North America Automation-as-a-Service Market Size, Share & Trends Analysis Report By offering (Solution, and Services) By Type (Rule-based, and Knowledge-based) By Organization Size, By Business Function, By Vertical, By Country and Growth Forecast, 2024

North America Automation-as-a-Service Market Size, Share & Trends Analysis Report By offering (Solution, and Services) By Type (Rule-based, and Knowledge-based) By Organization Size, By Business Function, By Vertical, By Country and Growth Forecast, 2024 - 2031


The North America Automation-as-a-Service Market would witness market growth of 24.1% CAGR during the forecast period (2024-2031).

The US market dominated the North America Automation-as-a-Service Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $10,838.9 million by 2031. The Canada market is experiencing a CAGR of 26.9% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 25.8% during (2024 - 2031).

Many AaaS platforms offer seamless integration with existing business systems and applications, allowing organizations to leverage automation without disrupting existing workflows or processes. AaaS platforms enable businesses to automate repetitive and manual tasks across various departments, such as finance, HR, marketing, and customer service.

Additionally, it includes data entry, invoice processing, employee onboarding, email marketing, and ticket routing. AaaS solutions can automate routine IT operations tasks such as server provisioning, software deployment, patch management, backup and recovery, and monitoring and alerting.

The healthcare industry in Mexico is undergoing a digital transformation to improve patient care, enhance operational efficiency, and optimize resource allocation. Mexico’s growing population and aging demographic drive an increased demand for healthcare services. Patient experience has become a key priority for healthcare providers in Mexico as they seek to improve patient satisfaction levels and loyalty.

Based on Offering, the market is segmented into Solution, and Services. Based on Type, the market is segmented into Rule-based, and Knowledge-based. Based on Organization Size, the market is segmented into Large Enterprises, and Small & Medium Enterprises. Based on Business Function, the market is segmented into Information Technology, Sales & Marketing, Operations, Finance, and Others. Based on Vertical, the market is segmented into BFSI, Government, Energy & Utilities, Healthcare & Lifesciences, Transportation & Logistics, Manufacturing, Retail & eCommerce, Telecom & IT, and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

List of Key Companies Profiled
  • Automation Anywhere, Inc.
  • Blue Prism Group PLC (SS&C Technologies Holdings, Inc.)
  • HCL Technologies Ltd. (HCL Enterprises)
  • Hewlett Packard enterprise Company
  • IBM Corporation
  • NICE Ltd.
  • Microsoft Corporation
  • Pegasystems Inc.
  • UiPath, Inc.
  • Kofax, Inc. (Thoma Bravo LLC)
North America Automation-as-a-Service Market Report Segmentation

By Offering
  • Solution
  • Services
By Type
  • Rule-based
  • Knowledge-based
By Organization Size
  • Large Enterprises
  • Small & Medium Enterprises
By Business Function
  • Information Technology
  • Sales & Marketing
  • Operations
  • Finance
  • Others
By Vertical
  • BFSI
  • Government
  • Energy & Utilities
  • Healthcare & Lifesciences
  • Transportation & Logistics
  • Manufacturing
  • Retail & eCommerce
  • Telecom & IT
  • Others
By Country
  • US
  • Canada
  • Mexico
  • Rest of North America


Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Automation-as-a-Service Market, by Offering
1.4.2 North America Automation-as-a-Service Market, by Type
1.4.3 North America Automation-as-a-Service Market, by Organization Size
1.4.4 North America Automation-as-a-Service Market, by Business Function
1.4.5 North America Automation-as-a-Service Market, by Vertical
1.4.6 North America Automation-as-a-Service Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2023
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2019-2023)
4.4.2 Key Strategic Move: (Partnership and Collaboration: 2019, Mar – 2024, Jan) Leading Players
4.5 Porter’s Five Forces Analysis
Chapter 5. North America Automation-as-a-Service Market by Offering
5.1 North America Solution Market by Region
5.2 North America Services Market by Region
Chapter 6. North America Automation-as-a-Service Market by Type
6.1 North America Rule-based Market by Country
6.2 North America Knowledge-based Market by Country
Chapter 7. North America Automation-as-a-Service Market by Organization Size
7.1 North America Large Enterprises Market by Country
7.2 North America Small & Medium Enterprises Market by Country
Chapter 8. North America Automation-as-a-Service Market by Business Function
8.1 North America Information Technology Market by Country
8.2 North America Sales & Marketing Market by Country
8.3 North America Operations Market by Country
8.4 North America Finance Market by Country
8.5 North America Others Market by Country
Chapter 9. North America Automation-as-a-Service Market by Vertical
9.1 North America BFSI Market by Country
9.2 North America Government Market by Country
9.3 North America Energy & Utilities Market by Country
9.4 North America Healthcare & Lifesciences Market by Country
9.5 North America Transportation & Logistics Market by Country
9.6 North America Manufacturing Market by Country
9.7 North America Retail & eCommerce Market by Country
9.8 North America Telecom & IT Market by Country
9.9 North America Others Market by Country
Chapter 10. North America Automation-as-a-Service Market by Country
10.1 US Automation-as-a-Service Market
10.1.1 US Automation-as-a-Service Market by Offering
10.1.2 US Automation-as-a-Service Market by Type
10.1.3 US Automation-as-a-Service Market by Organization Size
10.1.4 US Automation-as-a-Service Market by Business Function
10.1.5 US Automation-as-a-Service Market by Vertical
10.2 Canada Automation-as-a-Service Market
10.2.1 Canada Automation-as-a-Service Market by Offering
10.2.2 Canada Automation-as-a-Service Market by Type
10.2.3 Canada Automation-as-a-Service Market by Organization Size
10.2.4 Canada Automation-as-a-Service Market by Business Function
10.2.5 Canada Automation-as-a-Service Market by Vertical
10.3 Mexico Automation-as-a-Service Market
10.3.1 Mexico Automation-as-a-Service Market by Offering
10.3.2 Mexico Automation-as-a-Service Market by Type
10.3.3 Mexico Automation-as-a-Service Market by Organization Size
10.3.4 Mexico Automation-as-a-Service Market by Business Function
10.3.5 Mexico Automation-as-a-Service Market by Vertical
10.4 Rest of North America Automation-as-a-Service Market
10.4.1 Rest of North America Automation-as-a-Service Market by Offering
10.4.2 Rest of North America Automation-as-a-Service Market by Type
10.4.3 Rest of North America Automation-as-a-Service Market by Organization Size
10.4.4 Rest of North America Automation-as-a-Service Market by Business Function
10.4.5 Rest of North America Automation-as-a-Service Market by Vertical
Chapter 11. Company Profiles
11.1 Automation Anywhere, Inc.
11.1.1 Company Overview
11.1.2 Recent strategies and developments:
11.1.2.1 Partnerships, Collaborations, and Agreements:
11.1.2.2 Product Launches and Product Expansions:
11.1.2.3 Acquisition and Mergers:
11.1.3 SWOT Analysis
11.2 Blue Prism Group PLC (SS&C Technologies Holdings, Inc.)
11.2.1 Company Overview
11.2.2 Financial Analysis
11.2.3 Regional Analysis
11.2.4 Research & Development Expenses
11.2.5 Recent strategies and developments:
11.2.5.1 Partnerships, Collaborations, and Agreements:
11.2.6 SWOT Analysis
11.3 HCL Technologies Ltd. (HCL Enterprises)
11.3.1 Company Overview
11.3.2 Financial Analysis
11.3.3 Segmental and Regional Analysis
11.3.4 Research & Development Expenses
11.3.5 Recent strategies and developments:
11.3.5.1 Partnerships, Collaborations, and Agreements:
11.3.5.2 Acquisition and Mergers:
11.3.6 SWOT Analysis
11.4 Hewlett Packard Enterprise Company
11.4.1 Company Overview
11.4.2 Financial Analysis
11.4.3 Segmental and Regional Analysis
11.4.4 Research & Development Expense
11.4.5 Recent strategies and developments:
11.4.5.1 Partnerships, Collaborations, and Agreements:
11.4.5.2 Acquisition and Mergers:
11.4.6 SWOT Analysis
11.5 IBM Corporation
11.5.1 Company Overview
11.5.2 Financial Analysis
11.5.3 Regional & Segmental Analysis
11.5.4 Research & Development Expenses
11.5.5 Recent strategies and developments:
11.5.5.1 Partnerships, Collaborations, and Agreements:
11.5.5.2 Acquisition and Mergers:
11.5.6 SWOT Analysis
11.6 NICE Ltd.
11.6.1 Company Overview
11.6.2 Financial Analysis
11.6.3 Segmental and Regional Analysis
11.6.4 Research & Development Expenses
11.6.5 Recent strategies and developments:
11.6.5.1 Acquisition and Mergers:
11.6.6 SWOT Analysis
11.7 Microsoft Corporation
11.7.1 Company Overview
11.7.2 Financial Analysis
11.7.3 Segmental and Regional Analysis
11.7.4 Research & Development Expenses
11.7.5 Recent strategies and developments:
11.7.5.1 Partnerships, Collaborations, and Agreements:
11.7.6 SWOT Analysis
11.8 Pegasystems Inc.
11.8.1 Company Overview
11.8.2 Financial Analysis
11.8.3 Regional Analysis
11.8.4 Research & Development Expenses
11.8.5 SWOT Analysis
11.9 UiPath, Inc.
11.9.1 Company Overview
11.9.2 Recent strategies and developments:
11.9.2.1 Partnerships, Collaborations, and Agreements:
11.9.3 SWOT Analysis
11.10. Kofax, Inc. (Thoma Bravo LLC)
11.10.1 Company Overview
11.10.2 SWOT Analysis

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