North America Clinical Communication and Collaboration Market Size, Share & Trends Analysis Report By Deployment Model (On-premise, and Cloud-based), By Component, By Platform, By Application, By End User, By Country and Growth Forecast, 2024 - 2031

North America Clinical Communication and Collaboration Market Size, Share & Trends Analysis Report By Deployment Model (On-premise, and Cloud-based), By Component, By Platform, By Application, By End User, By Country and Growth Forecast, 2024 - 2031


The North America Clinical Communication and Collaboration Market would witness market growth of 12.4% CAGR during the forecast period (2024-2031).

The US market dominated the North America Others Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $139 million by 2031. The Canada market is experiencing a CAGR of 15% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 14.3% during (2024 - 2031).

Some CC&C solutions offer voice communication features, including VoIP calling and push-to-talk functionality, which enable instant communication among care teams. CC&C solutions facilitate better coordination among care team members, including doctors, nurses, specialists, and other healthcare professionals.

Moreover, by providing a secure and efficient communication platform, CC&C solutions help reduce the risk of medical errors caused by miscommunication or delays in information transfer. Healthcare providers can quickly access patient information, including medical records, test results, and treatment plans, ensuring they have the information they need to make informed decisions.

All Canadian citizens and permanent residents are guaranteed access to medically necessary hospital and physician services under Medicare, the publicly funded universal healthcare system in Canada. The adoption of digital health technologies, including EMRs, telemedicine, and health information exchanges, is creating a need for CC&C solutions that integrate with these systems and support seamless communication and collaboration among healthcare providers in Canada.

Based on Deployment Model, the market is segmented into On-premise, and Cloud-based. Based on Component, the market is segmented into Software (Clinical Alerting & Notification, Physician & Nurse Scheduling Systems, Collaborative Care Platform, and Telehealth Platform), Hardware (Wearable Communication Devices, Voice-Over IP (VoIP) Handsets, Dedicated Smartphones & Tablets, Nurse Call Systems, Workstation on Wheels (WOWs), Badges, Interactive Whiteboards, Dedicated Desktop Computers, and Two-Way Radios), and Services (Implementation & Integration, Consulting & Training, and Support & Maintenance). Based on Platform, the market is segmented into Collaboration Platforms, Messaging Platforms, Voice Communication Platforms, and Others. Based on Application, the market is segmented into Physician Communication, Lab & Radiology Communication, Nurse Communication, and Patient Communication & Emergency Alerts. Based on End User, the market is segmented into Hospitals & Clinics, Ambulatory Surgical Centers, Nursing Centers, Long-Term Care Facilities, and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

List of Key Companies Profiled
  • Oracle Corporation
  • Avaya, Inc. (Avaya Holdings Corp.)
  • Cisco Systems, Inc.
  • Hill-Rom Holdings, Inc. (Welch Allyn) (Baxter International, Inc.)
  • Intel Corporation
  • Microsoft Corporation
  • Spok, Inc. (Spok Holdings, Inc.)
  • Vocera Communications, Inc. (Stryker Corporation)
  • Plantronics, Inc. (Polycom, Inc.)
  • NEC Corporation
North America Clinical Communication and Collaboration Market Report Segmentation

By Deployment Model
  • On-premise
  • Cloud-based
By Component
  • Software
  • Clinical Alerting & Notification
  • Physician & Nurse Scheduling Systems
  • Collaborative Care Platform
  • Telehealth Platform
  • Hardware
  • Wearable Communication Devices
  • Voice-Over IP (VoIP) Handsets
  • Dedicated Smartphones & Tablets
  • Nurse Call Systems
  • Workstation on Wheels (WOWs)
  • Badges
  • Interactive Whiteboards
  • Dedicated Desktop Computers
  • Two-Way Radios
  • Services
  • Implementation & Integration
  • Consulting & Training
  • Support & Maintenance
By Platform
  • Collaboration Platforms
  • Messaging Platforms
  • Voice Communication Platforms
  • Others
By Application
  • Physician Communication
  • Lab & Radiology Communication
  • Nurse Communication
  • Patient Communication & Emergency Alerts
By End User
  • Hospitals & Clinics
  • Ambulatory Surgical Centers
  • Nursing Centers
  • Long-Term Care Facilities
  • Others
By Country
  • US
  • Canada
  • Mexico
  • Rest of North America


Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Clinical Communication and Collaboration Market, by Deployment Model
1.4.2 North America Clinical Communication and Collaboration Market, by Component
1.4.3 North America Clinical Communication and Collaboration Market, by Platform
1.4.4 North America Clinical Communication and Collaboration Market, by Application
1.4.5 North America Clinical Communication and Collaboration Market, by End User
1.4.6 North America Clinical Communication and Collaboration Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis – Global
4.1 Market Share Analysis, 2023
4.2 Strategies Deployed in Clinical Communication and Collaboration Market
4.3 Porter Five Forces Analysis
Chapter 5. North America Clinical Communication and Collaboration Market by Deployment Model
5.1 North America On-premise Market by Region
5.2 North America Cloud-based Market by Region
Chapter 6. North America Clinical Communication and Collaboration Market by Component
6.1 North America Software Market by Country
6.2 North America Clinical Communication and Collaboration Market by Software Type
6.2.1 North America Clinical Alerting & Notification Market by Country
6.2.2 North America Physician & Nurse Scheduling Systems Market by Country
6.2.3 North America Collaborative Care Platform Market by Country
6.2.4 North America Telehealth Platform Market by Country
6.3 North America Hardware Market by Country
6.4 North America Clinical Communication and Collaboration Market by Hardware Type
6.4.1 North America Wearable Communication Devices Market by Country
6.4.2 North America Voice-Over IP (VoIP) Handsets Market by Country
6.4.3 North America Dedicated Smartphones & Tablets Market by Country
6.4.4 North America Nurse Call Systems Market by Country
6.4.5 North America Workstation on Wheels (WOWs) Market by Country
6.4.6 North America Badges Market by Country
6.4.7 North America Interactive Whiteboards Market by Country
6.4.8 North America Dedicated Desktop Computers Market by Country
6.4.9 North America Two-Way Radios Market by Country
6.5 North America Services Market by Country
6.6 North America Clinical Communication and Collaboration Market by Services Type
6.6.1 North America Implementation & Integration Market by Country
6.6.2 North America Consulting & Training Market by Country
6.6.3 North America Support & Maintenance Market by Country
Chapter 7. North America Clinical Communication and Collaboration Market by Platform
7.1 North America Collaboration Platforms Market by Country
7.2 North America Messaging Platforms Market by Country
7.3 North America Voice Communication Platforms Market by Country
7.4 North America Others Market by Country
Chapter 8. North America Clinical Communication and Collaboration Market by Application
8.1 North America Physician Communication Market by Country
8.2 North America Lab & Radiology Communication Market by Country
8.3 North America Nurse Communication Market by Country
8.4 North America Patient Communication & Emergency Alerts Market by Country
Chapter 9. North America Clinical Communication and Collaboration Market by End User
9.1 North America Hospitals & Clinics Market by Country
9.2 North America Ambulatory Surgical Centers Market by Country
9.3 North America Nursing Centers Market by Country
9.4 North America Long-Term Care Facilities Market by Country
9.5 North America Others Market by Country
Chapter 10. North America Clinical Communication and Collaboration Market by Country
10.1 US Clinical Communication and Collaboration Market
10.1.1 US Clinical Communication and Collaboration Market by Deployment Model
10.1.2 US Clinical Communication and Collaboration Market by Component
10.1.2.1 US Clinical Communication and Collaboration Market by Software Type
10.1.2.2 US Clinical Communication and Collaboration Market by Hardware Type
10.1.2.3 US Clinical Communication and Collaboration Market by Services Type
10.1.3 US Clinical Communication and Collaboration Market by Platform
10.1.4 US Clinical Communication and Collaboration Market by Application
10.1.5 US Clinical Communication and Collaboration Market by End User
10.2 Canada Clinical Communication and Collaboration Market
10.2.1 Canada Clinical Communication and Collaboration Market by Deployment Model
10.2.2 Canada Clinical Communication and Collaboration Market by Component
10.2.2.1 Canada Clinical Communication and Collaboration Market by Software Type
10.2.2.2 Canada Clinical Communication and Collaboration Market by Hardware Type
10.2.2.3 Canada Clinical Communication and Collaboration Market by Services Type
10.2.3 Canada Clinical Communication and Collaboration Market by Platform
10.2.4 Canada Clinical Communication and Collaboration Market by Application
10.2.5 Canada Clinical Communication and Collaboration Market by End User
10.3 Mexico Clinical Communication and Collaboration Market
10.3.1 Mexico Clinical Communication and Collaboration Market by Deployment Model
10.3.2 Mexico Clinical Communication and Collaboration Market by Component
10.3.2.1 Mexico Clinical Communication and Collaboration Market by Software Type
10.3.2.2 Mexico Clinical Communication and Collaboration Market by Hardware Type
10.3.2.3 Mexico Clinical Communication and Collaboration Market by Services Type
10.3.3 Mexico Clinical Communication and Collaboration Market by Platform
10.3.4 Mexico Clinical Communication and Collaboration Market by Application
10.3.5 Mexico Clinical Communication and Collaboration Market by End User
10.4 Rest of North America Clinical Communication and Collaboration Market
10.4.1 Rest of North America Clinical Communication and Collaboration Market by Deployment Model
10.4.2 Rest of North America Clinical Communication and Collaboration Market by Component
10.4.2.1 Rest of North America Clinical Communication and Collaboration Market by Software Type
10.4.2.2 Rest of North America Clinical Communication and Collaboration Market by Hardware Type
10.4.2.3 Rest of North America Clinical Communication and Collaboration Market by Services Type
10.4.3 Rest of North America Clinical Communication and Collaboration Market by Platform
10.4.4 Rest of North America Clinical Communication and Collaboration Market by Application
10.4.5 Rest of North America Clinical Communication and Collaboration Market by End User
Chapter 11. Company Profiles
11.1 Oracle Corporation
11.1.1 Company Overview
11.1.2 Financial Analysis
11.1.3 Segmental and Regional Analysis
11.1.4 Research & Development Expense
11.1.5 Recent strategies and developments:
11.1.5.1 Partnerships, Collaborations, and Agreements:
11.1.6 SWOT Analysis
11.2 Avaya, Inc. (Avaya Holdings Corp.)
11.2.1 Company Overview
11.2.2 Financial Analysis
11.2.3 Segmental and Regional Analysis
11.2.4 Research & Development Expenses
11.2.5 Recent strategies and developments:
11.2.5.1 Partnerships, Collaborations, and Agreements:
11.2.6 SWOT Analysis
11.3 Cisco Systems, Inc.
11.3.1 Company Overview
11.3.2 Financial Analysis
11.3.3 Regional Analysis
11.3.4 Research & Development Expense
11.3.5 SWOT Analysis
11.4 Hill-Rom Holdings, Inc. (Welch Allyn) (Baxter International, Inc.)
11.4.1 Company Overview
11.4.2 Financial Analysis
11.4.3 Segmental Analysis
11.4.4 Research & Development Expense
11.4.5 Recent strategies and developments:
11.4.5.1 Acquisition and Mergers:
11.4.6 SWOT Analysis
11.5 Intel Corporation
11.5.1 Company Overview
11.5.2 Financial Analysis
11.5.3 Segmental and Regional Analysis
11.5.4 Research & Development Expenses
11.5.5 SWOT Analysis
11.6 Microsoft Corporation
11.6.1 Company Overview
11.6.2 Financial Analysis
11.6.3 Segmental and Regional Analysis
11.6.4 Research & Development Expenses
11.6.5 Recent strategies and developments:
11.6.5.1 Partnerships, Collaborations, and Agreements:
11.6.5.2 Acquisition and Mergers:
11.6.6 SWOT Analysis
11.7 Spok, Inc. (Spok Holdings, Inc.)
11.7.1 Company Overview
11.7.2 Financial Analysis
11.7.3 Regional Analysis
11.7.4 Research & Development Expenses
11.7.5 SWOT Analysis
11.8 Vocera Communications, Inc. (Stryker Corporation)
11.8.1 Company Overview
11.8.2 Financial Analysis
11.8.3 Segmental and Regional Analysis
11.8.4 Research & Development Expense
11.8.5 Recent strategies and developments:
11.8.5.1 Product Launches and Product Expansions:
11.8.6 SWOT Analysis
11.9 Plantronics, Inc. (Polycom, Inc.)
11.9.1 Company Overview
11.9.2 SWOT Analysis
11.10. NEC Corporation
11.10.1 Company Overview
11.10.2 Financial Analysis
11.10.3 Segmental and Regional Analysis
11.10.4 Research & Development Expenses
11.10.5 SWOT Analysis

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