North America Digital BSS Market Size, Share & Industry Trends Analysis Report By Offering, By Vertical (BFSI, Healthcare, IT & Telecom, Retail & Ecommerce, Energy & Utilities, Manufacturing, Media & Entertainment), By Country and Growth Forecast, 2023 -

North America Digital BSS Market Size, Share & Industry Trends Analysis Report By Offering, By Vertical (BFSI, Healthcare, IT & Telecom, Retail & Ecommerce, Energy & Utilities, Manufacturing, Media & Entertainment), By Country and Growth Forecast, 2023 - 2030


The North America Digital BSS Market would witness market growth of 15.8% CAGR during the forecast period (2023-2030).

The Digital BSS portfolio is a platform focused on the customer and designed for innovation and revenue growth. Digital BSS offers convergent, adaptable technologies for business automation and brand building in a virtualized network environment. With cutting-edge 5G use cases, it also offers 5G potential. Utilizing cloud services, businesses are focusing on digital transformation and client interaction. Market participants should incorporate emerging technology to enhance the client experience.

The growth of 5G technology will also be crucial in propelling the market. Since real-time charging, improved billing, and rapid service provisioning are required for a broad spectrum of connected devices and applications, implementing 5G technology is predicted to increase the demand for sophisticated BSS capabilities. The need for digital BSS solutions & services will increase as long as businesses keep making investments in 5G and high-speed internet.

Businesses in various industries are going through digital transformation to modernize operations, enhance customer satisfaction, and maintain competitiveness. Digital BSS solutions are crucial in the digital age because they enable firms to modernize their revenue assurance, client management, and invoicing processes. Positive development possibilities for the market would result from increased public-private investments in the telecom industry. In order to effectively manage invoicing, customer relationship management, and service delivery, the telecommunications industry is a significant consumer of digital BSS systems. This use is fuelled by the rising demand for data & mobile services.

The region is also seeing growth in customer relationship management. This is caused by the growing digitalization of businesses across all industry sectors, the adoption of cloud computing, and various service delivery models. The United States also has one of the greatest technological adoption rates in the world. The country has a reputation for producing ground-breaking companies. This high share is mostly attributable to the market's uptake of cutting-edge technologies and the rise in demand from the telecom sector. All of these factors are anticipated to aid in expanding the market throughout the forecasted timeframe.

The US market dominated the North America Digital BSS Market by Country in 2022 and would continue to be a dominant market till 2030; thereby, achieving a market value of $4,111.3 million by 2030. The Canada market is experiencing a CAGR of 18.4% during (2023 - 2030). Additionally, The Mexico market would exhibit a CAGR of 17.4% during (2023 - 2030).

Based on Offering, the market is segmented into Solution (Revenue & Billing Management, Customer Management, Order Management, Product Management and Others) and Services (Managed Services and Professional Services). Based on Vertical, the market is segmented into BFSI, Healthcare, IT & Telecom, Retail & Ecommerce, Energy & Utilities, Manufacturing, Media & Entertainment and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Ericsson AB, Amdocs Limited, Huawei Technologies Co., Ltd., Capgemini SE, Nokia Corporation, ZTE Corporation, Infosys Limited, Tata Consultancy Services Ltd., Accenture PLC and IBM Corporation

Scope of the Study

Market Segments covered in the Report:

By Offering
  • Solution
  • Revenue & Billing Management
  • Customer Management
  • Order Management
  • Product Management
  • Others
  • Services
  • Managed Services
  • Professional Services
By Vertical
  • BFSI
  • Healthcare
  • IT & Telecom
  • Retail & Ecommerce
  • Energy & Utilities
  • Manufacturing
  • Media & Entertainment
  • Others
By Country
  • US
  • Canada
  • Mexico
  • Rest of North America
Companies Profiled
  • Ericsson AB
  • Amdocs Limited
  • Huawei Technologies Co., Ltd.
  • Capgemini SE
  • Nokia Corporation
  • ZTE Corporation
  • Infosys Limited
  • Tata Consultancy Services Ltd.
  • Accenture PLC
  • IBM Corporation
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Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Digital BSS Market, by Offering
1.4.2 North America Digital BSS Market, by Vertical
1.4.3 North America Digital BSS Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2022
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2019-2023)
4.4.2 Key Strategic Move: (Partnerships, Collaborations & Agreements: 2020, Mar – 2023, May) Leading Players
4.5 Porter’s Five Forces Analysis
Chapter 5. North America Digital BSS Market by Offering
5.1 North America Solution Market by Country
5.2 North America Digital BSS Market by Solution Type
5.2.1 North America Revenue & Billing Management Market by Country
5.2.2 North America Customer Management Market by Country
5.2.3 North America Order Management Market by Country
5.2.4 North America Product Management Market by Country
5.2.5 North America Others Market by Country
5.3 North America Services Market by Country
5.4 North America Digital BSS Market by Services Type
5.4.1 North America Managed Services Market by Country
5.4.2 North America Professional Services Market by Country
Chapter 6. North America Digital BSS Market by Vertical
6.1 North America BFSI Market by Country
6.2 North America Healthcare Market by Country
6.3 North America IT & Telecom Market by Country
6.4 North America Retail & Ecommerce Market by Country
6.5 North America Energy & Utilities Market by Country
6.6 North America Manufacturing Market by Country
6.7 North America Media & Entertainment Market by Country
6.8 North America Others Market by Country
Chapter 7. North America Digital BSS Market by Country
7.1 US Digital BSS Market
7.1.1 US Digital BSS Market by Offering
7.1.1.1 US Digital BSS Market by Solution Type
7.1.1.2 US Digital BSS Market by Services Type
7.1.2 US Digital BSS Market by Vertical
7.2 Canada Digital BSS Market
7.2.1 Canada Digital BSS Market by Offering
7.2.1.1 Canada Digital BSS Market by Solution Type
7.2.1.2 Canada Digital BSS Market by Services Type
7.2.2 Canada Digital BSS Market by Vertical
7.3 Mexico Digital BSS Market
7.3.1 Mexico Digital BSS Market by Offering
7.3.1.1 Mexico Digital BSS Market by Solution Type
7.3.1.2 Mexico Digital BSS Market by Services Type
7.3.2 Mexico Digital BSS Market by Vertical
7.4 Rest of North America Digital BSS Market
7.4.1 Rest of North America Digital BSS Market by Offering
7.4.1.1 Rest of North America Digital BSS Market by Services Type
7.4.1.2 Rest of North America Digital BSS Market by Solution Type
7.4.2 Rest of North America Digital BSS Market by Vertical
Chapter 8. Company Profiles
8.1 Ericsson AB
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Segmental and Regional Analysis
8.1.4 Research & Development Expense
8.1.5 Recent strategies and developments:
8.1.5.1 Partnerships, Collaborations, and Agreements:
8.1.5.2 Acquisition and Mergers:
8.1.6 SWOT Analysis
8.2 Amdocs Limited
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Regional Analysis
8.2.4 Research & Development Expense
8.2.5 Recent strategies and developments:
8.2.5.1 Partnerships, Collaborations, and Agreements:
8.2.6 SWOT Analysis
8.3 Huawei Technologies Co., Ltd. (Huawei Investment & Holding Co., Ltd.)
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Research & Development Expense
8.3.5 Recent strategies and developments:
8.3.5.1 Partnerships, Collaborations, and Agreements:
8.3.6 SWOT Analysis
8.4 Capgemini SE
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Regional Analysis
8.4.4 Recent strategies and developments:
8.4.4.1 Acquisition and Mergers:
8.4.5 SWOT Analysis
8.5 Nokia Corporation
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Segmental and Regional Analysis
8.5.4 Research & Development Expense
8.5.5 Recent strategies and developments:
8.5.5.1 Partnerships, Collaborations, and Agreements:
8.5.5.2 Product Launches and Product Expansions:
8.5.6 SWOT Analysis
8.6 ZTE Corporation
8.6.1 Company Overview
8.6.2 Financial Analysis
8.6.3 Segmental and Regional Analysis
8.6.4 Research & Development Expenses
8.6.5 Recent strategies and developments:
8.6.5.1 Partnerships, Collaborations, and Agreements:
8.6.5.2 Product Launches and Product Expansions:
8.6.6 SWOT Analysis
8.7 Infosys Limited
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Segmental and Regional Analysis
8.7.4 Research & Development Expense
8.7.5 Recent strategies and developments:
8.7.5.1 Acquisition and Mergers:
8.7.6 SWOT Analysis
8.8 Tata Consultancy Services Ltd.
8.8.1 Company Overview
8.8.2 Financial Analysis
8.8.3 Segmental and Regional Analysis
8.8.4 Research & Development Expenses
8.8.5 Recent strategies and developments:
8.8.5.1 Partnerships, Collaborations, and Agreements:
8.8.6 SWOT Analysis
8.9 Accenture PLC
8.9.1 Company Overview
8.9.2 Financial Analysis
8.9.3 Segmental and Regional Analysis
8.9.4 Research & Development Expenses
8.9.5 Recent strategies and developments:
8.9.5.1 Acquisition and Mergers:
8.9.6 SWOT Analysis
8.10. IBM Corporation
8.10.1 Company Overview
8.10.2 Financial Analysis
8.10.3 Regional & Segmental Analysis
8.10.4 Research & Development Expenses
8.10.5 Recent strategies and developments:
8.10.5.1 Product Launches and Product Expansions:
8.10.5.2 Acquisition and Mergers:
8.10.6 SWOT Analysis

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