Global Self Services Technologies Market 2024-2028

Global Self Services Technologies Market 2024-2028


The self services technologies market is forecasted to grow by USD 16211.5 mn during 2023-2028, accelerating at a CAGR of 10.03% during the forecast period. The report on the self services technologies market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growing penetration in APAC, deployment in commercial buildings and corporate offices, and need for self-service systems at quick-service restaurants (QSRs).

Technavio's self services technologies market is segmented as below:

By Product
  • ATM
  • Kiosks
  • Vending machines
By Geographical Landscape
  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa
This study identifies the emergence of NFC-based payment technology as one of the prime reasons driving the self services technologies market growth during the next few years. Also, emergence of energy-conserving vending machines and development of self-services technologies for differently-abled people will lead to sizable demand in the market.

The report on the self services technologies market covers the following areas:
  • Self services technologies market sizing
  • Self services technologies market forecast
  • Self services technologies market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading self services technologies market vendors that include Azkoyen SA, Beta Automation, Crane Payment Innovations Inc., Diebold Nixdorf Inc., Euronet Worldwide Inc., Fujitsu Ltd., Glory Ltd., GRGBanking, HANTLE Inc., HESS Cash Systems GmbH, Hyosung Corp., International Business Machines Corp., KIOSK Information Systems, NCR Voyix Corp., NEXCOM International Co. Ltd., Toshiba Corp., Vend-Rite Mfg. Co., and XIPHIAS Software Technologies Pvt. Ltd.. Also, the self services technologies market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. IT presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.


1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Product
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Market Landscape
2.1 Market ecosystem
Parent Market
Data Table on - Parent Market
2.2 Market characteristics
Market characteristics analysis
2.3 Value chain analysis
Value Chain Analysis
3 Market Sizing
3.1 Market definition
Offerings of companies included in the market definition
3.2 Market segment analysis
Market segments
3.3 Market size 2023
3.4 Market outlook: Forecast for 2023-2028
Chart on Global - Market size and forecast 2023-2028 ($ million)
Data Table on Global - Market size and forecast 2023-2028 ($ million)
Chart on Global Market: Year-over-year growth 2023-2028 (%)
Data Table on Global Market: Year-over-year growth 2023-2028 (%)
4 Historic Market Size
4.1 Global Self Services Technologies Market 2018 - 2022
Historic Market Size - Data Table on Global Self Services Technologies Market 2018 - 2022 ($ million)
4.2 Product segment analysis 2018 - 2022
Historic Market Size - Product Segment 2018 - 2022 ($ million)
4.3 Geography segment analysis 2018 - 2022
Historic Market Size - Geography Segment 2018 - 2022 ($ million)
4.4 Country segment analysis 2018 - 2022
Historic Market Size - Country Segment 2018 - 2022 ($ million)
5 Five Forces Analysis
5.1 Five forces summary
Five forces analysis - Comparison between 2023 and 2028
5.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2023 and 2028
5.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2023 and 2028
5.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2023 and 2028
5.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2023 and 2028
5.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2023 and 2028
5.7 Market condition
Chart on Market condition - Five forces 2023 and 2028
6 Market Segmentation by Product
6.1 Market segments
Chart on Product - Market share 2023-2028 (%)
Data Table on Product - Market share 2023-2028 (%)
6.2 Comparison by Product
Chart on Comparison by Product
Data Table on Comparison by Product
6.3 ATM - Market size and forecast 2023-2028
Chart on ATM - Market size and forecast 2023-2028 ($ million)
Data Table on ATM - Market size and forecast 2023-2028 ($ million)
Chart on ATM - Year-over-year growth 2023-2028 (%)
Data Table on ATM - Year-over-year growth 2023-2028 (%)
6.4 Kiosks - Market size and forecast 2023-2028
Chart on Kiosks - Market size and forecast 2023-2028 ($ million)
Data Table on Kiosks - Market size and forecast 2023-2028 ($ million)
Chart on Kiosks - Year-over-year growth 2023-2028 (%)
Data Table on Kiosks - Year-over-year growth 2023-2028 (%)
6.5 Vending machines - Market size and forecast 2023-2028
Chart on Vending machines - Market size and forecast 2023-2028 ($ million)
Data Table on Vending machines - Market size and forecast 2023-2028 ($ million)
Chart on Vending machines - Year-over-year growth 2023-2028 (%)
Data Table on Vending machines - Year-over-year growth 2023-2028 (%)
6.6 Market opportunity by Product
Market opportunity by Product ($ million)
Data Table on Market opportunity by Product ($ million)
7 Customer Landscape
7.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
8 Geographic Landscape
8.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2023-2028 (%)
Data Table on Market share By Geographical Landscape 2023-2028 (%)
8.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
8.3 North America - Market size and forecast 2023-2028
Chart on North America - Market size and forecast 2023-2028 ($ million)
Data Table on North America - Market size and forecast 2023-2028 ($ million)
Chart on North America - Year-over-year growth 2023-2028 (%)
Data Table on North America - Year-over-year growth 2023-2028 (%)
8.4 Europe - Market size and forecast 2023-2028
Chart on Europe - Market size and forecast 2023-2028 ($ million)
Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Chart on Europe - Year-over-year growth 2023-2028 (%)
Data Table on Europe - Year-over-year growth 2023-2028 (%)
8.5 APAC - Market size and forecast 2023-2028
Chart on APAC - Market size and forecast 2023-2028 ($ million)
Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Chart on APAC - Year-over-year growth 2023-2028 (%)
Data Table on APAC - Year-over-year growth 2023-2028 (%)
8.6 South America - Market size and forecast 2023-2028
Chart on South America - Market size and forecast 2023-2028 ($ million)
Data Table on South America - Market size and forecast 2023-2028 ($ million)
Chart on South America - Year-over-year growth 2023-2028 (%)
Data Table on South America - Year-over-year growth 2023-2028 (%)
8.7 Middle East and Africa - Market size and forecast 2023-2028
Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
8.8 US - Market size and forecast 2023-2028
Chart on US - Market size and forecast 2023-2028 ($ million)
Data Table on US - Market size and forecast 2023-2028 ($ million)
Chart on US - Year-over-year growth 2023-2028 (%)
Data Table on US - Year-over-year growth 2023-2028 (%)
8.9 China - Market size and forecast 2023-2028
Chart on China - Market size and forecast 2023-2028 ($ million)
Data Table on China - Market size and forecast 2023-2028 ($ million)
Chart on China - Year-over-year growth 2023-2028 (%)
Data Table on China - Year-over-year growth 2023-2028 (%)
8.10 Canada - Market size and forecast 2023-2028
Chart on Canada - Market size and forecast 2023-2028 ($ million)
Data Table on Canada - Market size and forecast 2023-2028 ($ million)
Chart on Canada - Year-over-year growth 2023-2028 (%)
Data Table on Canada - Year-over-year growth 2023-2028 (%)
8.11 UK - Market size and forecast 2023-2028
Chart on UK - Market size and forecast 2023-2028 ($ million)
Data Table on UK - Market size and forecast 2023-2028 ($ million)
Chart on UK - Year-over-year growth 2023-2028 (%)
Data Table on UK - Year-over-year growth 2023-2028 (%)
8.12 Germany - Market size and forecast 2023-2028
Chart on Germany - Market size and forecast 2023-2028 ($ million)
Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Chart on Germany - Year-over-year growth 2023-2028 (%)
Data Table on Germany - Year-over-year growth 2023-2028 (%)
8.13 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ million)
Data Tables on Market opportunity By Geographical Landscape ($ million)
9 Drivers, Challenges, and Opportunity/Restraints
9.1 Market drivers
9.2 Market challenges
9.3 Impact of drivers and challenges
Impact of drivers and challenges in 2023 and 2028
9.4 Market opportunities/restraints
10 Competitive Landscape
10.1 Overview
10.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
10.3 Landscape disruption
Overview on factors of disruption
10.4 Industry risks
Impact of key risks on business
11 Competitive Analysis
11.1 Companies profiled
Companies covered
11.2 Market positioning of companies
Matrix on companies position and classification
11.3 Azkoyen SA
Azkoyen SA - Overview
Azkoyen SA - Business segments
Azkoyen SA - Key offerings
Azkoyen SA - Segment focus
11.4 Crane Payment Innovations Inc.
Crane Payment Innovations Inc. - Overview
Crane Payment Innovations Inc. - Product / Service
Crane Payment Innovations Inc. - Key offerings
11.5 Diebold Nixdorf Inc.
Diebold Nixdorf Inc. - Overview
Diebold Nixdorf Inc. - Business segments
Diebold Nixdorf Inc. - Key news
Diebold Nixdorf Inc. - Key offerings
Diebold Nixdorf Inc. - Segment focus
11.6 Fujitsu Ltd.
Fujitsu Ltd. - Overview
Fujitsu Ltd. - Business segments
Fujitsu Ltd. - Key news
Fujitsu Ltd. - Key offerings
Fujitsu Ltd. - Segment focus
11.7 Glory Ltd.
Glory Ltd. - Overview
Glory Ltd. - Business segments
Glory Ltd. - Key offerings
Glory Ltd. - Segment focus
11.8 HESS Cash Systems GmbH
HESS Cash Systems GmbH - Overview
HESS Cash Systems GmbH - Product / Service
HESS Cash Systems GmbH - Key offerings
11.9 KIOSK Information Systems
KIOSK Information Systems - Overview
KIOSK Information Systems - Product / Service
KIOSK Information Systems - Key offerings
11.10 NCR Voyix Corp.
NCR Voyix Corp. - Overview
NCR Voyix Corp. - Business segments
NCR Voyix Corp. - Key news
NCR Voyix Corp. - Key offerings
NCR Voyix Corp. - Segment focus
11.11 NEXCOM International Co. Ltd.
NEXCOM International Co. Ltd. - Overview
NEXCOM International Co. Ltd. - Product / Service
NEXCOM International Co. Ltd. - Key offerings
11.12 XIPHIAS Software Technologies Pvt. Ltd.
XIPHIAS Software Technologies Pvt. Ltd. - Overview
XIPHIAS Software Technologies Pvt. Ltd. - Product / Service
XIPHIAS Software Technologies Pvt. Ltd. - Key offerings
12 Appendix
12.1 Scope of the report
12.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
12.3 Currency conversion rates for US$
Currency conversion rates for US$
12.4 Research methodology
Research methodology
12.5 Data procurement
Information sources
12.6 Data validation
Data validation
12.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
12.8 Data synthesis
Data synthesis
12.9 360 degree market analysis
360 degree market analysis
12.10 List of abbreviations
List of abbreviations
Exhibits:
Exhibits1: Executive Summary - Chart on Market Overview
Exhibits2: Executive Summary - Data Table on Market Overview
Exhibits3: Executive Summary - Chart on Global Market Characteristics
Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits5: Executive Summary - Chart on Market Segmentation by Product
Exhibits6: Executive Summary - Chart on Incremental Growth
Exhibits7: Executive Summary - Data Table on Incremental Growth
Exhibits8: Executive Summary - Chart on Company Market Positioning
Exhibits9: Parent Market
Exhibits10: Data Table on - Parent Market
Exhibits11: Market characteristics analysis
Exhibits12: Value Chain Analysis
Exhibits13: Offerings of companies included in the market definition
Exhibits14: Market segments
Exhibits15: Chart on Global - Market size and forecast 2023-2028 ($ million)
Exhibits16: Data Table on Global - Market size and forecast 2023-2028 ($ million)
Exhibits17: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits18: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits19: Historic Market Size - Data Table on Global Self Services Technologies Market 2018 - 2022 ($ million)
Exhibits20: Historic Market Size - Product Segment 2018 - 2022 ($ million)
Exhibits21: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
Exhibits22: Historic Market Size - Country Segment 2018 - 2022 ($ million)
Exhibits23: Five forces analysis - Comparison between 2023 and 2028
Exhibits24: Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits26: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits27: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits28: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits29: Chart on Market condition - Five forces 2023 and 2028
Exhibits30: Chart on Product - Market share 2023-2028 (%)
Exhibits31: Data Table on Product - Market share 2023-2028 (%)
Exhibits32: Chart on Comparison by Product
Exhibits33: Data Table on Comparison by Product
Exhibits34: Chart on ATM - Market size and forecast 2023-2028 ($ million)
Exhibits35: Data Table on ATM - Market size and forecast 2023-2028 ($ million)
Exhibits36: Chart on ATM - Year-over-year growth 2023-2028 (%)
Exhibits37: Data Table on ATM - Year-over-year growth 2023-2028 (%)
Exhibits38: Chart on Kiosks - Market size and forecast 2023-2028 ($ million)
Exhibits39: Data Table on Kiosks - Market size and forecast 2023-2028 ($ million)
Exhibits40: Chart on Kiosks - Year-over-year growth 2023-2028 (%)
Exhibits41: Data Table on Kiosks - Year-over-year growth 2023-2028 (%)
Exhibits42: Chart on Vending machines - Market size and forecast 2023-2028 ($ million)
Exhibits43: Data Table on Vending machines - Market size and forecast 2023-2028 ($ million)
Exhibits44: Chart on Vending machines - Year-over-year growth 2023-2028 (%)
Exhibits45: Data Table on Vending machines - Year-over-year growth 2023-2028 (%)
Exhibits46: Market opportunity by Product ($ million)
Exhibits47: Data Table on Market opportunity by Product ($ million)
Exhibits48: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits49: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibits50: Data Table on Market share By Geographical Landscape 2023-2028 (%)
Exhibits51: Chart on Geographic comparison
Exhibits52: Data Table on Geographic comparison
Exhibits53: Chart on North America - Market size and forecast 2023-2028 ($ million)
Exhibits54: Data Table on North America - Market size and forecast 2023-2028 ($ million)
Exhibits55: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits56: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits57: Chart on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits58: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits59: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits60: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits61: Chart on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits62: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits63: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits64: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits65: Chart on South America - Market size and forecast 2023-2028 ($ million)
Exhibits66: Data Table on South America - Market size and forecast 2023-2028 ($ million)
Exhibits67: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits68: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits69: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits70: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits71: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits72: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits73: Chart on US - Market size and forecast 2023-2028 ($ million)
Exhibits74: Data Table on US - Market size and forecast 2023-2028 ($ million)
Exhibits75: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits76: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits77: Chart on China - Market size and forecast 2023-2028 ($ million)
Exhibits78: Data Table on China - Market size and forecast 2023-2028 ($ million)
Exhibits79: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits80: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits81: Chart on Canada - Market size and forecast 2023-2028 ($ million)
Exhibits82: Data Table on Canada - Market size and forecast 2023-2028 ($ million)
Exhibits83: Chart on Canada - Year-over-year growth 2023-2028 (%)
Exhibits84: Data Table on Canada - Year-over-year growth 2023-2028 (%)
Exhibits85: Chart on UK - Market size and forecast 2023-2028 ($ million)
Exhibits86: Data Table on UK - Market size and forecast 2023-2028 ($ million)
Exhibits87: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits88: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits89: Chart on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits90: Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits91: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits92: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits93: Market opportunity By Geographical Landscape ($ million)
Exhibits94: Data Tables on Market opportunity By Geographical Landscape ($ million)
Exhibits95: Impact of drivers and challenges in 2023 and 2028
Exhibits96: Overview on criticality of inputs and factors of differentiation
Exhibits97: Overview on factors of disruption
Exhibits98: Impact of key risks on business
Exhibits99: Companies covered
Exhibits100: Matrix on companies position and classification
Exhibits101: Azkoyen SA - Overview
Exhibits102: Azkoyen SA - Business segments
Exhibits103: Azkoyen SA - Key offerings
Exhibits104: Azkoyen SA - Segment focus
Exhibits105: Crane Payment Innovations Inc. - Overview
Exhibits106: Crane Payment Innovations Inc. - Product / Service
Exhibits107: Crane Payment Innovations Inc. - Key offerings
Exhibits108: Diebold Nixdorf Inc. - Overview
Exhibits109: Diebold Nixdorf Inc. - Business segments
Exhibits110: Diebold Nixdorf Inc. - Key news
Exhibits111: Diebold Nixdorf Inc. - Key offerings
Exhibits112: Diebold Nixdorf Inc. - Segment focus
Exhibits113: Fujitsu Ltd. - Overview
Exhibits114: Fujitsu Ltd. - Business segments
Exhibits115: Fujitsu Ltd. - Key news
Exhibits116: Fujitsu Ltd. - Key offerings
Exhibits117: Fujitsu Ltd. - Segment focus
Exhibits118: Glory Ltd. - Overview
Exhibits119: Glory Ltd. - Business segments
Exhibits120: Glory Ltd. - Key offerings
Exhibits121: Glory Ltd. - Segment focus
Exhibits122: HESS Cash Systems GmbH - Overview
Exhibits123: HESS Cash Systems GmbH - Product / Service
Exhibits124: HESS Cash Systems GmbH - Key offerings
Exhibits125: KIOSK Information Systems - Overview
Exhibits126: KIOSK Information Systems - Product / Service
Exhibits127: KIOSK Information Systems - Key offerings
Exhibits128: NCR Voyix Corp. - Overview
Exhibits129: NCR Voyix Corp. - Business segments
Exhibits130: NCR Voyix Corp. - Key news
Exhibits131: NCR Voyix Corp. - Key offerings
Exhibits132: NCR Voyix Corp. - Segment focus
Exhibits133: NEXCOM International Co. Ltd. - Overview
Exhibits134: NEXCOM International Co. Ltd. - Product / Service
Exhibits135: NEXCOM International Co. Ltd. - Key offerings
Exhibits136: XIPHIAS Software Technologies Pvt. Ltd. - Overview
Exhibits137: XIPHIAS Software Technologies Pvt. Ltd. - Product / Service
Exhibits138: XIPHIAS Software Technologies Pvt. Ltd. - Key offerings
Exhibits139: Inclusions checklist
Exhibits140: Exclusions checklist
Exhibits141: Currency conversion rates for US$
Exhibits142: Research methodology
Exhibits143: Information sources
Exhibits144: Data validation
Exhibits145: Validation techniques employed for market sizing
Exhibits146: Data synthesis
Exhibits147: 360 degree market analysis
Exhibits148: List of abbreviations

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