Global AI-Driven Hyperautomation Market Size, Share & Trends Analysis Report By Component (Solutions and Services), By Enterprise Size, By Technology, By Function, By Regional Outlook and Forecast, 2024 - 2031

Global AI-Driven Hyperautomation Market Size, Share & Trends Analysis Report By Component (Solutions and Services), By Enterprise Size, By Technology, By Function, By Regional Outlook and Forecast, 2024 - 2031

The Global AI-Driven Hyperautomation Market size is expected to reach $152.5 billion by 2031, rising at a market growth of 19.7% CAGR during the forecast period.

NLP’s ability to understand, interpret, and generate human language is crucial for automating text-heavy tasks like contract review, sentiment analysis, and monitoring social media. Thus, the natural language processing (NLP) segment acquired 17% revenue share in the market in 2023. The demand for natural language processing (NLP) is driven by the growing need for automation in customer interactions, document processing, and content analysis. Businesses increasingly adopt NLP-driven technologies like chatbots, voice assistants, and automated customer support to handle large customer queries and enhance user experiences.

The major strategies followed by the market participants are Partnerships as the key developmental strategy to keep pace with the changing demands of end users. For instance, In March, 2024, NVIDIA Corporation and SAP expanded their partnership to enhance generative AI adoption across enterprise applications. By integrating NVIDIA's AI Foundry and NIM microservices, they aim to provide customers with scalable, domain-specific LLM capabilities within SAP's cloud solutions by the end of 2024. Additionally, in September, 2024, Tata Consultancy Services (TCS) has expanded its partnership with Google Cloud to launch two AI-powered cybersecurity solutions: TCS Managed Detection and Response and TCS Secure Cloud Foundation. These solutions enhance threat detection and response, bolstering cyber resilience across various industries.

Based on the Analysis presented in the KBV Cardinal matrix; Microsoft Corporation and Google LLC are the forerunners in the AI-Driven Hyperautomation. In April, 2024, Microsoft Corporation came into partnership with o9 Solutions, Inc. to enhance its Digital Brain platform by integrating Microsoft Azure OpenAI Service. This collaboration aims to boost AI-powered planning, streamline supply chain processes, and enable real-time decision-making while improving knowledge sharing across organizations for more efficient operations. Companies such as NVIDIA Corporation, Honeywell International, Inc. and Wipro Limited are some of the key innovators in AI-Driven Hyperautomation.

Market Growth Factors

The flexibility of AI-driven systems is another significant factor behind their widespread adoption. Unlike static automation tools, AI and machine learning models can be trained to handle diverse tasks across different industries, from manufacturing predictive maintenance to retail customer service automation. This adaptability allows businesses to implement hyperautomation solutions in various processes, improving operational efficiency and reducing manual intervention. Hence, the combination of maturity, adaptability, and intelligence offered by AI and machine learning technologies makes hyperautomation solutions indispensable across industries.

Industries like logistics, smart cities, and energy management benefit significantly from integrating IoT and hyperautomation. IoT sensors track shipments and vehicle performance in logistics, while hyperautomation optimizes routes and schedules in real-time. Smart cities use IoT for infrastructure management, with hyperautomation enhancing traffic control, energy usage, and waste management. In energy management, IoT sensors in smart grids enable energy distribution automation based on real-time demand. Thus, the synergy between IoT and AI-driven hyperautomation has improved the market's growth potential.

Market Restraining Factors

Businesses may be reluctant to overhaul their legacy systems because of the risks involved in such transitions. The fear of potential data loss, downtime, or operational disruptions can create resistance among decision-makers, especially in industries that rely on continuous, uninterrupted services. For sectors like healthcare, finance, or manufacturing, where system failures can have critical consequences, the risks of integrating hyperautomation with legacy systems may outweigh the potential benefits, leading organizations to adopt a more cautious approach. Thus, the challenge of integrating hyperautomation technologies with legacy systems contributes to the slow adoption of these solutions across many industries.

Technology Outlook

Based on technology, the market is divided into robotic process automation (RPA), machine learning (ML), natural language processing (NLP), AI & cognitive computing, intelligent document processing (IDP), business process management (BPM), and low-code/no-code platforms. The machine learning (ML) segment procured 21% revenue share in the market in 2023. Businesses increasingly leverage ML to improve decision-making, optimize operations, and enhance customer experiences. The rise of big data and the need for real-time insights across industries such as finance, healthcare, and retail fuel the demand for ML-driven automation solutions.

Function Outlook

On the basis of function, the market is classified into process automation, data analytics & insights, customer service automation, IT operations automation (ITOps), business process management & optimization, document processing automation, and others. The process automation segment witnessed 32% revenue share in the market in 2023. Its dominance is due to its capacity to automate repetitive, rule-based duties in a variety of business functions, including finance, HR, and customer service. Organizations can reduce operational costs, enhance efficiency, and minimize human error by automating these processes.

Component Outlook

By component, the market is bifurcated into solutions and services. The services segment witnessed 37% revenue share in the market in 2023. These services include consulting, system integration, maintenance, and support, helping organizations tailor automation strategies to their needs. With the complexity of hyperautomation solutions and the need for ongoing monitoring and optimization, businesses increasingly rely on service providers to help navigate the deployment process.

Enterprise Size Outlook

Based on enterprise size, the market is segmented into large enterprises and small & medium-sized enterprises (SMEs). The large enterprises segment acquired 61% revenue share in the market in 2023. These organizations have the financial resources, infrastructure, and operational complexities that benefit significantly from hyperautomation. Large enterprises increasingly adopt AI-driven solutions to enhance operational efficiency, streamline workflows, and reduce costs.

Regional Outlook

Region-wise, the market is analyzed across North America, Europe, Asia Pacific, and LAMEA. The North America segment witnessed 36% revenue share in the market in 2023. The region's early adoption of AI and automation technologies, advanced technological infrastructure, and the presence of numerous innovative startups and tech titans can all be attributed to this. Additionally, the strong support from government initiatives and investments in digital transformation has further accelerated the adoption of AI-driven hyperautomation solutions in the region.

The AI-Driven Hyperautomation Market is marked by intense competition as organizations look to automate complex business processes using advanced AI and machine learning technologies. Providers are focused on delivering comprehensive solutions that integrate multiple tools to streamline operations, enhance productivity, and reduce human intervention. The growing demand for intelligent automation across various industries, such as finance, healthcare, and manufacturing, has intensified the race to offer scalable, flexible, and efficient hyperautomation platforms. Continuous innovation and the ability to adapt to diverse use cases are key to staying competitive.

Recent Strategies Deployed in the Market

• Sep-2024: UiPath, Inc. introduced new GenAI-powered features, enhancing automation for developers and testers. These updates include UiPath Autopilot, integration with Microsoft 365, and improved document processing capabilities. Successful implementations demonstrate significant cost savings and productivity gains for customers like Lazard and pharma companies.
• Sep-2024: Honeywell International, Inc. and Qualcomm are creating an AI-powered mobile assistant for retail, facilitating natural interactions via voice, images, and barcodes. This Multi-Modal Intelligent Agent aims to improve worker efficiency and customer experience, driving digital transformation and streamlining operations in distribution and retail.
• Jun-2024: Automation Anywhere, Inc. introduced its AI + Automation Enterprise System, which includes AI Agents, AI Agent Studio, enhanced security measures, and new Solution Accelerators. Key innovations feature a conversational Automation Co-Pilot, expanded Document Automation capabilities, and upgraded tools for the automation development lifecycle.
• Jun-2024: Automation Anywhere, Inc. came into partnership with Microsoft to integrate Microsoft Azure OpenAI Service into its AI + Automation Enterprise System. This collaboration enables enterprises to automate complex processes using AI Agents, enhancing efficiency and scalability across various business functions.
• Jun-2024: Honeywell International, Inc. has introduced its Battery Manufacturing Excellence Platform (Battery MXP), an AI-driven software solution designed to optimize gigafactory operations. The platform seeks to significantly reduce startup material waste, enhance battery cell yields, and improve overall efficiency and productivity in battery manufacturing.

List of Key Companies Profiled

• UiPath, Inc.
• Automation Anywhere, Inc.
• Blue Prism Group PLC (SS&C Technologies Holdings, Inc.)
• Wipro Limited
• Honeywell International, Inc.
• Tata Consultancy Services Ltd.
• Mitsubishi Electric Corporation
• Microsoft Corporation
• Google LLC
• NVIDIA Corporation

Global AI-Driven Hyperautomation Market Report Segmentation

By Component

• Solutions
• Services
• Professional Services
• Managed Service

By Enterprise Size

• Large Enterprises
• Small & Medium-Sized Enterprises (SMEs)

By Technology

• Robotic Process Automation (RPA)
• Machine Learning (ML)
• Natural Language Processing (NLP)
• AI & Cognitive Computing
• Intelligent Document Processing (IDP)
• Business Process Management (BPM)
• Other Technology

By Function

• Process Automation
• Data Analytics & Insights
• Customer Service Automation
• IT Operations Automation (ITOps)
• Business Process Management & Optimization
• Document Processing Automation
• Other Function

By Geography

• North America
• US
• Canada
• Mexico
• Rest of North America
• Europe
• Germany
• UK
• France
• Russia
• Spain
• Italy
• Rest of Europe
• Asia Pacific
• China
• Japan
• India
• South Korea
• Australia
• Malaysia
• Rest of Asia Pacific
• LAMEA
• Brazil
• Argentina
• UAE
• Saudi Arabia
• South Africa
• Nigeria
• Rest of LAMEA