Global Outsourcing Market in BFSI Sector 2024-2028

Outsourcing In BFSI Sector Market 2024-2028


The outsourcing in bfsi sector market is forecasted to grow by USD 28.2 bn during 2023-2028, accelerating at a CAGR of 4.5% during the forecast period. The report on the outsourcing in bfsi sector market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing need for adherence to regulatory compliance, increasing adoption of bpo in bfsi sector, and increasing focus on reducing operational costs in bfsi sector.

Technavio's outsourcing in bfsi sector market is segmented as below:
  • By Type
  • ITO
  • BPO
  • By Geographical Landscape
  • North America
  • Europe
  • APAC
  • Middle East and Africa
  • South America
This study identifies the rising emphasis on process automation as one of the prime reasons driving the outsourcing in bfsi sector market growth during the next few years. Also, rise of multi-country and centralized outsourcing models and increasing digital transformation in organizations will lead to sizable demand in the market.

The report on the outsourcing in bfsi sector market covers the following areas:
  • Outsourcing In BFSI Sector Market sizing
  • Outsourcing In BFSI Sector Market forecast
  • Outsourcing In BFSI Sector Market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading outsourcing in bfsi sector market vendors that include Accenture PLC, Beyondsoft Consulting Inc., CGI Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., eClerx Services Ltd., EPAM Systems Inc., ExlService Holdings Inc., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Larsen and Toubro Ltd., Mahindra and Mahindra Ltd., Unisys Corp., Valores Corporativos Softtek S.A. de C.V., Virtusa Corp., Wipro Ltd., WNS Holdings Ltd., and Xerox Holdings Corp.. Also, the outsourcing in bfsi sector market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.


1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Type
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Market Landscape
2.1 Market ecosystem
Parent Market
Data Table on - Parent Market
2.2 Market characteristics
Market characteristics analysis
2.3 Value chain analysis
Value Chain Analysis
3 Market Sizing
3.1 Market definition
Offerings of companies included in the market definition
3.2 Market segment analysis
Market segments
3.3 Market size 2023
3.4 Market outlook: Forecast for 2023-2028
Chart on Global - Market size and forecast 2023-2028 ($ billion)
Data Table on Global - Market size and forecast 2023-2028 ($ billion)
Chart on Global Market: Year-over-year growth 2023-2028 (%)
Data Table on Global Market: Year-over-year growth 2023-2028 (%)
4 Historic Market Size
4.1 Global Outsourcing Market In BFSI Sector 2018 - 2022
Historic Market Size - Data Table on Global Outsourcing Market In BFSI Sector 2018 - 2022 ($ billion)
4.2 Type segment analysis 2018 - 2022
Historic Market Size - Type Segment 2018 - 2022 ($ billion)
4.3 Geography segment analysis 2018 - 2022
Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
4.4 Country segment analysis 2018 - 2022
Historic Market Size - Country Segment 2018 - 2022 ($ billion)
5 Five Forces Analysis
5.1 Five forces summary
Five forces analysis - Comparison between 2023 and 2028
5.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2023 and 2028
5.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2023 and 2028
5.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2023 and 2028
5.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2023 and 2028
5.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2023 and 2028
5.7 Market condition
Chart on Market condition - Five forces 2023 and 2028
6 Market Segmentation by Type
6.1 Market segments
Chart on Type - Market share 2023-2028 (%)
Data Table on Type - Market share 2023-2028 (%)
6.2 Comparison by Type
Chart on Comparison by Type
Data Table on Comparison by Type
6.3 ITO - Market size and forecast 2023-2028
Chart on ITO - Market size and forecast 2023-2028 ($ billion)
Data Table on ITO - Market size and forecast 2023-2028 ($ billion)
Chart on ITO - Year-over-year growth 2023-2028 (%)
Data Table on ITO - Year-over-year growth 2023-2028 (%)
6.4 BPO - Market size and forecast 2023-2028
Chart on BPO - Market size and forecast 2023-2028 ($ billion)
Data Table on BPO - Market size and forecast 2023-2028 ($ billion)
Chart on BPO - Year-over-year growth 2023-2028 (%)
Data Table on BPO - Year-over-year growth 2023-2028 (%)
6.5 Market opportunity by Type
Market opportunity by Type ($ billion)
Data Table on Market opportunity by Type ($ billion)
7 Customer Landscape
7.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
8 Geographic Landscape
8.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2023-2028 (%)
Data Table on Market share By Geographical Landscape 2023-2028 (%)
8.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
8.3 North America - Market size and forecast 2023-2028
Chart on North America - Market size and forecast 2023-2028 ($ billion)
Data Table on North America - Market size and forecast 2023-2028 ($ billion)
Chart on North America - Year-over-year growth 2023-2028 (%)
Data Table on North America - Year-over-year growth 2023-2028 (%)
8.4 Europe - Market size and forecast 2023-2028
Chart on Europe - Market size and forecast 2023-2028 ($ billion)
Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
Chart on Europe - Year-over-year growth 2023-2028 (%)
Data Table on Europe - Year-over-year growth 2023-2028 (%)
8.5 APAC - Market size and forecast 2023-2028
Chart on APAC - Market size and forecast 2023-2028 ($ billion)
Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
Chart on APAC - Year-over-year growth 2023-2028 (%)
Data Table on APAC - Year-over-year growth 2023-2028 (%)
8.6 Middle East and Africa - Market size and forecast 2023-2028
Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
8.7 South America - Market size and forecast 2023-2028
Chart on South America - Market size and forecast 2023-2028 ($ billion)
Data Table on South America - Market size and forecast 2023-2028 ($ billion)
Chart on South America - Year-over-year growth 2023-2028 (%)
Data Table on South America - Year-over-year growth 2023-2028 (%)
8.8 US - Market size and forecast 2023-2028
Chart on US - Market size and forecast 2023-2028 ($ billion)
Data Table on US - Market size and forecast 2023-2028 ($ billion)
Chart on US - Year-over-year growth 2023-2028 (%)
Data Table on US - Year-over-year growth 2023-2028 (%)
8.9 UK - Market size and forecast 2023-2028
Chart on UK - Market size and forecast 2023-2028 ($ billion)
Data Table on UK - Market size and forecast 2023-2028 ($ billion)
Chart on UK - Year-over-year growth 2023-2028 (%)
Data Table on UK - Year-over-year growth 2023-2028 (%)
8.10 Germany - Market size and forecast 2023-2028
Chart on Germany - Market size and forecast 2023-2028 ($ billion)
Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
Chart on Germany - Year-over-year growth 2023-2028 (%)
Data Table on Germany - Year-over-year growth 2023-2028 (%)
8.11 China - Market size and forecast 2023-2028
Chart on China - Market size and forecast 2023-2028 ($ billion)
Data Table on China - Market size and forecast 2023-2028 ($ billion)
Chart on China - Year-over-year growth 2023-2028 (%)
Data Table on China - Year-over-year growth 2023-2028 (%)
8.12 Japan - Market size and forecast 2023-2028
Chart on Japan - Market size and forecast 2023-2028 ($ billion)
Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
Chart on Japan - Year-over-year growth 2023-2028 (%)
Data Table on Japan - Year-over-year growth 2023-2028 (%)
8.13 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ billion)
Data Tables on Market opportunity By Geographical Landscape ($ billion)
9 Drivers, Challenges, and Opportunity/Restraints
9.1 Market drivers
9.2 Market challenges
9.3 Impact of drivers and challenges
Impact of drivers and challenges in 2023 and 2028
9.4 Market opportunities/restraints
10 Competitive Landscape
10.1 Overview
10.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
10.3 Landscape disruption
Overview on factors of disruption
10.4 Industry risks
Impact of key risks on business
11 Competitive Analysis
11.1 Companies profiled
Companies covered
11.2 Market positioning of companies
Matrix on companies position and classification
11.3 Accenture PLC
Accenture PLC - Overview
Accenture PLC - Business segments
Accenture PLC - Key news
Accenture PLC - Key offerings
Accenture PLC - Segment focus
11.4 CGI Inc.
CGI Inc. - Overview
CGI Inc. - Business segments
CGI Inc. - Key news
CGI Inc. - Key offerings
CGI Inc. - Segment focus
11.5 Cognizant Technology Solutions Corp.
Cognizant Technology Solutions Corp. - Overview
Cognizant Technology Solutions Corp. - Business segments
Cognizant Technology Solutions Corp. - Key news
Cognizant Technology Solutions Corp. - Key offerings
Cognizant Technology Solutions Corp. - Segment focus
11.6 Dell Technologies Inc.
Dell Technologies Inc. - Overview
Dell Technologies Inc. - Business segments
Dell Technologies Inc. - Key news
Dell Technologies Inc. - Key offerings
Dell Technologies Inc. - Segment focus
11.7 Genpact Ltd.
Genpact Ltd. - Overview
Genpact Ltd. - Business segments
Genpact Ltd. - Key news
Genpact Ltd. - Key offerings
Genpact Ltd. - Segment focus
11.8 HCL Technologies Ltd.
HCL Technologies Ltd. - Overview
HCL Technologies Ltd. - Business segments
HCL Technologies Ltd. - Key news
HCL Technologies Ltd. - Key offerings
HCL Technologies Ltd. - Segment focus
11.9 Infosys Ltd.
Infosys Ltd. - Overview
Infosys Ltd. - Business segments
Infosys Ltd. - Key news
Infosys Ltd. - Key offerings
Infosys Ltd. - Segment focus
11.10 International Business Machines Corp.
International Business Machines Corp. - Overview
International Business Machines Corp. - Business segments
International Business Machines Corp. - Key news
International Business Machines Corp. - Key offerings
International Business Machines Corp. - Segment focus
11.11 Unisys Corp.
Unisys Corp. - Overview
Unisys Corp. - Business segments
Unisys Corp. - Key news
Unisys Corp. - Key offerings
Unisys Corp. - Segment focus
11.12 Wipro Ltd.
Wipro Ltd. - Overview
Wipro Ltd. - Business segments
Wipro Ltd. - Key news
Wipro Ltd. - Key offerings
Wipro Ltd. - Segment focus
12 Appendix
12.1 Scope of the report
12.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
12.3 Currency conversion rates for US$
Currency conversion rates for US$
12.4 Research methodology
Research methodology
12.5 Data procurement
Information sources
12.6 Data validation
Data validation
12.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
12.8 Data synthesis
Data synthesis
12.9 360 degree market analysis
360 degree market analysis
12.10 List of abbreviations
List of abbreviations
Exhibits:
Exhibits1: Executive Summary - Chart on Market Overview
Exhibits2: Executive Summary - Data Table on Market Overview
Exhibits3: Executive Summary - Chart on Global Market Characteristics
Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits5: Executive Summary - Chart on Market Segmentation by Type
Exhibits6: Executive Summary - Chart on Incremental Growth
Exhibits7: Executive Summary - Data Table on Incremental Growth
Exhibits8: Executive Summary - Chart on Company Market Positioning
Exhibits9: Parent Market
Exhibits10: Data Table on - Parent Market
Exhibits11: Market characteristics analysis
Exhibits12: Value Chain Analysis
Exhibits13: Offerings of companies included in the market definition
Exhibits14: Market segments
Exhibits15: Chart on Global - Market size and forecast 2023-2028 ($ billion)
Exhibits16: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
Exhibits17: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits18: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits19: Historic Market Size - Data Table on Global Outsourcing Market In BFSI Sector 2018 - 2022 ($ billion)
Exhibits20: Historic Market Size - Type Segment 2018 - 2022 ($ billion)
Exhibits21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
Exhibits22: Historic Market Size - Country Segment 2018 - 2022 ($ billion)
Exhibits23: Five forces analysis - Comparison between 2023 and 2028
Exhibits24: Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits26: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits27: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits28: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits29: Chart on Market condition - Five forces 2023 and 2028
Exhibits30: Chart on Type - Market share 2023-2028 (%)
Exhibits31: Data Table on Type - Market share 2023-2028 (%)
Exhibits32: Chart on Comparison by Type
Exhibits33: Data Table on Comparison by Type
Exhibits34: Chart on ITO - Market size and forecast 2023-2028 ($ billion)
Exhibits35: Data Table on ITO - Market size and forecast 2023-2028 ($ billion)
Exhibits36: Chart on ITO - Year-over-year growth 2023-2028 (%)
Exhibits37: Data Table on ITO - Year-over-year growth 2023-2028 (%)
Exhibits38: Chart on BPO - Market size and forecast 2023-2028 ($ billion)
Exhibits39: Data Table on BPO - Market size and forecast 2023-2028 ($ billion)
Exhibits40: Chart on BPO - Year-over-year growth 2023-2028 (%)
Exhibits41: Data Table on BPO - Year-over-year growth 2023-2028 (%)
Exhibits42: Market opportunity by Type ($ billion)
Exhibits43: Data Table on Market opportunity by Type ($ billion)
Exhibits44: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits45: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibits46: Data Table on Market share By Geographical Landscape 2023-2028 (%)
Exhibits47: Chart on Geographic comparison
Exhibits48: Data Table on Geographic comparison
Exhibits49: Chart on North America - Market size and forecast 2023-2028 ($ billion)
Exhibits50: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
Exhibits51: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits52: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits53: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibits54: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
Exhibits55: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits56: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits57: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibits58: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
Exhibits59: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits60: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits61: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibits62: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
Exhibits63: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits64: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits65: Chart on South America - Market size and forecast 2023-2028 ($ billion)
Exhibits66: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
Exhibits67: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits68: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits69: Chart on US - Market size and forecast 2023-2028 ($ billion)
Exhibits70: Data Table on US - Market size and forecast 2023-2028 ($ billion)
Exhibits71: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits72: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits73: Chart on UK - Market size and forecast 2023-2028 ($ billion)
Exhibits74: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
Exhibits75: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits76: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits77: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibits78: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
Exhibits79: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits80: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits81: Chart on China - Market size and forecast 2023-2028 ($ billion)
Exhibits82: Data Table on China - Market size and forecast 2023-2028 ($ billion)
Exhibits83: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits84: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits85: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibits86: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
Exhibits87: Chart on Japan - Year-over-year growth 2023-2028 (%)
Exhibits88: Data Table on Japan - Year-over-year growth 2023-2028 (%)
Exhibits89: Market opportunity By Geographical Landscape ($ billion)
Exhibits90: Data Tables on Market opportunity By Geographical Landscape ($ billion)
Exhibits91: Impact of drivers and challenges in 2023 and 2028
Exhibits92: Overview on criticality of inputs and factors of differentiation
Exhibits93: Overview on factors of disruption
Exhibits94: Impact of key risks on business
Exhibits95: Companies covered
Exhibits96: Matrix on companies position and classification
Exhibits97: Accenture PLC - Overview
Exhibits98: Accenture PLC - Business segments
Exhibits99: Accenture PLC - Key news
Exhibits100: Accenture PLC - Key offerings
Exhibits101: Accenture PLC - Segment focus
Exhibits102: CGI Inc. - Overview
Exhibits103: CGI Inc. - Business segments
Exhibits104: CGI Inc. - Key news
Exhibits105: CGI Inc. - Key offerings
Exhibits106: CGI Inc. - Segment focus
Exhibits107: Cognizant Technology Solutions Corp. - Overview
Exhibits108: Cognizant Technology Solutions Corp. - Business segments
Exhibits109: Cognizant Technology Solutions Corp. - Key news
Exhibits110: Cognizant Technology Solutions Corp. - Key offerings
Exhibits111: Cognizant Technology Solutions Corp. - Segment focus
Exhibits112: Dell Technologies Inc. - Overview
Exhibits113: Dell Technologies Inc. - Business segments
Exhibits114: Dell Technologies Inc. - Key news
Exhibits115: Dell Technologies Inc. - Key offerings
Exhibits116: Dell Technologies Inc. - Segment focus
Exhibits117: Genpact Ltd. - Overview
Exhibits118: Genpact Ltd. - Business segments
Exhibits119: Genpact Ltd. - Key news
Exhibits120: Genpact Ltd. - Key offerings
Exhibits121: Genpact Ltd. - Segment focus
Exhibits122: HCL Technologies Ltd. - Overview
Exhibits123: HCL Technologies Ltd. - Business segments
Exhibits124: HCL Technologies Ltd. - Key news
Exhibits125: HCL Technologies Ltd. - Key offerings
Exhibits126: HCL Technologies Ltd. - Segment focus
Exhibits127: Infosys Ltd. - Overview
Exhibits128: Infosys Ltd. - Business segments
Exhibits129: Infosys Ltd. - Key news
Exhibits130: Infosys Ltd. - Key offerings
Exhibits131: Infosys Ltd. - Segment focus
Exhibits132: International Business Machines Corp. - Overview
Exhibits133: International Business Machines Corp. - Business segments
Exhibits134: International Business Machines Corp. - Key news
Exhibits135: International Business Machines Corp. - Key offerings
Exhibits136: International Business Machines Corp. - Segment focus
Exhibits137: Unisys Corp. - Overview
Exhibits138: Unisys Corp. - Business segments
Exhibits139: Unisys Corp. - Key news
Exhibits140: Unisys Corp. - Key offerings
Exhibits141: Unisys Corp. - Segment focus
Exhibits142: Wipro Ltd. - Overview
Exhibits143: Wipro Ltd. - Business segments
Exhibits144: Wipro Ltd. - Key news
Exhibits145: Wipro Ltd. - Key offerings
Exhibits146: Wipro Ltd. - Segment focus
Exhibits147: Inclusions checklist
Exhibits148: Exclusions checklist
Exhibits149: Currency conversion rates for US$
Exhibits150: Research methodology
Exhibits151: Information sources
Exhibits152: Data validation
Exhibits153: Validation techniques employed for market sizing
Exhibits154: Data synthesis
Exhibits155: 360 degree market analysis
Exhibits156: List of abbreviations

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