The 2022 Business Support Services Market Research Report is one of the most comprehensive and in-depth assessments of the industry in the United States with over 100+ data sets covering 2013-2026.
This Kentley Insights report includes historical and forecasted market size, product lines, profitability, financial ratios, BCG matrix, statistics by state, operating expense details, organizational breakdown, consolidation analysis, employee productivity, price inflation, pay bands for the top 20 industry jobs, trend analysis and forecasts on companies, locations, employees, payroll, and much more.
The Business Support Services industry group includes companies primarily engaged in providing business support services, such as preparing documents, operating telephone call centers, operating business service centers, collecting unpaid claims, and providing credit information.
This report was developed utilizing the results from extensive business surveys and econometrics. Professionals utilize this report for market sizing, benchmarking, strategic planning, due diligence, cost-cutting, planning, understanding industry dynamics, evaluating opportunities, forecasting, streamlining, gap analysis, and other analyses.
Review the table of contents or download a sample report to see the data-rich insights, which leaders have come to depend on for their research, strategic, and benchmarking needs.
Below are a few of the hundreds of stats from the report:
The British Virgin Islands
In 2021, industry sales were $98 billion
Purchase now for historicals (2012-2021) and forecasts for 2022 and the next 5 years
The British Virgin Islands
Over the past 3 years, the industry has grown at an annual rate of 7%
The report has historical, annual and forecasted growth rates
The British Virgin Islands
There are 28,020 companies in the industry
Learn more about the historical and forecasted industry composition
The British Virgin Islands
In 2021, the average sales per company was $3.5 million
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The British Virgin Islands
2020 inflation was 1.2%
The report has historicals (2013-2021), 4 years of monthly figures, and 2022 & 5-year forecast
The British Virgin Islands
For unprofitable companies, the average net loss is -5.7%
The report has more on market and profitability dynamics
The British Virgin Islands
Employee productivity is $106,126
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The British Virgin Islands
2.4% of expenses is spent on health insurance
Benchmark against 24 other expense categories
The British Virgin Islands
In 2021, industry operating expenses grew 10.3%
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The British Virgin Islands
In 2021, payroll per employee was $38,769
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The British Virgin Islands
California averages $40,912 in payroll per employee
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The British Virgin Islands
3.9% of employees in the industry are in management positions
Benchmark against 13 other job categories
The British Virgin Islands
The average industry hourly pay for office and administrative jobs is $18.06
Purchase now for the bottom 10%, 25%, average, top 75% and 90% pay ranges in 14 job categories
The above stats represent a small fraction of what you will find in this report.
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- 2022 Business Support Services U.S. Market Research Report:
- OVERVIEW
- Report Overview
- Industry Overview
- Methodology
- Industry Definition & Profile
- Revenue & Growth Snapshot
- Costs & Profitability Snapshot
- INDUSTRY PERFORMANCE
- Trend Analysis from 2013 to 2021
- 2022 Forecast
- 5-Year Forecast
- Total Revenue / Sales
- Number of Companies
- Number of Locations
- BREAKDOWN OF PRODUCT LINES
- Percentage of Revenue from Top Product Lines
- GROWTH BENCHMARKS
- Trends from 2013 to 2021
- Forecasts for 2022 and the Next 5 Years
- Revenue per Company
- Revenue per Location
- Locations per Company
- BCG MATRIX
- Income vs. Revenue Growth Matrix
- Service Subsectors vs. Industry
- STATE STATISTICS
- Revenue per Employee and State Rankings
- Number of Employees and State Rankings
- Sales per Capita and State Rankings
- Sales as a Percent of Income by State
- Sales per Location and State Rankings
- Payroll per Employee and State Rankings
- PRICING & INFLATION
- Annual Inflation - Indexed to 2006
- Trends from 2013 to 2021
- Forecasts for 2022 and the Next 5 Years
- Seasonal Monthly Inflation Figures for the Past 4 Years
- PROFITABILITY & FINANCIAL RATIOS
- Percent of Companies that are Profitable
- Average Net Income as a Percent of Revenue
- Total Asset Turnover
- Fixed Asset Turnover
- Fixed Assets to Total Assets Ratio
- Total Assets to Total Liabilities Ratio
- Return on Sales
- Return on Total Assets
- Return on Net Worth
- Total Liabilities to Net Worth Ratio
- Fixed Assets to Net Worth Ratio
- Solvency Ratio
- WORKFORCE BREAKDOWN
- Management & Finance
- Sales & Marketing
- IT & Engineering
- Service, Support & Training
- Operations
- OPERATING EXPENSE DETAILS
- Employee Expenses
- Annual Payroll
- Health insurance
- Defined benefit pension plans
- Defined contribution plans
- Other fringe benefits
- Contract labor costs, incl. temporary help
- Property Expenses
- Lease and rent for buildings, offices, stores
- Repairs and maintenance to buildings
- Purchased electricity
- Purchased fuels (except motor fuels)
- Water, sewer, refuse, other utility payments
- Equipment Expenses
- Expensed equipment
- Lease and rent for machinery and equip.
- Repairs, maint. to machinery and equip.
- Depreciation and amortization charges
- Other materials, parts, and supplies
- IT Expenses
- Data processing & other computer services
- Communication services
- Expensed purchases of software
- Miscellaneous Expenses
- Advertising and promotional services
- Professional and technical services
- Taxes and license fees
- Other Operating Expenses
- OPERATING EXPENSES
- Industry Operating Expenses
- Industry Revenue vs. Operating Expense Growth
- Operating Expense as a Percent of Revenue
- Operating Expenses per Company
- Operating Expenses per Location
- Revenue vs. Expenses Growth per Location
- Trends from 2013 to 2021
- Forecasts for 2022 and the Next 5 Years
- PRODUCTIVITY & INDUSTRY EMPLOYMENT
- Trends from 2013 to 2021
- Forecasts for 2022 and the Next 5 Years
- Revenue per Employee
- Total Industry Employees
- Employees per Company
- CONSOLIDATION ANALYSIS
- Number of Companies by Business Size
- Number of Locations by Business Size
- Locations per Company by Business Size
- 2012 versus 2021
- EMPLOYMENT BY BUSINESS SIZE
- Number of Employees by Business Size
- Employees per Company by Business Size
- Employees per Location by Business Size
- 2012 versus 2021
- SERVICES SUBSECTOR BENCHMARKING
- Sales and 5-Year CAGR
- Number of Companies
- Number of Locations
- Locations per Company
- Employees per Company
- INDUSTRY PAYROLL
- Payroll per Employee
- Payroll per Company
- Payroll per Location
- Trends from 2013 to 2021
- Forecasts for 2022 and the Next 5 Years
- PAYROLL BY BUSINESS SIZE
- Payroll per Company
- Payroll per Location
- Payroll per Employee
- 2012 versus 2021
- JOB CATEGORIZATION PAY RANGES
- Management & Finance
- Sales, Service & Marketing
- IT & Engineering
- Service & Support
- Operations
- Pay Bands - Bottom 10% & 25%, Mean, Top 25% & 10%
- TOP 20 JOBS BREAKDOWN
- Percent of Total Employees
- Pay Bands - Bottom 10% & 25%, Mean, Top 25% & 10%
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