North America Claims Management Market Size, Share & Trends Analysis Report By Enterprise Type, By Deployment Mode (Cloud, and On-premise), By Technology, By End-user, By Type, By Country and Growth Forecast, 2024 - 2031

North America Claims Management Market Size, Share & Trends Analysis Report By Enterprise Type, By Deployment Mode (Cloud, and On-premise), By Technology, By End-user, By Type, By Country and Growth Forecast, 2024 - 2031

The North America Claims Management Market would witness market growth of 12.4% CAGR during the forecast period (2024-2031).

The US market dominated the North America Claims Management Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $3,240.6 million by 2031. The Canada market is experiencing a CAGR of 13.8% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 13.5% during (2024 - 2031).

The claims management market is pivotal in the insurance and healthcare industries, serving as the backbone for efficiently handling claims across various domains, including health, property, life, and specialized insurance products. The importance of robust claims management systems cannot be overstated in an environment characterized by increasing customer expectations, regulatory pressures, and rising claims volumes.

Additionally, these systems streamline the claims process, improve accuracy, and enhance customer satisfaction, making them indispensable for insurers, healthcare providers, and other stakeholders. The market has experienced substantial development in recent years, driven by technological advancements, increased insurance penetration, and the necessity for operational efficiency in claims management.

The claims management market in North America is marked by a combination of technological leadership, diverse insurance offerings, and a proactive approach to innovation. In the United States, the demand for claims management solutions is fueled by the integration of cutting-edge technologies to address the high volume and complexity of claims. The U.S. insurance sector, one of the largest, is characterized by diverse claim types, including property, health, life, and cyber insurance. The increasing prevalence of fraudulent claims, costing billions annually, has prompted insurers to adopt AI and ML-powered systems to enhance fraud detection and prevention.

Based on Enterprise Type, the market is segmented into Large Enterprises, and Small & Medium Enterprises (SMEs). Based on Deployment Mode, the market is segmented into Cloud, and On-premise. Based on Technology, the market is segmented into Internet of Things (IoT), Blockchain, Robotic Process Automation (RPA), and AI & ML & Other Technologies. Based on End-user, the market is segmented into Insurance Companies, Healthcare Providers, Third-party Administrators (TPAs), Government Agencies, and Other End-users. Based on Type, the market is segmented into Life Insurance Claims, Property & Casualty Insurance Claims, Health Insurance Claims, Worker’s Compensation Claims, Disability Insurance Claims, and Other Types. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

List of Key Companies Profiled

• Salesforce, Inc.
• Conduent, Inc.
• Aclaimant, Inc.
• UnitedHealth Group, Inc. (Optum, Inc.)
• Accenture PLC
• IBM Corporation
• PLEXIS Healthcare Systems, Inc.
• Oracle Corporation
• McKesson Corporation
• DXC Technology Company

North America Claims Management Market Report Segmentation

By Enterprise Type

• Large Enterprises
• Small & Medium Enterprises (SMEs)

By Deployment Mode

• Cloud
• On-premise

By Technology

• Internet of Things (IoT)
• Blockchain
• Robotic Process Automation (RPA)
• AI & ML & Other Technologies

By End-user

• Insurance Companies
• Healthcare Providers
• Third-party Administrators (TPAs)
• Government Agencies
• Other End-users

By Type

• Life Insurance Claims
• Property & Casualty Insurance Claims
• Health Insurance Claims
• Worker’s Compensation Claims
• Disability Insurance Claims
• Other Types

By Country

• US
• Canada
• Mexico
• Rest of North America