Global Social Media Analytics Market 2024-2028

Global Social Media Analytics Market 2024-2028


The social media analytics market is forecasted to grow by USD 14009.9 mn during 2023-2028, accelerating at a CAGR of 31.33% during the forecast period. The report on the social media analytics market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growing availability and complexity of data, increasing adoption of visual and image analytics, and integration of social media analytics with marketing automation and crm.

Technavio's social media analytics market is segmented as below:

By Application
  • Sales and marketing management
  • Customer experience management
  • Competitive intelligence
  • Risk management
  • Public safety and law enforcement
By End-user
  • Retail
  • Government
  • Media and entertainment
  • Travel
  • Others
By Deployment
  • On-premise
  • Cloud
By Geographical Landscape
  • North America
  • APAC
  • Europe
  • South America
  • Middle East and Africa
This study identifies the surging use of advanced targeting options as one of the prime reasons driving the social media analytics market growth during the next few years. Also, emergence of multichannel analytics platform and rise of social listening and sentiment analysis will lead to sizable demand in the market.

The report on the social media analytics market covers the following areas:
  • Social media analytics market sizing
  • Social media analytics market forecast
  • Social media analytics market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading social media analytics market vendors that include Adobe Inc., Agorapulse SAS, Big Propeller LLC, Brand24 Global Inc., Cision US Inc., Digimind, GoodData Corp., International Business Machines Corp., Khoros LLC, Meltwater NV, MetaQuotes Ltd., NetBase Solutions Inc., Oracle Corp., Reputation Group of Companies, Salesforce Inc., SAP SE, SAS Institute Inc., Simplify360, Sprout Social Inc., and Talkwalker Sarl. Also, the social media analytics market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.


  • Executive Summary
    • Market overview
      • Table Executive Summary - Data Table on Market Overview
      • Table Executive Summary - Data Table on Incremental Growth
  • Market Landscape
    • Market ecosystem
      • Table Data Table on - Parent Market
    • Market characteristics
    • Value chain analysis
  • Market Sizing
    • Market definition
    • Market segment analysis
    • Market size 2023
    • Market outlook: Forecast for 2023-2028
      • Table Data Table on Global - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Global Market: Year-over-year growth 2023-2028 (%)
  • Historic Market Size
    • Global Social Media Analytics Market 2018 - 2022
      • Table Historic Market Size - Data Table on Global Social Media Analytics Market 2018 - 2022 ($ million)
    • Application segment analysis 2018 - 2022
    • End-user segment analysis 2018 - 2022
    • Deployment segment analysis 2018 - 2022
    • Geography segment analysis 2018 - 2022
    • Country segment analysis 2018 - 2022
  • Five Forces Analysis
    • Five forces summary
    • Bargaining power of buyers
    • Bargaining power of suppliers
    • Threat of new entrants
    • Threat of substitutes
    • Threat of rivalry
    • Market condition
  • Market Segmentation by Application
    • Market segments
      • Table Data Table on Application - Market share 2023-2028 (%)
    • Comparison by Application
      • Table Data Table on Comparison by Application
    • Sales and marketing management - Market size and forecast 2023-2028
      • Table Data Table on Sales and marketing management - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Sales and marketing management - Year-over-year growth 2023-2028 (%)
    • Customer experience management - Market size and forecast 2023-2028
      • Table Data Table on Customer experience management - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Customer experience management - Year-over-year growth 2023-2028 (%)
    • Competitive intelligence - Market size and forecast 2023-2028
      • Table Data Table on Competitive intelligence - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Competitive intelligence - Year-over-year growth 2023-2028 (%)
    • Risk management - Market size and forecast 2023-2028
      • Table Data Table on Risk management - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Risk management - Year-over-year growth 2023-2028 (%)
    • Public safety and law enforcement - Market size and forecast 2023-2028
      • Table Data Table on Public safety and law enforcement - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Public safety and law enforcement - Year-over-year growth 2023-2028 (%)
    • Market opportunity by Application
      • Table Data Table on Market opportunity by Application ($ million)
  • Market Segmentation by End-user
    • Market segments
      • Table Data Table on End-user - Market share 2023-2028 (%)
    • Comparison by End-user
      • Table Data Table on Comparison by End-user
    • Retail - Market size and forecast 2023-2028
      • Table Data Table on Retail - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Retail - Year-over-year growth 2023-2028 (%)
    • Government - Market size and forecast 2023-2028
      • Table Data Table on Government - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Government - Year-over-year growth 2023-2028 (%)
    • Media and entertainment - Market size and forecast 2023-2028
      • Table Data Table on Media and entertainment - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Media and entertainment - Year-over-year growth 2023-2028 (%)
    • Travel - Market size and forecast 2023-2028
      • Table Data Table on Travel - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Travel - Year-over-year growth 2023-2028 (%)
    • Others - Market size and forecast 2023-2028
      • Table Data Table on Others - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Others - Year-over-year growth 2023-2028 (%)
    • Market opportunity by End-user
      • Table Data Table on Market opportunity by End-user ($ million)
  • Market Segmentation by Deployment
    • Market segments
      • Table Data Table on Deployment - Market share 2023-2028 (%)
    • Comparison by Deployment
      • Table Data Table on Comparison by Deployment
    • On-premises - Market size and forecast 2023-2028
      • Table Data Table on On-premises - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on On-premises - Year-over-year growth 2023-2028 (%)
    • Cloud - Market size and forecast 2023-2028
      • Table Data Table on Cloud - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Cloud - Year-over-year growth 2023-2028 (%)
    • Market opportunity by Deployment
      • Table Data Table on Market opportunity by Deployment ($ million)
  • Customer Landscape
    • Customer landscape overview
  • Geographic Landscape
    • Geographic segmentation
      • Table Data Table on Market share by geography 2023-2028 (%)
    • Geographic comparison
      • Table Data Table on Geographic comparison
    • North America - Market size and forecast 2023-2028
      • Table Data Table on North America - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on North America - Year-over-year growth 2023-2028 (%)
    • APAC - Market size and forecast 2023-2028
      • Table Data Table on APAC - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on APAC - Year-over-year growth 2023-2028 (%)
    • Europe - Market size and forecast 2023-2028
      • Table Data Table on Europe - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Europe - Year-over-year growth 2023-2028 (%)
    • South America - Market size and forecast 2023-2028
      • Table Data Table on South America - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on South America - Year-over-year growth 2023-2028 (%)
    • Middle East and Africa - Market size and forecast 2023-2028
      • Table Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • US - Market size and forecast 2023-2028
      • Table Data Table on US - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on US - Year-over-year growth 2023-2028 (%)
    • China - Market size and forecast 2023-2028
      • Table Data Table on China - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on China - Year-over-year growth 2023-2028 (%)
    • UK - Market size and forecast 2023-2028
      • Table Data Table on UK - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on UK - Year-over-year growth 2023-2028 (%)
    • Japan - Market size and forecast 2023-2028
      • Table Data Table on Japan - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Japan - Year-over-year growth 2023-2028 (%)
    • Germany - Market size and forecast 2023-2028
      • Table Data Table on Germany - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Germany - Year-over-year growth 2023-2028 (%)
    • Market opportunity by geography
      • Table Data Tables on Market opportunity by geography ($ million)
  • Drivers, Challenges, and Opportunity/Restraints
    • Market drivers
      • Growing availability and complexity of data
      • Increasing adoption of visual and image analytics
      • Integration of social media analytics with marketing automation and
    • Market challenges
      • Concerns associated with interpreting unstructured data
      • Issues with identifying influencers and fake accounts
      • Shortage of skilled analytics professionals and high attrition rate
    • Impact of drivers and challenges
    • Market opportunities/restraints
      • Surging use of advanced targeting options
      • Emergence of multichannel analytics platform
      • Rise of social listening and sentiment analysis
  • Competitive Landscape
    • Overview
    • Competitive Landscape
    • Landscape disruption
    • Industry risks
  • Competitive Analysis
    • Companies profiled
    • Market positioning of companies
    • Adobe Inc.
    • Agorapulse SAS
    • Cision US Inc.
    • Digimind
    • GoodData Corp.
    • International Business Machines Corp.
    • Khoros LLC
    • Meltwater NV
    • NetBase Solutions Inc.
    • Oracle Corp.
    • Salesforce Inc.
    • SAP SE
    • SAS Institute Inc.
    • Sprout Social Inc.
    • Talkwalker Sarl
  • Appendix
    • Scope of the report
      • Market definition
      • Objectives
      • Notes and caveats
    • Inclusions and exclusions checklist
    • Currency conversion rates for US$
    • Research methodology
    • Data procurement
    • Data validation
    • Validation techniques employed for market sizing
    • Data synthesis
    • 360 degree market analysis
    • List of abbreviations

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings