Global IT Outsourcing Market 2024-2028

Global IT Outsourcing Market 2024-2028


IT Outsourcing Market 2024-2028

The IT outsourcing market is forecasted to grow by USD 129.4 mn during 2023-2028, accelerating at a CAGR of 4.5% during the forecast period. The report on the IT outsourcing market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by need to optimize business processes, need to adhere to regulatory guidelines and ensure compliance, and rising popularity of SOA.

Technavio's IT outsourcing market is segmented as below:

By Service
  • Infrastructure outsourcing
  • Application outsourcing
By Geographical Landscape
  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa
This study identifies the rise in integration of application outsourcing as one of the prime reasons driving the IT outsourcing market growth during the next few years. Also, growing digital transformation in organizations and growing shifts from the CapEx model to the OpEx model will lead to sizable demand in the market.

The report on the IT outsourcing market covers the following areas:
  • IT Outsourcing Market sizing
  • IT Outsourcing Market forecast
  • IT Outsourcing Market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading IT outsourcing market vendors that include Accenture PLC, Acora Ltd, Amdocs Ltd., Atos SE, Capgemini Services SAS, CGI Inc., Cognizant Technology Solutions Corp., Fujitsu Ltd., Genpact Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., Infosys Ltd., International Business Machines Corp., ITC infotech India Ltd., Larsen and Toubro Ltd., Tata Consultancy Services Ltd., Tech Mahindra Ltd., Unisys Corp., Wipro Ltd., and Xerox Holdings Corp.. Also, the IT outsourcing market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.


  • Executive Summary
    • Market overview
      • Table Executive Summary - Data Table on Market Overview
      • Table Executive Summary - Data Table on Incremental Growth
  • Market Landscape
    • Market ecosystem
      • Table Data Table on - Parent Market
    • Market characteristics
    • Value chain analysis
  • Market Sizing
    • Market definition
    • Market segment analysis
    • Market size 2023
    • Market outlook: Forecast for 2023-2028
      • Table Data Table on Global - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Global Market: Year-over-year growth 2023-2028 (%)
  • Historic Market Size
    • Global IT Outsourcing Market 2018 - 2022
      • Table Historic Market Size - Data Table on Global IT Outsourcing Market 2018 - 2022 ($ million)
    • Service segment analysis 2018 - 2022
    • Geography segment analysis 2018 - 2022
    • Country segment analysis 2018 - 2022
  • Five Forces Analysis
    • Five forces summary
    • Bargaining power of buyers
    • Bargaining power of suppliers
    • Threat of new entrants
    • Threat of substitutes
    • Threat of rivalry
    • Market condition
  • Market Segmentation by Service
    • Market segments
      • Table Data Table on Service - Market share 2023-2028 (%)
    • Comparison by Service
      • Table Data Table on Comparison by Service
    • Infrastructure outsourcing - Market size and forecast 2023-2028
      • Table Data Table on Infrastructure outsourcing - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Infrastructure outsourcing - Year-over-year growth 2023-2028 (%)
    • Application outsourcing - Market size and forecast 2023-2028
      • Table Data Table on Application outsourcing - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Application outsourcing - Year-over-year growth 2023-2028 (%)
    • Market opportunity by Service
      • Table Data Table on Market opportunity by Service ($ million)
  • Customer Landscape
    • Customer landscape overview
  • Geographic Landscape
    • Geographic segmentation
      • Table Data Table on Market share by geography 2023-2028 (%)
    • Geographic comparison
      • Table Data Table on Geographic comparison
    • North America - Market size and forecast 2023-2028
      • Table Data Table on North America - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on North America - Year-over-year growth 2023-2028 (%)
    • Europe - Market size and forecast 2023-2028
      • Table Data Table on Europe - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Europe - Year-over-year growth 2023-2028 (%)
    • APAC - Market size and forecast 2023-2028
      • Table Data Table on APAC - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on APAC - Year-over-year growth 2023-2028 (%)
    • South America - Market size and forecast 2023-2028
      • Table Data Table on South America - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on South America - Year-over-year growth 2023-2028 (%)
    • Middle East and Africa - Market size and forecast 2023-2028
      • Table Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • US - Market size and forecast 2023-2028
      • Table Data Table on US - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on US - Year-over-year growth 2023-2028 (%)
    • UK - Market size and forecast 2023-2028
      • Table Data Table on UK - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on UK - Year-over-year growth 2023-2028 (%)
    • China - Market size and forecast 2023-2028
      • Table Data Table on China - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on China - Year-over-year growth 2023-2028 (%)
    • Germany - Market size and forecast 2023-2028
      • Table Data Table on Germany - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Germany - Year-over-year growth 2023-2028 (%)
    • Japan - Market size and forecast 2023-2028
      • Table Data Table on Japan - Market size and forecast 2023-2028 ($ million)
      • Table Data Table on Japan - Year-over-year growth 2023-2028 (%)
    • Market opportunity by geography
      • Table Data Tables on Market opportunity by geography ($ million)
  • Drivers, Challenges, and Opportunity/Restraints
    • Market drivers
      • Need to optimize business processes
      • Need to adhere to regulatory guidelines and ensure compliance
      • Rising popularity of SOA
    • Market challenges
      • Data privacy and security risks in cloud-based services
      • Shortage of skilled IT professionals
      • Lack of quality standards in SLAs
    • Impact of drivers and challenges
    • Market opportunities/restraints
      • Rise in integration of application outsourcing
      • Growing digital transformation in organizations
      • Growing shifts from CAPEX model to OPEX model
  • Competitive Landscape
    • Overview
    • Competitive Landscape
    • Landscape disruption
    • Industry risks
  • Competitive Analysis
    • Companies profiled
    • Market positioning of companies
    • Accenture PLC
    • Capgemini Services SAS
    • Fujitsu Ltd.
    • HCL Technologies Ltd.
    • Hewlett Packard Enterprise Co.
    • International Business Machines Corp.
    • Larsen and Toubro Ltd.
    • Tata Consultancy Services Ltd.
    • Tech Mahindra Ltd.
    • Wipro Ltd.
  • Appendix
    • Scope of the report
      • Market definition
      • Objectives
      • Notes and caveats
    • Inclusions and exclusions checklist
    • Currency conversion rates for US$
    • Research methodology
    • Data procurement
    • Data validation
    • Validation techniques employed for market sizing
    • Data synthesis
    • 360 degree market analysis
    • List of abbreviations

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