation Market by Business Function
7.1 North America Supply Chain Automation Market by Country
7.2 North America Sales Process Automation Market by Country
7.3 North America Marketing Automation Market by Country
7.4 North America Claims Automation Market by Country
Chapter 8. North America Digital Process Automation Market by Organization Size
8.1 North America Large Enterprises Market by Country
8.2 North America Small & Medium Enterprises (SMEs) Market by Country
Chapter 9. North America Digital Process Automation Market by Vertical
9.1 North America BFSI (Banking, Financial Services & Insurance) Market by Country
9.2 North America Manufacturing Market by Country
9.3 North America Consumer Goods & Retail Market by Country
9.4 North America Healthcare Market by Country
9.5 North America Transportation & Logistics Market by Country
9.6 North America Telecom & IT Market by Country
9.7 North America Energy & Utilities Market by Country
9.8 North America Other Vertical Market by Country
Chapter 10. North America Digital Process Automation Market by Country
10.1 US Digital Process Automation Market
10.1.1 US Digital Process Automation Market by Deployment Mode
10.1.2 US Digital Process Automation Market by Component
10.1.2.1 US Digital Process Automation Market by Services Type
10.1.3 US Digital Process Automation Market by Business Function
10.1.4 US Digital Process Automation Market by Organization Size
10.1.5 US Digital Process Automation Market by Vertical
10.2 Canada Digital Process Automation Market
10.2.1 Canada Digital Process Automation Market by Deployment Mode
10.2.2 Canada Digital Process Automation Market by Component
10.2.2.1 Canada Digital Process Automation Market by Services Type
10.2.3 Canada Digital Process Automation Market by Business Function
10.2.4 Canada Digital Process Automation Market by Organization Size
10.2.5 Canada Digital Process Automation Market by Vertical
10.3 Mexico Digital Process Automation Market
10.3.1 Mexico Digital Process Automation Market by Deployment Mode
10.3.2 Mexico Digital Process Automation Market by Component
10.3.2.1 Mexico Digital Process Automation Market by Services Type
10.3.3 Mexico Digital Process Automation Market by Business Function
10.3.4 Mexico Digital Process Automation Market by Organization Size
10.3.5 Mexico Digital Process Automation Market by Vertical
10.4 Rest of North America Digital Process Automation Market
10.4.1 Rest of North America Digital Process Automation Market by Deployment Mode
10.4.2 Rest of North America Digital Process Automation Market by Component
10.4.2.1 Rest of North America Digital Process Automation Market by Services Type
10.4.3 Rest of North America Digital Process Automation Market by Business Function
10.4.4 Rest of North America Digital Process Automation Market by Organization Size
10.4.5 Rest of North America Digital Process Automation Market by Vertical
Chapter 11. Company Profiles
11.1 Appian Corporation
11.1.1 Company Overview
11.1.2 Financial Analysis
11.1.3 Regional Analysis
11.1.4 Research & Development Expense
11.1.5 Recent strategies and developments:
11.1.5.1 Partnerships, Collaborations, and Agreements:
11.1.5.2 Acquisition and Mergers:
11.2 UiPath, Inc.
11.2.1 Company Overview
11.2.2 Recent strategies and developments:
11.2.2.1 Partnerships, Collaborations, and Agreements:
11.2.2.2 Product Launches and Product Expansions:
11.2.3 SWOT Analysis
11.3 Automation Anywhere, Inc.
11.3.1 Company Overview
11.3.2 SWOT Analysis
11.4 Blue Prism Group PLC (SS&C Technologies Holdings, Inc.)
11.4.1 Company Overview
11.4.2 Financial Analysis
11.4.3 Regional Analysis
11.4.4 Research & Development Expenses
11.4.5 Recent strategies and developments:
11.4.5.1 Partnerships, Collaborations, and Agreements:
11.4.6 SWOT Analysis
11.5 Microsoft Corporation
11.5.1 Company Overview
11.5.2 Financial Analysis
11.5.3 Segmental and Regional Analysis
11.5.4 Research & Development Expenses
11.5.5 Recent strategies and developments:
11.5.5.1 Partnerships, Collaborations, and Agreements:
11.5.5.2 Acquisition and Mergers:
11.5.6 SWOT Analysis
11.6 IBM Corporation
11.6.1 Company Overview
11.6.2 Financial Analysis
11.6.3 Regional & Segmental Analysis
11.6.4 Research & Development Expenses
11.6.5 Recent strategies and developments:
11.6.5.1 Acquisition and Mergers:
11.6.6 SWOT Analysis
11.7 Oracle Corporation
11.7.1 Company Overview
11.7.2 Financial Analysis
11.7.3 Segmental and Regional Analysis
11.7.4 Research & Development Expense
11.7.5 Recent strategies and developments:
11.7.5.1 Acquisition and Mergers:
11.7.6 SWOT Analysis
11.8 Pegasystems Inc.
11.8.1 Company Overview
11.8.2 Financial Analysis
11.8.3 Regional Analysis
11.8.4 Research & Development Expenses
11.8.5 Recent strategies and developments:
11.8.5.1 Product Launches and Product Expansions:
11.8.5.2 Acquisition and Mergers:
11.8.6 SWOT Analysis
11.9 NICE Ltd.
11.9.1 Company Overview
11.9.2 Financial Analysis
11.9.3 Segmental and Regional Analysis
11.9.4 Research & Development Expenses
11.9.5 SWOT Analysis
11.10. Open Text Corporation
11.10.1 Company Overview
11.10.2 Financial Analysis
11.10.3 Regional Analysis
11.10.4 Research & Development Expenses
11.10.5 SWOT Analysis

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