Our Digital Commerce research suite provides an in-depth analysis of this rapidly growing market; addressing the major drivers and challenges, and offering strategic recommendations so that vendors can best capitalise on this market growth. The report assesses the trends and challenges within the sector; analysing the state of the digital banking, eCommerce, digital ticketing, money transfer and proximity payments (including QR code payments and contactless payments) market segments in depth.
The research also provides industry benchmark forecasts for the market, split by the following segments, as well as by our 8 key regions and 60 countries:
Digital Banking
eCommerce (inclusive of digital goods and physical goods)
Online & Mobile Ticketing
Money Transfers (inclusive of both digital cross-border remittances and P2P transfers)
Proximity Payments (including QR code payments and NFC payments)
The suite includes both a data deliverable, sizing the market and providing key forecast data across 60 countries, and a strategy and trends report, delivering a complete assessment of the key trends, challenges and recommendations for stakeholders within the digital commerce market. Together, they provide an essential tool for a comprehensive understanding of this evolving market; enabling digital commerce vendors to shape their future strategy.
KEY FEATURES
Key Takeaways & Strategic Recommendations: Comprehensive analysis of the key findings for the digital commerce market, accompanied by strategic recommendations for stakeholders.
Segment Analysis: Analysis of important segments within the digital commerce space, including:
Digital Banking
eCommerce
Online & Mobile Ticketing
Money Transfers
Proximity Payments (including QR Code Payments and Contactless Payments)
Market Drivers & Constraints: Analysis of the key drivers of growth and growth constraints for each market segment within the digital commerce landscape, such as growth in emerging markets, the impact of Open Banking, and the role of new regulations. This then provides a detailed outlook for the market’s future growth and direction of travel.
Benchmark Industry Forecasts: A suite of comprehensive data and forecasts highlighting the total transaction volume, transaction value and number of digital users across digital banking, eCommerce, digital ticketing, money transfers and proximity payments, split by the total digital channels, and the online and mobile channels.
Please note: the online download version of this report is for a global site license.
- 1. Key Takeaways & Strategic Recommendations
- 1.1 Key Takeaways
- 1.2 Strategic Recommendations
- 2. Digital Commerce Summary
- 2.1 Introduction
- Figure 2.1: Digital Commerce Market Segmentation
- 2.2 Market Sector Definitions
- 2.2.1 Definition of Mobile & Online Banking
- 2.2.2 Definition of Digital & Physical Goods
- i. Digital Goods
- ii. Physical Goods
- 2.2.3 Definition of Digital Ticketing
- i. Mobile Ticketing
- ii. Online Ticketing
- 2.2.4 Definition of QR Code Payments
- 2.2.5 Definition of Contactless Payments
- 2.3 Digital Commerce: Market Forecast Summary
- 2.3.1 Total Transaction Volume
- Figure & Table 2.2: Total Digital Commerce Transaction Volume (m), Split by 8 Key Regions, 2024-2029
- 2.3.2 Total Transaction Value
- Figure & Table 2.3: Total Digital Commerce Transaction Value ($m), Split by 8 Key Regions, 2024-2029
- Table 2.4: Total Digital Commerce Transaction Value ($m), Split by Segment, 2024-2029
- 3. The Market for Digital Banking
- 3.1 Introduction
- 3.2 The Impact of Open Banking
- Figure 3.1: How Open Banking Works
- Figure 3.2: Number of Open Banking Payment Users Globally (m), 2023-2028..
- 3.3 Digital Banking Sector Forecast Summary
- 3.3.1 Digital Banking Bill Payment & Presentment (BPP) Users
- Figure & Table 3.3: Digital Banking Bill Payment & Presentment Users (m), Split by 8 Key Regions, 2024-2029
- 3.3.2 BPP Transaction Value
- Figure & Table 3.4: BPP Transaction Value ($m), Split by 8 Key Regions, 2024-2029
- 4. The eCommerce Market
- 4.1 The eCommerce Market
- 4.2 Key Trends & Drivers
- 4.2.1 Local Acquiring Lowers Costs to Merchants
- 4.2.2 Streamline Recurring Payments in a Subscription Economy
- 4.2.3 New Regulations Coming into Force
- i. Europe
- ii. China
- 4.2.4 Key Players in the eCommerce Payments Market
- Figure 4.1: eCommerce Payments Process
- i. Payment Gateway
- ii. Payment Processors
- iii. Payment Services Provider
- iv. Payments Orchestration Platforms
- 4.3 Physical Goods
- 4.3.1 Total Transaction Volume for Remote Physical Goods
- Figure & Table 4.2: Total Transaction Volume for Remote Physical Goods per Annum (m), Split by 8 Key Regions, 2024-2029
- 4.3.2 Total Transaction Value for Remote Physical Goods
- Figure & Table 4.3: Total Transaction Value for Remote Physical Goods ($m), Split by 8 Key Regions, 2024-2029
- 4.4 Digital Goods
- 4.4.1 Total Transaction Volume
- Figure & Table 4.4: Total Number of Remote Payment Transactions for Digital Goods (m), Split by 8 Key Regions, 2024-2029
- 4.4.2 Total Transaction Value for Remote Digital Goods Sales
- Figure & Table 4.5: Total Transaction Value for Remote Digital Goods Sales ($m), Split by 8 Key Regions, 2024-2029
- 5. The Market for Digital Ticketing 5.1 Market Segmentation
- Figure 5.1: Number of Journeys via Contactless, Bus versus Tube & Rail, Jan 2022 to March 2024, Transport for London Network
- Figure 5.2: Travel Cards on Apple Wallet
- 5.1.2 Total Digital Ticketing Transaction Volume
- Figure & Table 5.3: Total Number of Digital Ticketing Transactions, Volume (m), Split by 8 Key Regions, 2024-2029
- 5.1.3 Total Digital Ticketing Transaction Value – Mobile and Online Ticketing
- Figure & Table 5.4: Total Digital Ticketing Transaction Value ($m), Split by 8 Key Regions, 2024-2029
- 6. The Market for NFC/Contactless and QR Code Payments
- 6.1 Introduction
- 6.2 Key Trends & Developments Within Contactless Payments
- 6.2.1 Contactless Payments Increasingly Represent the Default Choice
- 6.2.2 A2A Payments via NFC
- Figure 6.1: Paytm Payment Devices Including QR and NFC
- 6.2.3 Soft POS Is Opening New Markets for Contactless
- Figure 6.2: How to Use Soft POS
- 6.2.4 Trends in the QR Payments Market
- 6.2.5 The Normalisation of Cashless Societies
- 6.2.6 Accessibility of QR Codes as a POS Solution
- 6.3 Mobile Proximity Transaction Forecasts
- 6.3.1 Total Mobile Proximity Transactions
- Figure & Table 6.3: Total Number of Mobile Proximity Transactions (m), Split by Channel, 2024-2029
- 6.3.2 Total Proximity Transaction Value
- Figure & Table 6.4: Total Proximity Transaction Value, Split by Channel, 2024-2029
- 7. The Market for Digital Money Transfer
- 7.1 International Digital Money Transfer & Remittances
- 7.1.1 Definition and Scope
- 7.1.2 Blockchain
- i. Advantages of Blockchain in International Digital Money Transfer
- Figure 7.1: Advantages of Blockchain in Digital Money Transfer
- 7.1.3 Stablecoins
- 7.2 Domestic Digital Money Transfer & Mobile Money
- 7.2.1 Definitions and Scope
- 7.3 Current Market Status and Trends to Watch
- 7.3.1 Mobile Money and Payments-as-a-Platform (PaaP)
- 7.4 Sector Forecast Summary
- 7.4.1 Mobile & Online Money Transfer & Remittances Total Transaction Volume
- Figure & Table 7.2: Total Digital Money Transfer and Remittance Transactions per Annum (m), Split by 8 Regions, 2024-2029
- 7.4.2 Mobile & Online Money Transfer & Remittances Total Transaction Value
- Figure & Table 7.3: Total Value of Mobile & Online Money Transfer and Remittances per Annum ($m), Split by 8 Key Regions, 2024-2029
Research Assistance
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBook