Global Outsourcing Market in BFSI Sector Market 2022-2026

Global Outsourcing Market in BFSI Sector Market 2022-2026

Technavio has been monitoring the outsourcing market in BFSI sector market and it is poised to grow by $31.15 bn during 2022-2026, accelerating at a CAGR of 4.89% during the forecast period. Our report on the outsourcing market in BFSI sector market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the growing need to conform to regulatory compliance, increasing adoption of BPO in BFSI sector, and increasing focus on reducing operational costs in BFSI sector.

The outsourcing market in BFSI sector market analysis includes the type segment and geographic landscape.

Technavio's outsourcing market in BFSI sector market is segmented as below:

By Type

  • ITO
  • BPO
By Geographical Landscape
  • North America
  • Europe
  • APAC
  • Middle East and Africa
  • South America
This study identifies the rising emphasis on process automation as one of the prime reasons driving the outsourcing market in BFSI sector market growth during the next few years. Also, rise of multi-country and centralized outsourcing models and growing digital transformation in organizations will lead to sizable demand in the market.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. Our report on the outsourcing market in BFSI sector market covers the following areas:
  • Outsourcing market in BFSI sector market sizing
  • Outsourcing market in BFSI sector market forecast
  • Outsourcing market in BFSI sector market industry analysis
Technavio's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading outsourcing market in BFSI sector market vendors that include Accenture Plc, Beyondsoft Corp, CGI INC, Cognizant Technology Solutions Corp., Dell Technologies Inc., eClerx Services Ltd., EPAM Systems Inc., ExlService Holdings Inc., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., ITC Ltd., Larsen and Toubro Ltd., Mahindra and Mahindra Ltd., Unisys Corp., Valores Corporativos Softtek S.A. de C.V., Virtusa Corp., Wipro Ltd., WNS Holdings Ltd., and Xerox Holdings Corp. Also, the outsourcing market in BFSI sector market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

Technavio presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. Technavio's market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.


  • Executive Summary
    • Market overview
      • Table Executive Summary - Chart on Market Overview
      • Table Executive Summary - Data Table on Market Overview
      • Table Executive Summary - Chart on Global Market Characteristics
      • Table Executive Summary - Chart on Market by Geography
      • Table Executive Summary - Chart on Market Segmentation by Type
      • Table Executive Summary - Chart on Incremental Growth
      • Table Executive Summary - Data Table on Incremental Growth
      • Table Executive Summary - Chart on Vendor Market Positioning
  • Market Landscape
    • Market ecosystem
      • Table Parent market
      • Table Market Characteristics
  • Market Sizing
    • Market definition
      • Table Offerings of vendors included in the market definition
    • Market segment analysis
      • Table Market segments
    • Market size 2021
    • Market outlook: Forecast for 2021-2026
      • Table Chart on Global - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on Global - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on Global Market: Year-over-year growth 2021-2026 (%)
      • Table Data Table on Global Market: Year-over-year growth 2021-2026 (%)
  • Five Forces Analysis
    • Five forces summary
      • Table Five forces analysis - Comparison between 2021 and 2026
    • Bargaining power of buyers
      • Table Chart on Bargaining power of buyers - Impact of key factors 2021 and 2026
    • Bargaining power of suppliers
      • Table Bargaining power of suppliers - Impact of key factors in 2021 and 2026
    • Threat of new entrants
      • Table Threat of new entrants - Impact of key factors in 2021 and 2026
    • Threat of substitutes
      • Table Threat of substitutes - Impact of key factors in 2021 and 2026
    • Threat of rivalry
      • Table Threat of rivalry - Impact of key factors in 2021 and 2026
    • Market condition
      • Table Chart on Market condition - Five forces 2021 and 2026
  • Market Segmentation by Type
    • Market segments
      • Table Chart on Type - Market share 2021-2026 (%)
      • Table Data Table on Type - Market share 2021-2026 (%)
    • Comparison by Type
      • Table Chart on Comparison by Type
      • Table Data Table on Comparison by Type
    • ITO - Market size and forecast 2021-2026
      • Table Chart on ITO - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on ITO - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on ITO - Year-over-year growth 2021-2026 (%)
      • Table Data Table on ITO - Year-over-year growth 2021-2026 (%)
    • BPO - Market size and forecast 2021-2026
      • Table Chart on BPO - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on BPO - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on BPO - Year-over-year growth 2021-2026 (%)
      • Table Data Table on BPO - Year-over-year growth 2021-2026 (%)
    • Market opportunity by Type
      • Table Market opportunity by Type ($ billion)
  • Customer Landscape
    • Customer landscape overview
      • Table Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Geographic Landscape
    • Geographic segmentation
      • Table Chart on Market share by geography 2021-2026 (%)
      • Table Data Table on Market share by geography 2021-2026 (%)
    • Geographic comparison
      • Table Chart on Geographic comparison
      • Table Data Table on Geographic comparison
    • North America - Market size and forecast 2021-2026
      • Table Chart on North America - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on North America - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on North America - Year-over-year growth 2021-2026 (%)
      • Table Data Table on North America - Year-over-year growth 2021-2026 (%)
    • Europe - Market size and forecast 2021-2026
      • Table Chart on Europe - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on Europe - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on Europe - Year-over-year growth 2021-2026 (%)
      • Table Data Table on Europe - Year-over-year growth 2021-2026 (%)
    • APAC - Market size and forecast 2021-2026
      • Table Chart on APAC - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on APAC - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on APAC - Year-over-year growth 2021-2026 (%)
      • Table Data Table on APAC - Year-over-year growth 2021-2026 (%)
    • Middle East and Africa - Market size and forecast 2021- 2026
      • Table Chart on Middle East and Africa - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on Middle East and Africa - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on Middle East and Africa - Year-over-year growth 2021-2026 (%)
      • Table Data Table on Middle East and Africa - Year-over-year growth 2021-2026 (%)
    • South America - Market size and forecast 2021-2026
      • Table Chart on South America - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on South America - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on South America - Year-over-year growth 2021-2026 (%)
      • Table Data Table on South America - Year-over-year growth 2021-2026 (%)
    • US - Market size and forecast 2021-2026
      • Table Chart on US - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on US - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on US - Year-over-year growth 2021-2026 (%)
      • Table Data Table on US - Year-over-year growth 2021-2026 (%)
    • UK - Market size and forecast 2021-2026
      • Table Chart on UK - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on UK - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on UK - Year-over-year growth 2021-2026 (%)
      • Table Data Table on UK - Year-over-year growth 2021-2026 (%)
    • Germany - Market size and forecast 2021-2026
      • Table Chart on Germany - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on Germany - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on Germany - Year-over-year growth 2021-2026 (%)
      • Table Data Table on Germany - Year-over-year growth 2021-2026 (%)
    • China - Market size and forecast 2021-2026
      • Table Chart on China - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on China - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on China - Year-over-year growth 2021-2026 (%)
      • Table Data Table on China - Year-over-year growth 2021-2026 (%)
    • Japan - Market size and forecast 2021-2026
      • Table Chart on Japan - Market size and forecast 2021-2026 ($ billion)
      • Table Data Table on Japan - Market size and forecast 2021-2026 ($ billion)
      • Table Chart on Japan - Year-over-year growth 2021-2026 (%)
      • Table Data Table on Japan - Year-over-year growth 2021-2026 (%)
    • Market opportunity by geography
      • Table Market opportunity by geography ($ billion)
  • Drivers, Challenges, and Trends
    • Market drivers
      • Growing need to conform to regulatory compliance
      • Increasing adoption of BPO in BFSI sector
      • Increasing focus on reducing operational costs in BFSI sector
    • Market challenges
      • Growing concerns regarding data breaches
      • Increasing costs for BPOs
      • Language barrier and goodwill risks
    • Impact of drivers and challenges
      • Table Impact of drivers and challenges in 2021 and 2026
    • Market trends
      • Rising emphasis on process automation
      • Rise of multi-country and centralized outsourcing models
      • Growing digital transformation in organizations
  • Vendor Landscape
    • Overview
    • Vendor landscape
      • Table Overview on Criticality of inputs and Factors of differentiation
    • Landscape disruption
      • Table Overview on factors of disruption
    • Industry risks
      • Table Impact of key risks on business
  • Vendor Analysis
    • Vendors covered
      • Table Vendors covered
    • Market positioning of vendors
      • Table Matrix on vendor position and classification
    • Accenture Plc
      • Table Accenture Plc - Overview
      • Table Accenture Plc - Business segments
      • Table Accenture Plc - Key news
      • Table Accenture Plc - Key offerings
      • Table Accenture Plc - Segment focus
    • CGI INC
      • Table CGI INC - Overview
      • Table CGI INC - Business segments
      • Table CGI INC - Key news
      • Table CGI INC - Key offerings
      • Table CGI INC - Segment focus
    • Cognizant Technology Solutions Corp.
      • Table Cognizant Technology Solutions Corp. - Overview
      • Table Cognizant Technology Solutions Corp. - Business segments
      • Table Cognizant Technology Solutions Corp. - Key news
      • Table Cognizant Technology Solutions Corp. - Key offerings
      • Table Cognizant Technology Solutions Corp. - Segment focus
    • Dell Technologies Inc.
      • Table Dell Technologies Inc. - Overview
      • Table Dell Technologies Inc. - Business segments
      • Table Dell Technologies Inc. - Key news
      • Table Dell Technologies Inc. - Key offerings
      • Table Dell Technologies Inc. - Segment focus
    • Genpact Ltd.
      • Table Genpact Ltd. - Overview
      • Table Genpact Ltd. - Business segments
      • Table Genpact Ltd. - Key news
      • Table Genpact Ltd. - Key offerings
      • Table Genpact Ltd. - Segment focus
    • HCL Technologies Ltd.
      • Table HCL Technologies Ltd. - Overview
      • Table HCL Technologies Ltd. - Business segments
      • Table HCL Technologies Ltd. - Key offerings
      • Table HCL Technologies Ltd. - Segment focus
    • Infosys Ltd.
      • Table Infosys Ltd. - Overview
      • Table Infosys Ltd. - Business segments
      • Table Infosys Ltd. - Key news
      • Table Infosys Ltd. - Key offerings
      • Table Infosys Ltd. - Segment focus
    • International Business Machines Corp.
      • Table International Business Machines Corp. - Overview
      • Table International Business Machines Corp. - Business segments
      • Table International Business Machines Corp. - Key offerings
      • Table International Business Machines Corp. - Segment focus
    • Unisys Corp.
      • Table Unisys Corp. - Overview
      • Table Unisys Corp. - Business segments
      • Table Unisys Corp. - Key news
      • Table Unisys Corp. - Key offerings
      • Table Unisys Corp. - Segment focus
    • Wipro Ltd.
      • Table Wipro Ltd. - Overview
      • Table Wipro Ltd. - Business segments
      • Table Wipro Ltd. - Key news
      • Table Wipro Ltd. - Key offerings
      • Table Wipro Ltd. - Segment focus
  • Appendix
    • Scope of the report
      • Market definition
      • Objectives
      • Notes and caveats
    • Inclusions and exclusions checklist
      • Table Inclusions checklist
      • Table Exclusions checklist
    • Currency conversion rates for US$
      • Table Currency conversion rates for US$
    • Research methodology
      • Table Research methodology
      • Table Validation techniques employed for market sizing
      • Table Information sources
    • List of abbreviations
      • Table List of abbreviations

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