Global Digital Transformation in BFSI Market Size, Share & Industry Trends Analysis Report By End User, By Enterprise Size (Large Enterprises, and Small & Medium Enterprises), By Deployment Type, By Technology, By Regional Outlook and Forecast, 2023 - 20

Global Digital Transformation in BFSI Market Size, Share & Industry Trends Analysis Report By End User, By Enterprise Size (Large Enterprises, and Small & Medium Enterprises), By Deployment Type, By Technology, By Regional Outlook and Forecast, 2023 - 2030

The Global Digital Transformation in BFSI Market size is expected to reach $215 billion by 2030, rising at a market growth of 15.8% CAGR during the forecast period.

Bitcoin, Dash, Ripple, and many more digital currencies are being developed using blockchain technology. Cross-border payments might then be made in real-time and be less expensive. Hence, the blockchain segment generated $5,665.6 million revenue in the market in 2022. Numerous nations, including Australia, Canada, Japan, and the United States, use bitcoins for payment. For instance, businesses like the DISH Network, Microsoft Store, Overstock.com, and Subway accept Bitcoin payments in the United States.

The major strategies followed by the market participants are Partnerships, Collaborations & Agreements as the key developmental strategy to keep pace with the changing demands of end users. For instance, In July, 2023, Cognizant Technology Solutions Corporation teamed up with Max Life Insurance Co. Ltd. to expedite Max Life's digital transformation initiatives. Additionally, In June 22023, Fujitsu Limited teamed up with Mizuho Financial Group, Inc. Through this collaboration, both companies-initiated verification trials leveraging Fujitsu's generative AI technology to streamline system development and maintenance operations for Mizuho.

Based on the Analysis presented in the KBV Cardinal matrix; Google LLC and Microsoft Corporation are the forerunners in the Market. In July, 2022, Google LLC entered into a partnership with Arvest Bank following which Arvest Bank would transfer its data centers to Google Cloud as part of a comprehensive digital transformation strategy, while also harnessing Google's AI and machine learning tools to enhance customer service. Companies such as Accenture PLC, IBM Corporation, and SAP SE are some of the key innovators in the market.

Market Growth Factors

Growing Acceptance of Advanced Technologies

Since the advent of disruptive technology, the banking and fintech industries have significantly transformed. Additionally, the growing use of AI and ML in banking and fintech institutions creates a profitable potential for the BFSI business to transform digitally. Additionally, many banks and financial institutions use banking solutions powered by artificial intelligence to offer customers faster and more effective customer care. The BFSI sector is projected to experience considerable prospects for digital transformation as more advanced technologies are integrated in the coming years.

Surge In Personalized IT Solutions for Basic Banking Needs

An essential aspect of the digital transformation in the BFSI sector is the development of IT solutions specific to banks' changing and unique needs. The demands of customers and enterprises are constantly evolving, and traditional banking solutions cannot keep up. Banks are increasingly resorting to bespoke IT solutions to satisfy their unique objectives and provide a customized user experience and specialized functionality. These are a few of the key elements that are propelling the market.

Market Restraining Factors

Issues With Legacy Systems and Infrastructure

Legacy systems and infrastructure, often characterized by outdated technology and rigid architectures, have proven to be formidable roadblocks in pursuing a more agile and customer-centric digital future. One of the primary ways legacy systems hinder digital transformation is through their limited agility and adaptability. These systems were designed to fulfill specific functions in an era when digital banking and insurance were in their infancy. As a result, they lack the flexibility to swiftly respond to rapidly changing market dynamics, emerging technologies, and shifting customer preferences. This inherent inflexibility inhibits the BFSI sector's ability to innovate and hampers its capacity to promptly introduce new digital services and products.

Component Outlook

By component, the market is segmented into solution and services. In 2022, the solution segment held the highest revenue share in the market. Digital solutions enable faster and real-time financial transactions, reducing processing times and enhancing liquidity management. These solutions also help BFSI organizations comply with regulatory requirements, ensuring data protection and privacy. Digital transformation solutions enable the integration of data from various sources, providing a comprehensive view of customer profiles and financial activities.

End-User Outlook

Based on end user, the market is categorized into banks, insurance companies, and others. The insurance companies segment projected a prominent revenue share in the market in 2022. Insurance companies actively embrace digital technologies and innovation to transform various aspects of the BFSI sector. Insurance companies are exploring blockchain for fraud prevention by creating transparent and immutable records of policies, claims, and transactions. Also, insurance companies are offering digital self-service portals that allow policyholders to access their policies, pay premiums, make claims, and update their information conveniently.

Enterprise Size Outlook

Based on enterprise size, the market is classified into large enterprises and small & medium-sized enterprises. In 2022, the large enterprises segment dominated the largest revenue share in the market. Digital adoption can lead to cost savings for large enterprises. It allows for the automation of routine processes, reduces the need for physical branches, and streamlines back-office operations. Staying competitive in the BFSI sector requires embracing digital innovations. Large enterprises understand that digital banking platforms, advanced analytics, and AI-powered customer service can give them an edge in attracting and retaining customers.

Deployment Type Outlook

On the basis of deployment type, the market is fragmented into on-premise and cloud. The cloud segment covered a considerable revenue share in the market in 2022. Cloud services can be rapidly provisioned and deployed, reducing the time it takes to market new digital services and applications. This ability is particularly important in the fast-paced BFSI sector. Cloud-based deployment eliminates the need for significant upfront capital expenditures on hardware and infrastructure, allowing organizations to operate on a pay-as-you-go model, leading to cost savings over time.

Technology Outlook

By technology, the market is divided into artificial intelligence, cloud computing, blockchain, big data & business analytics, cybersecurity, and others. The big data and business analytics segment procured the maximum revenue share in the market in 2022. The term "big data" in the context of the financial services industry (BFSI) refers to enormous, voluminous data sets that are heterogeneous and produced timely in the financial services via various activities like ATM transactions, cash transactions, online fund transfers, account openings, risk assessments, payment clearance, and other activities.

Region Outlook

Region-wise, the market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The Asia Pacific region garnered a substantial revenue share in the market in 2022. Modern FinTech systems are quickly ingraining themselves into society, from fast-growing new countries like China and India to mature markets like Australia and Japan. People are acquiring access to an expanding variety of virtual financial services. Businesses in Asian nations implement effective and streamlined solutions to improve their customer experience and grow their client base, creating a profitable potential for market.

The market research report covers the analysis of key stakeholders of the market. Key companies profiled in the report include HID Global Corporation (Assa Abloy AB), Google LLC (Alphabet Inc.), Microsoft Corporation, SAP SE, Oracle Corporation, Alphasense, Inc., Accenture PLC, Cognizant Technology Solutions Corporation, Fujitsu Limited, and IBM Corporation.

Recent Strategies Deployed in Digital Transformation in BFSI Market

Partnerships, Collaborations, and Agreements:

Jul-2023: Cognizant Technology Solutions Corporation Teamed up with Max Life Insurance Co. Ltd. provider of a wide range of insurance and financial solutions. Through this collaboration, both companies would unite to expedite Max Life's digital transformation initiatives. Further, this innovation and technology development centre’s primary goal is to foster product innovations, elevate customer experiences, and champion operational excellence at Max Life.

Jun-2023: International Business Machines Corporation entered into a partnership with First Abu Dhabi Bank (FAB), a banking institution based in the United Arab Emirates, offering a wide range of financial services. With this partnership, International Business Machines Corporation would Assist First Abu Dhabi Bank (FAB) in transitioning additional applications to the cloud as part of the bank's ongoing digital infrastructure modernization journey. Further, this partnership would empower the bank to enhance its technology infrastructure through a hybrid multi-cloud strategy, fostering cost-efficiency, productivity gains, and innovation opportunities.

Jun-2023: International Business Machines Corporation teamed up with Mannai InfoTech, a Qatar-based IT services company specializing in information technology and business solutions. Through this collaboration, IBM's consulting and technology teams have implemented a new architecture for Qatar National Bank's digital banking platform, resulting in increased productivity and a seamless user experience, as reported by the bank.

Jun-2023: Fujitsu Limited teamed up with Mizuho Financial Group, Inc., a financial services corporation offering a wide range of banking, financial, and related services. Through this collaboration, both companies-initiated verification trials leveraging Fujitsu's generative AI technology to streamline system development and maintenance operations for Mizuho.

May-2023: SAP SE formed a partnership with Google Cloud, a provider of a comprehensive suite of cloud computing and data analytics services for businesses and organizations worldwide. Through this partnership, both companies would unveil a comprehensive open data offering designed to simplify data landscapes and unleash the power of business data. Further, this offering would empower the customers to create a comprehensive data cloud that consolidates data from their entire enterprise, utilizing the SAP® Datasphere solution in conjunction with Google's data cloud.

Oct-2022: Oracle Corporation teamed up with HSBC, a leading global bank and financial services provider. Through this collaboration, HSBC would enhance its database systems by upgrading and migrating them to Oracle Exadata Cloud@Customer, a cloud platform provided as a managed infrastructure service within HSBC's own data centers.

Jul-2022: Google LLC entered into a partnership with Arvest Bank, a regional bank in the United States, that provides a range of financial services Arvest Bank would transfer its data centers to Google Cloud as part of a comprehensive digital transformation strategy, while also harnessing Google's AI and machine learning tools to enhance customer service.

May-2022: SAP SE joined hands with Accenture, a global professional services company offering a wide range of consulting, technology, and outsourcing solutions. Through this collaboration, the new joint solution merges the RISE with SAP offering with Accenture's SOAR services, enhanced with additional features encompassing Accenture's full range of transformation services, including tailored cloud services and proprietary intelligent tools, all delivered through an integrated as-a-service approach.

Jun-2021: Oracle Corporation teamed up with Deutsche Bank, a global financial institution offering a wide array of financial services. Through this collaboration, Deutsche Bank would upgrade its current database systems and transfer the majority of its Oracle Database assets to Oracle Exadata Cloud@Customer, an on-premises alternative to the Oracle Exadata Cloud Service.

Apr-2021: Google LLC entered into a partnership with NCR Corporation, a global technology company specializing in omnichannel banking and point-of-sale solutions. Through this partnership, Google would provide NCR corporation with its Digital Banking software portfolio in the cloud and encompassing NCR Channel Services for retail banking and the NCR Authentic card and payments processing platform.

Oct-2020: Accenture PLC Joined hands with ServiceNow, a leading software platform that offers a wide range of cloud-based solutions. Through this collaboration, both companies would establish a worldwide business division focused on digital transformation initiatives. Further, The division will have a specific emphasis on assisting clients in developing self-service and remote work initiatives.

Aug-2020: Accenture PLC entered into a partnership with RBL Bank, a prominent private sector bank in India, offering a wide range of banking and financial services to customers. Through this partnership, Accenture LLC would offer managed services to aid RBL Bank in modernizing and consolidating its extensive and diverse application environment. Further, this Partnership would assist the bank in delivering advanced banking services, increasing the scalability and resilience of its systems and processes, and enhancing operational efficiency.

Jul-2020: Google LLC formed a partnership with Deutsche Bank AG, a prominent German multinational bank offering a wide range of financial services globally. Through this Partnership, Google LLC would offer its cloud computing services to Deutsche Bank AG for their strategic transformation.

Acquisition and Mergers:

Sep-2023: SAP SE completed the acquisition of LeanIX GmbH, a software company specializing in Enterprise Architecture Management (EAM) solutions. With this acquisition, SAP SE would be able to broaden its business transformation portfolio, granting customers access to a comprehensive toolkit necessary for ongoing business transformation, while also enabling AI-powered process optimization.

Sep-2023: Fujitsu Limited completed the acquisition of Innovation Consulting Services (ICS), a SAP consultancy specializing in providing innovative solutions and services. Through this acquisition, Fujitsu Limited would be able to enhance its SAP consulting and managed services capabilities in the Asia Pacific region. Further, the acquisition leverages the combined SAP experience, expertise, and professional track records of Fujitsu and ICS to boost competitiveness and reinforce SAP business capabilities in the region.

Jun-2023: International Business Machines Corporation completed the acquisition of Agyla SAS, a technology company specializing in software development and solutions. Through this acquisition, International Business Machines Corporation would enhance its cloud expertise and support for clients in France. Further, this acquisition would expand IBM's range of hybrid multicloud services and strengthen the company's hybrid cloud and AI strategy in the region.

Jan-2023: Accenture PLC completed the acquisition of SKS Group, provider of a wide range of banking and financial solutions to individual and corporate clients. Through this acquisition, Accenture PLC would be able broaden its technology, consulting, and regulatory services offerings, strengthening its capacity to support specialized banks, including national promotional banks that offer financial and developmental support to local businesses and communities.

Dec-2022: International Business Machines Corporation completed the acquisition of Octo, a technology consulting firm specializing in providing digital services and solutions. Through this acquisition, International Business Machines Corporation would be able to create a significant digital transformation partner for the federal government, making it one of the largest in this space.

Nov-2022: Cognizant Technology Solutions Corporation completed the acquisition of AustinCSI, a provider of innovative technology solutions and consulting services. With this acquisition, Cognizant Technology Solutions Corporation would be able to enhance its technological capabilities and industry-specific knowledge, strengthening its advisory services to provide clients with comprehensive digital strategies and innovative solutions.

Jun-2022: Accenture PLC completed the acquisition of Allgemeines Rechenzentrum GmbH (ARZ), a provider of secure and efficient IT solutions for the financial sector and public administration. Through this acquisition, Accenture PLC would be able to broaden Accenture's range of cloud-based banking platform-as-a-service offerings in Europe, encompassing core banking services, online banking, and regulatory services for banking clients.

May-2022: AlphaSense Inc. completed the acquisition of Sentieo, a financial research platform and document search tool used by investment professionals. Through this acquisition, AlphaSense Inc. would continue its strategic approach of expanding their product and content offerings to enhance the value offered to the customers.

Mar-2022: AP SE completed the acquisition of taulia, a fintech company specializing in supply chain finance and working capital solutions. With this acquisition, SAP SE would be able to enhance its business network and reinforce its offerings for the CFO office. Both companies would provide software services together.

Scope of the Study

Market Segments covered in the Report:

By Component

• Solution
• Services

By End User

• Banks
• Insurance Companies
• Others

By Enterprise Size

• Large Enterprises
• Small & Medium Enterprises

By Deployment Type

• On premise
• Cloud

By Technology

• Big Data & Business Analytics
• Artificial Intelligence
• Cybersecurity
• Cloud Computing
• Blockchain
• Others

By Geography

• North America
• US
• Canada
• Mexico
• Rest of North America
• Europe
• Germany
• UK
• France
• Russia
• Spain
• Italy
• Rest of Europe
• Asia Pacific
• China
• Japan
• India
• South Korea
• Singapore
• Malaysia
• Rest of Asia Pacific
• LAMEA
• Brazil
• Argentina
• UAE
• Saudi Arabia
• South Africa
• Nigeria
• Rest of LAMEA

Companies Profiled

• HID Global Corporation (Assa Abloy AB)
• Google LLC (Alphabet Inc.)
• Microsoft Corporation
• SAP SE
• Oracle Corporation
• Alphasense, Inc.
• Accenture PLC
• Cognizant Technology Solutions Corporation
• Fujitsu Limited
• IBM Corporation

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