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Europe Unified Communication as a Service (UCaaS) Market Size, Share & Trends Analysis Report By Delivery Model (Hosted/Cloud Services and Managed Services), By Enterprise Type, By Component, By Vertical, By Country and Growth Forecast, 2024 - 2031

Publisher Knowledge Based Value (KBV) Research
Published Nov 08, 2024
Length 159 Pages
SKU # KBV19312568

Description

Europe Unified Communication as a Service (UCaaS) Market Size, Share & Trends Analysis Report By Delivery Model (Hosted/Cloud Services and Managed Services), By Enterprise Type, By Component, By Vertical, By Country and Growth Forecast, 2024 - 2031


The Europe Unified Communication as a Service (UCaaS) Market would witness market growth of 13.9% CAGR during the forecast period (2024-2031).

The Germany market dominated the Europe Unified Communication as a Service (UCaaS) Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $6,236 million by 2031. The UK market is exhibiting a CAGR of 12.9% during (2024 - 2031). Additionally, The France market would experience a CAGR of 14.9% during (2024 - 2031).

Unified Communication as a Service (UCaaS) is a cloud-delivered communication model that integrates various communication tools and services into a single, unified platform. It provides businesses with voice (telephony), video conferencing, messaging, and collaboration tools through a subscription-based service hosted and managed by a third-party provider. Organizations can simplify their communication channels by utilizing UCaaS, which enables employees to communicate and collaborate in real-time, irrespective of their location.

Additionally, the Unified Communication as a Service (UCaaS) market is rapidly expanding as businesses across sectors increasingly recognize the value of cloud-based communication solutions. In an era where connectivity is critical for productivity, UCaaS enables organizations to maintain seamless, real-time communication, regardless of where employees or customers are.

The European market is witnessing significant growth as businesses and public institutions embrace digital communication tools to improve connectivity, productivity, and operational efficiency. The healthcare sector in Europe is substantial, with countries like Germany spending over €474 billion in 2021 on healthcare services. The German government has supported this shift through policies like the Digital Healthcare Act, which promotes telemedicine and digital health applications, allowing healthcare providers to incorporate UCaaS solutions effectively.

Based on Delivery Model, the market is segmented into Hosted/Cloud Services and Managed Services. Based on Enterprise Type, the market is segmented into Large Enterprise and Small & Medium Enterprises (SMEs). Based on Component, the market is segmented into Telephony, Conferencing, Collaboration, Unified Messaging, and Others. Based on Vertical, the market is segmented into IT & Telecommunications, BFSI, IT-enabled Services (ITeS), Education, Healthcare, Retail & Consumer Goods, Government & Defense, and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

List of Key Companies Profiled
  • BT Group plc
  • Verizon Communications, Inc.
  • Cisco Systems, Inc.
  • Microsoft Corporation
  • Zoom Video Communications, Inc.
  • IBM Corporation
  • NEC Corporation
  • AT&T, Inc. (AT&T Intellectual Property)
  • Google LLC
  • 8x8, Inc.
Europe Unified Communication as a Service (UCaaS) Market Report Segmentation

By Delivery Model
  • Hosted/Cloud Services
  • Managed Services
By Enterprise Type
  • Large Enterprise
  • Small & Medium Enterprises (SMEs)
By Component
  • Telephony
  • Conferencing
  • Collaboration
  • Unified Messaging
  • Others
By Vertical
  • IT & Telecommunications
  • BFSI
  • IT-enabled Services (ITeS)
  • Education
  • Healthcare
  • Retail & Consumer Goods
  • Government & Defense
  • Others
By Country
  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe

Table of Contents

159 Pages
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Unified Communication as a Service (UCaaS) Market, by Delivery Model
1.4.2 Europe Unified Communication as a Service (UCaaS) Market, by Enterprise Type
1.4.3 Europe Unified Communication as a Service (UCaaS) Market, by Component
1.4.4 Europe Unified Communication as a Service (UCaaS) Market, by Vertical
1.4.5 Europe Unified Communication as a Service (UCaaS) Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 Market Share Analysis, 2023
4.2 Strategies Deployed in Unified Communication as a Service (UCaaS) Market
4.3 Porter Five Forces Analysis
Chapter 5. Europe Unified Communication as a Service (UCaaS) Market by Delivery Model
5.1 Europe Hosted/Cloud Services Market by Country
5.2 Europe Managed Services Market by Country
Chapter 6. Europe Unified Communication as a Service (UCaaS) Market by Enterprise Type
6.1 Europe Large Enterprise Market by Country
6.2 Europe Small & Medium Enterprises (SMEs) Market by Country
Chapter 7. Europe Unified Communication as a Service (UCaaS) Market by Component
7.1 Europe Telephony Market by Country
7.2 Europe Conferencing Market by Country
7.3 Europe Collaboration Market by Country
7.4 Europe Unified Messaging Market by Country
7.5 Europe Others Market by Country
Chapter 8. Europe Unified Communication as a Service (UCaaS) Market by Vertical
8.1 Europe IT & Telecommunications Market by Country
8.2 Europe BFSI Market by Country
8.3 Europe IT-enabled Services (ITeS) Market by Country
8.4 Europe Education Market by Country
8.5 Europe Healthcare Market by Country
8.6 Europe Retail & Consumer Goods Market by Country
8.7 Europe Government & Defense Market by Country
8.8 Europe Others Market by Country
Chapter 9. Europe Unified Communication as a Service (UCaaS) Market by Country
9.1 Germany Unified Communication as a Service (UCaaS) Market
9.1.1 Germany Unified Communication as a Service (UCaaS) Market by Delivery Model
9.1.2 Germany Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.1.3 Germany Unified Communication as a Service (UCaaS) Market by Component
9.1.4 Germany Unified Communication as a Service (UCaaS) Market by Vertical
9.2 UK Unified Communication as a Service (UCaaS) Market
9.2.1 UK Unified Communication as a Service (UCaaS) Market by Delivery Model
9.2.2 UK Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.2.3 UK Unified Communication as a Service (UCaaS) Market by Component
9.2.4 UK Unified Communication as a Service (UCaaS) Market by Vertical
9.3 France Unified Communication as a Service (UCaaS) Market
9.3.1 France Unified Communication as a Service (UCaaS) Market by Delivery Model
9.3.2 France Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.3.3 France Unified Communication as a Service (UCaaS) Market by Component
9.3.4 France Unified Communication as a Service (UCaaS) Market by Vertical
9.4 Russia Unified Communication as a Service (UCaaS) Market
9.4.1 Russia Unified Communication as a Service (UCaaS) Market by Delivery Model
9.4.2 Russia Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.4.3 Russia Unified Communication as a Service (UCaaS) Market by Component
9.4.4 Russia Unified Communication as a Service (UCaaS) Market by Vertical
9.5 Spain Unified Communication as a Service (UCaaS) Market
9.5.1 Spain Unified Communication as a Service (UCaaS) Market by Delivery Model
9.5.2 Spain Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.5.3 Spain Unified Communication as a Service (UCaaS) Market by Component
9.5.4 Spain Unified Communication as a Service (UCaaS) Market by Vertical
9.6 Italy Unified Communication as a Service (UCaaS) Market
9.6.1 Italy Unified Communication as a Service (UCaaS) Market by Delivery Model
9.6.2 Italy Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.6.3 Italy Unified Communication as a Service (UCaaS) Market by Component
9.6.4 Italy Unified Communication as a Service (UCaaS) Market by Vertical
9.7 Rest of Europe Unified Communication as a Service (UCaaS) Market
9.7.1 Rest of Europe Unified Communication as a Service (UCaaS) Market by Delivery Model
9.7.2 Rest of Europe Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.7.3 Rest of Europe Unified Communication as a Service (UCaaS) Market by Component
9.7.4 Rest of Europe Unified Communication as a Service (UCaaS) Market by Vertical
Chapter 10. Company Profiles
10.1 BT Group plc
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expenses
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.6 SWOT Analysis
10.2 Verizon Communications, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental Analysis
10.2.4 Recent strategies and developments:
10.2.4.1 Partnerships, Collaborations, and Agreements:
10.2.5 SWOT Analysis
10.3 Cisco Systems, Inc.
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.6 SWOT Analysis
10.4 Microsoft Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 SWOT Analysis
10.5 Zoom Video Communications, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Research & Development Expenses
10.5.4 Recent strategies and developments:
10.5.4.1 Partnerships, Collaborations, and Agreements:
10.5.4.2 Acquisition and Mergers:
10.5.5 SWOT Analysis
10.6 IBM Corporation
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Regional & Segmental Analysis
10.6.4 Research & Development Expenses
10.6.5 Recent strategies and developments:
10.6.5.1 Partnerships, Collaborations, and Agreements:
10.6.6 SWOT Analysis
10.7 NEC Corporation
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Segmental and Regional Analysis
10.7.4 Research & Development Expenses
10.7.5 Recent strategies and developments:
10.7.5.1 Partnerships, Collaborations, and Agreements:
10.7.6 SWOT Analysis
10.8 AT&T, Inc. (AT&T Intellectual Property)
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Segmental and Regional Analysis
10.8.4 Research & Development Expense
10.8.5 SWOT Analysis
10.9 Google LLC
10.9.1 Company Overview
10.9.2 Financial Analysis
10.9.3 Segmental and Regional Analysis
10.9.4 Research & Development Expense
10.9.5 SWOT Analysis
10.10. 8x8, Inc.
10.10.1 Company Overview
10.10.2 Financial Analysis
10.10.3 Regional Analysis
10.10.4 Research & Development Expenses
10.10.5 SWOT Analysis

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