Europe Customer Relationship Management Market Forecast 2023-2032

Best Price Guarantee	Length	Publisher	Published Date	SKU
from $1,600	153 Pages	Inkwood Research	August, 2023	INKR18116096

Best Price Guarantee
Price	from $1,600
Length	153 Pages
Publisher	Inkwood Research
Published Date	August, 2023
SKU	INKR18116096

Europe Customer Relationship Management Market Forecast 2023-2032

KEY FINDINGS

The Europe customer relationship management market is predicted to register a CAGR of 13.49% during the forecast period, 2023-2032. Given the presence of diverse industries like manufacturing, healthcare, retail, and banking, industry-specific CRM solutions are gaining traction in Europe. These solutions offer specialized features and functionalities that cater to the specific needs of each industry.

MARKET INSIGHTS

The Netherlands, Germany, Italy, Nordic Countries, Spain, the United Kingdom, France, Belgium, and Rest of Europe are evaluated for the Europe customer relationship management market growth analysis. In Germany, the increasing importance of identifying customer behaviors, preferences, and patterns due to growing competition in the market is motivating organizations to use CRM software. With increasing competition in the market, organizations across Germany are widely adopting CRM solutions to create a transparent communication model with customers. Customers shift between brands very quickly, which makes it more important for organizations to connect with the customer. German businesses have extensive experience accepting and implementing cloud services. Cloud computing has grown in popularity in Germany in recent years. Apart from Amazon (Amazon Web Services), Microsoft (Azure), and Google (Google Cloud Platform), firms in Germany include IBM, Alibaba, Deutsche Telekom, Oracle, Exoscale, and Profitbricks.

Whereas the Netherlands boasts a resilient Information and Communications Technology (ICT) sector despite its compact size. As of the fourth quarter of 2020, the Dutch ICT landscape comprised approximately 82,000 enterprises. Impressively, ICT ventures constituted 4.3% of the total spectrum of Dutch businesses, demonstrating a consistent growth trend over the preceding decade. Notably, nearly 93% of entities within this sector function as ICT service providers, while the count of ICT wholesale enterprises is on a gradual decline. Such factors propel market growth in these countries.

COMPETITIVE INSIGHTS

Some of the prominent companies in the market are The Sage Group plc, Oracle Corporation, Microsoft Corporation, etc.

Our report offerings include:
• Explore key findings of the overall market
• Strategic breakdown of market dynamics (Drivers, Restraints, Opportunities, Challenges)
• Market forecasts for a minimum of 9 years, along with 3 years of historical data for all segments, sub-segments, and regions
• Market Segmentation caters to a thorough assessment of key segments with their market estimations
• Geographical Analysis: Assessments of the mentioned regions and country-level segments with their market share
• Key analytics: Porter’s Five Forces Analysis, Vendor Landscape, Opportunity Matrix, Key Buying Criteria, etc.
• Competitive landscape is the theoretical explanation of the key companies based on factors, market share, etc.
• Company profiling: A detailed company overview, product/services offered, SCOT analysis, and recent strategic developments

1. Research Scope & Methodology: 1.1. Study Objectives; 1.2. Methodology; 1.3. Assumptions & Limitations
2. Executive Summary: 2.1. Market Size & Estimates; 2.2. Market Overview; 2.3. Scope Of Study; 2.4. Crisis Scenario Analysis; 2.5. Major Market Findings; 2.5.1. Increasing Preference For Cloud Based Crm; 2.5.2. Industry-specific Crm Systems Are Gaining Momentum; 2.5.3. Growing Scope For Crm Analytics
3. Market Dynamics: 3.1. Key Drivers; 3.1.1. Crm’s Key Role In Customer Retention; 3.1.2. Increased Demand For Marketing Automation; 3.1.3. Crm’s Critical Role In Successful Digital Transformation; 3.2. Key Restraints; 3.2.1. Security Concerns Affecting Crm Database; 3.2.2. High Costs Of Crm Software
4. Key Analytics: 4.1. Key Technology Trends; 4.2. Porter’s Five Forces Analysis; 4.2.1. Buyers Power; 4.2.2. Suppliers Power; 4.2.3. Substitution; 4.2.4. New Entrants; 4.2.5. Industry Rivalry; 4.3. Growth Prospect Mapping; 4.4. Market Concentration Analysis; 4.5. Key Buying Criteria; 4.5.1. Functionality; 4.5.2. User Experience; 4.5.3. Integration Capabilities; 4.5.4. Cost
5. Market By Deployment: 5.1. Cloud; 5.2. On-premise
6. Market By Organization Size: 6.1. Large Organization; 6.2. Small And Medium-sized Organization
7. Market By End-user: 7.1. It & Telecom; 7.2. Retail; 7.3. Bfsi; 7.4. Healthcare; 7.5. Transportation And Logistics; 7.6. Other End-users
8. Market By Application: 8.1. Lead Generation; 8.2. Customer Experience Management; 8.3. Crm Analytics; 8.4. Sales And Marketing; 8.5. Customer Support; 8.6. Other Applications
9. Geographical Analysis: 9.1. Europe; 9.1.1. Market Size & Estimates; 9.1.2. Europe Customer Relationship Management Market Drivers; 9.1.3. Europe Customer Relationship Management Market Challenges; 9.1.4. Key Players In Europe Customer Relationship Management Market; 9.1.5. Country Analysis; 9.1.5.1. United Kingdom; 9.1.5.1.1. United Kingdom Customer Relationship Management Market Size & Opportunities; 9.1.5.2. Germany; 9.1.5.2.1. Germany Customer Relationship Management Market Size & Opportunities; 9.1.5.3. France; 9.1.5.3.1. France Customer Relationship Management Market Size & Opportunities; 9.1.5.4. Italy; 9.1.5.4.1. Italy Customer Relationship Management Market Size & Opportunities; 9.1.5.5. Spain; 9.1.5.5.1. Spain Customer Relationship Management Market Size & Opportunities; 9.1.5.6. Belgium; 9.1.5.6.1. Belgium Customer Relationship Management Market Size & Opportunities; 9.1.5.7. The Netherlands; 9.1.5.7.1. The Netherlands Customer Relationship Management Market Size & Opportunities; 9.1.5.8. Nordic Countries; 9.1.5.8.1. Nordic Countries Customer Relationship Management Market Size & Opportunities; 9.1.5.9. Rest Of Europe; 9.1.5.9.1. Rest Of Europe Customer Relationship Management Market Size & Opportunities
10. Competitive Landscape: 10.1. Key Strategic Developments; 10.1.1. Mergers & Acquisitions; 10.1.2. Product Launches & Developments; 10.1.3. Partnerships & Agreements; 10.1.4. Business Expansions & Divestitures; 10.2. Company Profiles; 10.2.1. Adobe Inc; 10.2.1.1. Company Overview; 10.2.1.2. Products / Services List; 10.2.1.3. Strengths & Challenges; 10.2.2. Freshworks; 10.2.2.1. Company Overview; 10.2.2.2. Products / Services List; 10.2.2.3. Strengths & Challenges; 10.2.3. Hubspot; 10.2.3.1. Company Overview; 10.2.3.2. Products / Services List; 10.2.3.3. Strengths & Challenges; 10.2.4. Infor; 10.2.4.1. Company Overview; 10.2.4.2. Products / Services List; 10.2.4.3. Strengths & Challenges; 10.2.5. Insightly Inc; 10.2.5.1. Company Overview; 10.2.5.2. Products / Services List; 10.2.6. Microsoft Corporation; 10.2.6.1. Company Overview; 10.2.6.2. Products / Services List; 10.2.6.3. Strengths & Challenges; 10.2.7. Oracle Corporation; 10.2.7.1. Company Overview; 10.2.7.2. Products / Services List; 10.2.7.3. Strengths & Challenges; 10.2.8. Pegasystems Inc; 10.2.8.1. Company Overview; 10.2.8.2. Products / Services List; 10.2.9. Pipedrive; 10.2.9.1. Company Overview; 10.2.9.2. Products / Services List; 10.2.10. Salesforce Inc; 10.2.10.1. Company Overview; 10.2.10.2. Products / Services List; 10.2.10.3. Strengths & Challenges; 10.2.11. Sap Se; 10.2.11.1. Company Overview; 10.2.11.2. Products / Services List; 10.2.11.3. Strengths & Challenges; 10.2.12. Sugarcrm; 10.2.12.1. Company Overview; 10.2.12.2. Products / Services List; 10.2.13. The Sage Group Plc; 10.2.13.1. Company Overview; 10.2.13.2. Products / Services List; 10.2.13.3. Strengths & Challenges; 10.2.14. Zendesk; 10.2.14.1. Company Overview; 10.2.14.2. Products / Services List; 10.2.14.3. Strengths & Challenges; 10.2.15. Zoho Corporation; 10.2.15.1. Company Overview; 10.2.15.2. Products / Services List; 10.2.15.3. Strengths & Challenges