Europe Hosted PBX Market Size, Share & Trends Analysis Report BY Offering (Solution, and Services), By Application (Unified Communication & Collaboration, Mobility, Contact Center, and Others), By Enterprise, By Country and Growth Forecast, 2023 - 2030

Europe Hosted PBX Market Size, Share & Trends Analysis Report BY Offering (Solution, and Services), By Application (Unified Communication & Collaboration, Mobility, Contact Center, and Others), By Enterprise, By Country and Growth Forecast, 2023 - 2030

The Europe Hosted PBX Market would witness market growth of 16.8% CAGR during the forecast period (2023-2030).

Various industries have embraced this PBX for its adaptability to specific communication requirements. Verticals such as healthcare, finance, education, and manufacturing have integrated these PBX solutions to enhance customer interactions, streamline internal communications, and ensure compliance with industry regulations. This PBX has become preferred for global organizations operating in multiple countries. The centralized nature of cloud-based communication allows for a unified system across different geographic locations, enabling seamless collaboration and reducing the complexities associated with managing diverse telephony systems.

Furthermore, these PBX systems find applications across a spectrum of communication needs, offering a range of features and capabilities that cater to diverse business requirements. This PBX integrates with Unified Communications platforms, providing businesses with a unified voice, video, messaging, and collaboration solution. This enhances internal communication and productivity by consolidating various communication channels into a single platform. This PBX plays a crucial role in enhancing customer interactions. Advanced features such as auto-attendants, call routing, and interactive voice response (IVR) systems provide a seamless and professional customer experience. Businesses can effectively manage incoming calls, route them to the appropriate departments, and respond promptly to customer inquiries.

As per the data from the Organization for Economic Co-operation and Development, in 2020, an unprecedented 10.9% of the GDP of the European Union was devoted to health care. With health expenditures exceeding 12% of their respective GDP, Germany and France allocated the highest proportions. Belgium, Austria, Sweden, and the Netherlands all spent more than 11 percent of their GDP on health. Thus, rising healthcare expansion in Europe is expected to boost the demand in the regional market.

The Germany market dominated the Europe Hosted PBX Market by Country in 2022, and would continue to be a dominant market till 2030; thereby, achieving a market value of $2,253 million by 2030. The UK market is exhibiting a CAGR of 15.7% during (2023 - 2030). Additionally, The France market would experience a CAGR of 17.6% during (2023 - 2030).

Based on Offering, the market is segmented into Solution, and Services. Based on Application, the market is segmented into Unified Communication & Collaboration, Mobility, Contact Center, and Others. Based on Enterprise, the market is segmented into BFSI, Retail & Ecommerce, IT & Telecom, Healthcare & Lifesciences, Manufacturing, Travel & Hospitality, Government & Public Sector, Education, and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

List of Key Companies Profiled

• Verizon Communications, Inc.
• Cisco Systems Inc.
• AT&T, Inc.
• Comcast Corporation
• RingCentral, Inc
• 8x8, Inc.
• Lumen Technologies, Inc.
• Mitel Networks Corporation (Searchlight Capital Partners, L.P. )
• BT Group plc
• CloudTalk, s.r.o.

Europe Hosted PBX Market Report Segmentation

By Offering

• Solution
• Services

By Application

• Unified Communication & Collaboration
• Mobility
• Contact Center
• Others

By Enterprise

• BFSI
• Retail & Ecommerce
• IT & Telecom
• Healthcare & Lifesciences
• Manufacturing
• Travel & Hospitality
• Government & Public Sector
• Education
• Others

By Country

• Germany
• UK
• France
• Russia
• Spain
• Italy
• Rest of Europe