Global Virtual Assistant Market 2024-2028

Global Virtual Assistant Market 2024-2028


Global Virtual Assistant Market 2024-2028

The virtual assistant market is forecasted to grow by USD 64496.4 mn during 2023-2028, accelerating at a CAGR of 51% during the forecast period. The report on the virtual assistant market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by demand for enhanced customer service, benefits offered to content consumers, owners, and publishers, and smartphones with intelligent virtual assistants supporting human interactions.

Technavio's virtual assistant market is segmented as below:
  • By Type
  • Spoken commands
  • Text-to-speech
  • By End-user
  • Automotive
  • BFSI
  • Government
  • Retail
  • Others
  • By Geographical Landscape
  • North America
  • APAC
  • Europe
  • South America
  • Middle East and Africa
This study identifies the popularity of chatbots as one of the prime reasons driving the virtual assistant market growth during the next few years. Also, virtual assistants make use of phone easier and rising popularity of nlp will lead to sizable demand in the market.

The report on the virtual assistant market covers the following areas:
  • Virtual assistant market sizing
  • Virtual assistant market forecast
  • Virtual assistant market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading virtual assistant market vendors that include 247.ai Inc., Alphabet Inc., Amazon.com Inc., Anboto Europe SL Co., Apple Inc., Artificial Solutions International AB, Baidu Inc., Creative Virtual Ltd., CSS Corp., CX Co., eGain Corp., GAVS Technologies NA Inc., Inbenta Holdings Inc., International Business Machines Corp., Microsoft Corp., Oracle Corp., Synthetix Ltd., True Image Interactive Inc., VA Company LLC, and Verint Systems Inc.. Also, the virtual assistant market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.


  • Executive Summary
    • Market overview
      • Table Executive Summary - Data Table on Market Overview
      • Table Executive Summary - Data Table on Incremental Growth
  • Market Landscape
    • Market ecosystem
      • Table Data Table on - Parent Market
    • Market characteristics
    • Value chain analysis
  • Market Sizing
    • Market definition
    • Market segment analysis
    • Market size 2023
    • Market outlook: Forecast for 2023-2028
      • Table Data Table on Global - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Global Market: Year-over-year growth 2023-2028 (%)
  • Historic Market Size
    • Global Virtual Assistant Market 2018 - 2022
      • Table Historic Market Size - Data Table on Global Virtual Assistant Market 2018 - 2022 ($ million)
    • Type segment analysis 2018 - 2022
    • End-user segment analysis 2018 - 2022
    • Geography segment analysis 2018 - 2022
    • Country segment analysis 2018 - 2022
  • Five Forces Analysis
    • Five forces summary
    • Bargaining power of buyers
    • Bargaining power of suppliers
    • Threat of new entrants
    • Threat of substitutes
    • Threat of rivalry
    • Market condition
  • Market Segmentation by Type
    • Market segments
      • Table Data Table on Type - Market share 2023-2028 (%)
    • Comparison by Type
      • Table Data Table on Comparison by Type
    • Spoken commands - Market size and forecast 2023-2028
      • Table Data Table on Spoken commands - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Spoken commands - Year-over-year growth 2023-2028 (%)
    • Text-to-speech - Market size and forecast 2023-2028
      • Table Data Table on Text-to-speech - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Text-to-speech - Year-over-year growth 2023-2028 (%)
    • Market opportunity by Type
      • Table Data Table on Market opportunity by Type ($ million)
  • Market Segmentation by End-user
    • Market segments
      • Table Data Table on End-user - Market share 2023-2028 (%)
    • Comparison by End-user
      • Table Data Table on Comparison by End-user
    • Automotive - Market size and forecast 2023-2028
      • Table Data Table on Automotive - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Automotive - Year-over-year growth 2023-2028 (%)
    • BFSI - Market size and forecast 2023-2028
      • Table Data Table on BFSI - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on BFSI - Year-over-year growth 2023-2028 (%)
    • Government - Market size and forecast 2023-2028
      • Table Data Table on Government - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Government - Year-over-year growth 2023-2028 (%)
    • Retail - Market size and forecast 2023-2028
      • Table Data Table on Retail - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Retail - Year-over-year growth 2023-2028 (%)
    • Others - Market size and forecast 2023-2028
      • Table Data Table on Others - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Others - Year-over-year growth 2023-2028 (%)
    • Market opportunity by End-user
      • Table Data Table on Market opportunity by End-user ($ million)
  • Customer Landscape
    • Customer landscape overview
  • Geographic Landscape
    • Geographic segmentation
      • Table Data Table on Market share by geography 2023-2028 (%)
    • Geographic comparison
      • Table Data Table on Geographic comparison
    • North America - Market size and forecast 2023-2028
      • Table Data Table on North America - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on North America - Year-over-year growth 2023-2028 (%)
    • APAC - Market size and forecast 2023-2028
      • Table Data Table on APAC - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on APAC - Year-over-year growth 2023-2028 (%)
    • Europe - Market size and forecast 2023-2028
      • Table Data Table on Europe - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Europe - Year-over-year growth 2023-2028 (%)
    • South America - Market size and forecast 2023-2028
      • Table Data Table on South America - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on South America - Year-over-year growth 2023-2028 (%)
    • Middle East and Africa - Market size and forecast 2023-2028
      • Table Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • US - Market size and forecast 2023-2028
      • Table Data Table on US - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on US - Year-over-year growth 2023-2028 (%)
    • China - Market size and forecast 2023-2028
      • Table Data Table on China - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on China - Year-over-year growth 2023-2028 (%)
    • UK - Market size and forecast 2023-2028
      • Table Data Table on UK - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on UK - Year-over-year growth 2023-2028 (%)
    • Japan - Market size and forecast 2023-2028
      • Table Data Table on Japan - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Japan - Year-over-year growth 2023-2028 (%)
    • Germany - Market size and forecast 2023-2028
      • Table Data Table on Germany - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Germany - Year-over-year growth 2023-2028 (%)
    • Market opportunity by geography
      • Table Data Tables on Market opportunity by geography ($ million)
  • Drivers, Challenges, and Opportunity/Restraints
    • Market drivers
      • Demand for enhanced customer service
      • Benefits offered to content consumers, owners, and publishers
      • Smartphones with intelligent virtual assistants supporting human interactions
    • Market challenges
      • Technical concerns
      • Data security issues
      • Lack of awareness in emerging nations
    • Impact of drivers and challenges
    • Market opportunities/restraints
      • Popularity of chatbots
      • Virtual assistants make use of phone easier
      • Rising popularity of NLP
  • Competitive Landscape
    • Overview
    • Competitive Landscape
    • Landscape disruption
    • Industry risks
  • Competitive Analysis
    • Companies profiled
    • Market positioning of companies
    • Alphabet Inc.
    • Amazon.com Inc.
    • Anboto Europe SL Co.
    • Apple Inc.
    • Artificial Solutions International AB
    • Baidu Inc.
    • Creative Virtual Ltd.
    • eGain Corp.
    • Inbenta Holdings Inc.
    • International Business Machines Corp.
    • Microsoft Corp.
    • Oracle Corp.
    • Synthetix Ltd.
    • VA Company LLC
    • Verint Systems Inc.
  • Appendix
    • Scope of the report
      • Market definition
      • Objectives
      • Notes and caveats
    • Inclusions and exclusions checklist
    • Currency conversion rates for US$
    • Research methodology
    • Data procurement
    • Data validation
    • Validation techniques employed for market sizing
    • Data synthesis
    • 360 degree market analysis
    • List of abbreviations

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