Global Multichannel Order Management Market 2024-2028

Global Multichannel Order Management Market 2024-2028


The multichannel order management market is forecasted to grow by USD 1623 mn during 2023-2028, accelerating at a CAGR of 9.5% during the forecast period. The report on the multichannel order management market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by convenience and easy accessibility of mobile payment systems, need to improve business efficiency, and increasing adoption of technologically advanced mobile devices.

Technavio's multichannel order management market is segmented as below:
  • By Solution
  • Software
  • Services
  • By Geographical Landscape
  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa
This study identifies the emergence of smart cities as one of the prime reasons driving the multichannel order management market growth during the next few years. Also, increasing collaborations in providing mobile payment services and rise in cloud integration in multichannel order management will lead to sizable demand in the market.

The report on the multichannel order management market covers the following areas:
  • Multichannel order management market sizing
  • Multichannel order management market forecast
  • Multichannel order management market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading multichannel order management market vendors that include Algopix Holdings US Inc., Browntape Technologies Pvt. Ltd., Cloud Commerce Group Ltd, Constellation Software Inc., Delhivery Ltd., GeekSeller LLC, HCL Technologies Ltd., International Business Machines Corp., Linn Systems Ltd., ManageEcom, nChannel, Newfold Digital Inc., Oracle Corp., Sage Group Plc, Salesforce Inc., SalesWarp, SellerActive Inc., Selro Ltd., Vinculum Solutions Pvt. Ltd., and Zoho Corp. Pvt. Ltd.. Also, the multichannel order management market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.


1 Executive Summary
1.1 Market overview
Executive Summary - Chart on Market Overview
Executive Summary - Data Table on Market Overview
Executive Summary - Chart on Global Market Characteristics
Executive Summary - Chart on Market By Geographical Landscape
Executive Summary - Chart on Market Segmentation by Solution
Executive Summary - Chart on Incremental Growth
Executive Summary - Data Table on Incremental Growth
Executive Summary - Chart on Company Market Positioning
2 Market Landscape
2.1 Market ecosystem
Parent Market
Data Table on - Parent Market
2.2 Market characteristics
Market characteristics analysis
2.3 Value chain analysis
Value Chain Analysis
3 Market Sizing
3.1 Market definition
Offerings of companies included in the market definition
3.2 Market segment analysis
Market segments
3.3 Market size 2023
3.4 Market outlook: Forecast for 2023-2028
Chart on Global - Market size and forecast 2023-2028 ($ million)
Data Table on Global - Market size and forecast 2023-2028 ($ million)
Chart on Global Market: Year-over-year growth 2023-2028 (%)
Data Table on Global Market: Year-over-year growth 2023-2028 (%)
4 Historic Market Size
4.1 Global Multichannel Order Management Market 2018 - 2022
Historic Market Size - Data Table on Global Multichannel Order Management Market 2018 - 2022 ($ million)
4.2 Solution segment analysis 2018 - 2022
Historic Market Size - Solution Segment 2018 - 2022 ($ million)
4.3 Geography segment analysis 2018 - 2022
Historic Market Size - Geography Segment 2018 - 2022 ($ million)
4.4 Country segment analysis 2018 - 2022
Historic Market Size - Country Segment 2018 - 2022 ($ million)
5 Five Forces Analysis
5.1 Five forces summary
Five forces analysis - Comparison between 2023 and 2028
5.2 Bargaining power of buyers
Bargaining power of buyers - Impact of key factors 2023 and 2028
5.3 Bargaining power of suppliers
Bargaining power of suppliers - Impact of key factors in 2023 and 2028
5.4 Threat of new entrants
Threat of new entrants - Impact of key factors in 2023 and 2028
5.5 Threat of substitutes
Threat of substitutes - Impact of key factors in 2023 and 2028
5.6 Threat of rivalry
Threat of rivalry - Impact of key factors in 2023 and 2028
5.7 Market condition
Chart on Market condition - Five forces 2023 and 2028
6 Market Segmentation by Solution
6.1 Market segments
Chart on Solution - Market share 2023-2028 (%)
Data Table on Solution - Market share 2023-2028 (%)
6.2 Comparison by Solution
Chart on Comparison by Solution
Data Table on Comparison by Solution
6.3 Software - Market size and forecast 2023-2028
Chart on Software - Market size and forecast 2023-2028 ($ million)
Data Table on Software - Market size and forecast 2023-2028 ($ million)
Chart on Software - Year-over-year growth 2023-2028 (%)
Data Table on Software - Year-over-year growth 2023-2028 (%)
6.4 Services - Market size and forecast 2023-2028
Chart on Services - Market size and forecast 2023-2028 ($ million)
Data Table on Services - Market size and forecast 2023-2028 ($ million)
Chart on Services - Year-over-year growth 2023-2028 (%)
Data Table on Services - Year-over-year growth 2023-2028 (%)
6.5 Market opportunity by Solution
Market opportunity by Solution ($ million)
Data Table on Market opportunity by Solution ($ million)
7 Customer Landscape
7.1 Customer landscape overview
Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
8 Geographic Landscape
8.1 Geographic segmentation
Chart on Market share By Geographical Landscape 2023-2028 (%)
Data Table on Market share By Geographical Landscape 2023-2028 (%)
8.2 Geographic comparison
Chart on Geographic comparison
Data Table on Geographic comparison
8.3 North America - Market size and forecast 2023-2028
Chart on North America - Market size and forecast 2023-2028 ($ million)
Data Table on North America - Market size and forecast 2023-2028 ($ million)
Chart on North America - Year-over-year growth 2023-2028 (%)
Data Table on North America - Year-over-year growth 2023-2028 (%)
8.4 Europe - Market size and forecast 2023-2028
Chart on Europe - Market size and forecast 2023-2028 ($ million)
Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Chart on Europe - Year-over-year growth 2023-2028 (%)
Data Table on Europe - Year-over-year growth 2023-2028 (%)
8.5 APAC - Market size and forecast 2023-2028
Chart on APAC - Market size and forecast 2023-2028 ($ million)
Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Chart on APAC - Year-over-year growth 2023-2028 (%)
Data Table on APAC - Year-over-year growth 2023-2028 (%)
8.6 South America - Market size and forecast 2023-2028
Chart on South America - Market size and forecast 2023-2028 ($ million)
Data Table on South America - Market size and forecast 2023-2028 ($ million)
Chart on South America - Year-over-year growth 2023-2028 (%)
Data Table on South America - Year-over-year growth 2023-2028 (%)
8.7 Middle East and Africa - Market size and forecast 2023-2028
Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
8.8 US - Market size and forecast 2023-2028
Chart on US - Market size and forecast 2023-2028 ($ million)
Data Table on US - Market size and forecast 2023-2028 ($ million)
Chart on US - Year-over-year growth 2023-2028 (%)
Data Table on US - Year-over-year growth 2023-2028 (%)
8.9 China - Market size and forecast 2023-2028
Chart on China - Market size and forecast 2023-2028 ($ million)
Data Table on China - Market size and forecast 2023-2028 ($ million)
Chart on China - Year-over-year growth 2023-2028 (%)
Data Table on China - Year-over-year growth 2023-2028 (%)
8.10 Canada - Market size and forecast 2023-2028
Chart on Canada - Market size and forecast 2023-2028 ($ million)
Data Table on Canada - Market size and forecast 2023-2028 ($ million)
Chart on Canada - Year-over-year growth 2023-2028 (%)
Data Table on Canada - Year-over-year growth 2023-2028 (%)
8.11 UK - Market size and forecast 2023-2028
Chart on UK - Market size and forecast 2023-2028 ($ million)
Data Table on UK - Market size and forecast 2023-2028 ($ million)
Chart on UK - Year-over-year growth 2023-2028 (%)
Data Table on UK - Year-over-year growth 2023-2028 (%)
8.12 Germany - Market size and forecast 2023-2028
Chart on Germany - Market size and forecast 2023-2028 ($ million)
Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Chart on Germany - Year-over-year growth 2023-2028 (%)
Data Table on Germany - Year-over-year growth 2023-2028 (%)
8.13 Market opportunity By Geographical Landscape
Market opportunity By Geographical Landscape ($ million)
Data Tables on Market opportunity By Geographical Landscape ($ million)
9 Drivers, Challenges, and Opportunity/Restraints
9.1 Market drivers
9.2 Market challenges
9.3 Impact of drivers and challenges
Impact of drivers and challenges in 2023 and 2028
9.4 Market opportunities/restraints
10 Competitive Landscape
10.1 Overview
10.2 Competitive Landscape
Overview on criticality of inputs and factors of differentiation
10.3 Landscape disruption
Overview on factors of disruption
10.4 Industry risks
Impact of key risks on business
11 Competitive Analysis
11.1 Companies profiled
Companies covered
11.2 Market positioning of companies
Matrix on companies position and classification
11.3 Algopix Holdings US Inc.
Algopix Holdings US Inc. - Overview
Algopix Holdings US Inc. - Product / Service
Algopix Holdings US Inc. - Key offerings
11.4 Cloud Commerce Group Ltd
Cloud Commerce Group Ltd - Overview
Cloud Commerce Group Ltd - Product / Service
Cloud Commerce Group Ltd - Key offerings
11.5 Constellation Software Inc.
Constellation Software Inc. - Overview
Constellation Software Inc. - Product / Service
Constellation Software Inc. - Key offerings
11.6 Delhivery Ltd.
Delhivery Ltd. - Overview
Delhivery Ltd. - Business segments
Delhivery Ltd. - Key offerings
Delhivery Ltd. - Segment focus
11.7 HCL Technologies Ltd.
HCL Technologies Ltd. - Overview
HCL Technologies Ltd. - Business segments
HCL Technologies Ltd. - Key news
HCL Technologies Ltd. - Key offerings
HCL Technologies Ltd. - Segment focus
11.8 International Business Machines Corp.
International Business Machines Corp. - Overview
International Business Machines Corp. - Business segments
International Business Machines Corp. - Key news
International Business Machines Corp. - Key offerings
International Business Machines Corp. - Segment focus
11.9 Linn Systems Ltd.
Linn Systems Ltd. - Overview
Linn Systems Ltd. - Product / Service
Linn Systems Ltd. - Key offerings
11.10 nChannel
nChannel - Overview
nChannel - Product / Service
nChannel - Key offerings
11.11 Newfold Digital Inc.
Newfold Digital Inc. - Overview
Newfold Digital Inc. - Product / Service
Newfold Digital Inc. - Key offerings
11.12 Oracle Corp.
Oracle Corp. - Overview
Oracle Corp. - Business segments
Oracle Corp. - Key news
Oracle Corp. - Key offerings
Oracle Corp. - Segment focus
11.13 Sage Group Plc
Sage Group Plc - Overview
Sage Group Plc - Business segments
Sage Group Plc - Key news
Sage Group Plc - Key offerings
Sage Group Plc - Segment focus
11.14 Salesforce Inc.
Salesforce Inc. - Overview
Salesforce Inc. - Product / Service
Salesforce Inc. - Key news
Salesforce Inc. - Key offerings
11.15 SalesWarp
SalesWarp - Overview
SalesWarp - Product / Service
SalesWarp - Key offerings
11.16 Vinculum Solutions Pvt. Ltd.
Vinculum Solutions Pvt. Ltd. - Overview
Vinculum Solutions Pvt. Ltd. - Product / Service
Vinculum Solutions Pvt. Ltd. - Key offerings
11.17 Zoho Corp. Pvt. Ltd.
Zoho Corp. Pvt. Ltd. - Overview
Zoho Corp. Pvt. Ltd. - Product / Service
Zoho Corp. Pvt. Ltd. - Key news
Zoho Corp. Pvt. Ltd. - Key offerings
12 Appendix
12.1 Scope of the report
12.2 Inclusions and exclusions checklist
Inclusions checklist
Exclusions checklist
12.3 Currency conversion rates for US$
Currency conversion rates for US$
12.4 Research methodology
Research methodology
12.5 Data procurement
Information sources
12.6 Data validation
Data validation
12.7 Validation techniques employed for market sizing
Validation techniques employed for market sizing
12.8 Data synthesis
Data synthesis
12.9 360 degree market analysis
360 degree market analysis
12.10 List of abbreviations
List of abbreviations
Exhibits:
Exhibits1: Executive Summary - Chart on Market Overview
Exhibits2: Executive Summary - Data Table on Market Overview
Exhibits3: Executive Summary - Chart on Global Market Characteristics
Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits5: Executive Summary - Chart on Market Segmentation by Solution
Exhibits6: Executive Summary - Chart on Incremental Growth
Exhibits7: Executive Summary - Data Table on Incremental Growth
Exhibits8: Executive Summary - Chart on Company Market Positioning
Exhibits9: Parent Market
Exhibits10: Data Table on - Parent Market
Exhibits11: Market characteristics analysis
Exhibits12: Value Chain Analysis
Exhibits13: Offerings of companies included in the market definition
Exhibits14: Market segments
Exhibits15: Chart on Global - Market size and forecast 2023-2028 ($ million)
Exhibits16: Data Table on Global - Market size and forecast 2023-2028 ($ million)
Exhibits17: Chart on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits18: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
Exhibits19: Historic Market Size - Data Table on Global Multichannel Order Management Market 2018 - 2022 ($ million)
Exhibits20: Historic Market Size - Solution Segment 2018 - 2022 ($ million)
Exhibits21: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
Exhibits22: Historic Market Size - Country Segment 2018 - 2022 ($ million)
Exhibits23: Five forces analysis - Comparison between 2023 and 2028
Exhibits24: Bargaining power of buyers - Impact of key factors 2023 and 2028
Exhibits25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
Exhibits26: Threat of new entrants - Impact of key factors in 2023 and 2028
Exhibits27: Threat of substitutes - Impact of key factors in 2023 and 2028
Exhibits28: Threat of rivalry - Impact of key factors in 2023 and 2028
Exhibits29: Chart on Market condition - Five forces 2023 and 2028
Exhibits30: Chart on Solution - Market share 2023-2028 (%)
Exhibits31: Data Table on Solution - Market share 2023-2028 (%)
Exhibits32: Chart on Comparison by Solution
Exhibits33: Data Table on Comparison by Solution
Exhibits34: Chart on Software - Market size and forecast 2023-2028 ($ million)
Exhibits35: Data Table on Software - Market size and forecast 2023-2028 ($ million)
Exhibits36: Chart on Software - Year-over-year growth 2023-2028 (%)
Exhibits37: Data Table on Software - Year-over-year growth 2023-2028 (%)
Exhibits38: Chart on Services - Market size and forecast 2023-2028 ($ million)
Exhibits39: Data Table on Services - Market size and forecast 2023-2028 ($ million)
Exhibits40: Chart on Services - Year-over-year growth 2023-2028 (%)
Exhibits41: Data Table on Services - Year-over-year growth 2023-2028 (%)
Exhibits42: Market opportunity by Solution ($ million)
Exhibits43: Data Table on Market opportunity by Solution ($ million)
Exhibits44: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits45: Chart on Market share By Geographical Landscape 2023-2028 (%)
Exhibits46: Data Table on Market share By Geographical Landscape 2023-2028 (%)
Exhibits47: Chart on Geographic comparison
Exhibits48: Data Table on Geographic comparison
Exhibits49: Chart on North America - Market size and forecast 2023-2028 ($ million)
Exhibits50: Data Table on North America - Market size and forecast 2023-2028 ($ million)
Exhibits51: Chart on North America - Year-over-year growth 2023-2028 (%)
Exhibits52: Data Table on North America - Year-over-year growth 2023-2028 (%)
Exhibits53: Chart on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits54: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
Exhibits55: Chart on Europe - Year-over-year growth 2023-2028 (%)
Exhibits56: Data Table on Europe - Year-over-year growth 2023-2028 (%)
Exhibits57: Chart on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits58: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
Exhibits59: Chart on APAC - Year-over-year growth 2023-2028 (%)
Exhibits60: Data Table on APAC - Year-over-year growth 2023-2028 (%)
Exhibits61: Chart on South America - Market size and forecast 2023-2028 ($ million)
Exhibits62: Data Table on South America - Market size and forecast 2023-2028 ($ million)
Exhibits63: Chart on South America - Year-over-year growth 2023-2028 (%)
Exhibits64: Data Table on South America - Year-over-year growth 2023-2028 (%)
Exhibits65: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits66: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
Exhibits67: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits68: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
Exhibits69: Chart on US - Market size and forecast 2023-2028 ($ million)
Exhibits70: Data Table on US - Market size and forecast 2023-2028 ($ million)
Exhibits71: Chart on US - Year-over-year growth 2023-2028 (%)
Exhibits72: Data Table on US - Year-over-year growth 2023-2028 (%)
Exhibits73: Chart on China - Market size and forecast 2023-2028 ($ million)
Exhibits74: Data Table on China - Market size and forecast 2023-2028 ($ million)
Exhibits75: Chart on China - Year-over-year growth 2023-2028 (%)
Exhibits76: Data Table on China - Year-over-year growth 2023-2028 (%)
Exhibits77: Chart on Canada - Market size and forecast 2023-2028 ($ million)
Exhibits78: Data Table on Canada - Market size and forecast 2023-2028 ($ million)
Exhibits79: Chart on Canada - Year-over-year growth 2023-2028 (%)
Exhibits80: Data Table on Canada - Year-over-year growth 2023-2028 (%)
Exhibits81: Chart on UK - Market size and forecast 2023-2028 ($ million)
Exhibits82: Data Table on UK - Market size and forecast 2023-2028 ($ million)
Exhibits83: Chart on UK - Year-over-year growth 2023-2028 (%)
Exhibits84: Data Table on UK - Year-over-year growth 2023-2028 (%)
Exhibits85: Chart on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits86: Data Table on Germany - Market size and forecast 2023-2028 ($ million)
Exhibits87: Chart on Germany - Year-over-year growth 2023-2028 (%)
Exhibits88: Data Table on Germany - Year-over-year growth 2023-2028 (%)
Exhibits89: Market opportunity By Geographical Landscape ($ million)
Exhibits90: Data Tables on Market opportunity By Geographical Landscape ($ million)
Exhibits91: Impact of drivers and challenges in 2023 and 2028
Exhibits92: Overview on criticality of inputs and factors of differentiation
Exhibits93: Overview on factors of disruption
Exhibits94: Impact of key risks on business
Exhibits95: Companies covered
Exhibits96: Matrix on companies position and classification
Exhibits97: Algopix Holdings US Inc. - Overview
Exhibits98: Algopix Holdings US Inc. - Product / Service
Exhibits99: Algopix Holdings US Inc. - Key offerings
Exhibits100: Cloud Commerce Group Ltd - Overview
Exhibits101: Cloud Commerce Group Ltd - Product / Service
Exhibits102: Cloud Commerce Group Ltd - Key offerings
Exhibits103: Constellation Software Inc. - Overview
Exhibits104: Constellation Software Inc. - Product / Service
Exhibits105: Constellation Software Inc. - Key offerings
Exhibits106: Delhivery Ltd. - Overview
Exhibits107: Delhivery Ltd. - Business segments
Exhibits108: Delhivery Ltd. - Key offerings
Exhibits109: Delhivery Ltd. - Segment focus
Exhibits110: HCL Technologies Ltd. - Overview
Exhibits111: HCL Technologies Ltd. - Business segments
Exhibits112: HCL Technologies Ltd. - Key news
Exhibits113: HCL Technologies Ltd. - Key offerings
Exhibits114: HCL Technologies Ltd. - Segment focus
Exhibits115: International Business Machines Corp. - Overview
Exhibits116: International Business Machines Corp. - Business segments
Exhibits117: International Business Machines Corp. - Key news
Exhibits118: International Business Machines Corp. - Key offerings
Exhibits119: International Business Machines Corp. - Segment focus
Exhibits120: Linn Systems Ltd. - Overview
Exhibits121: Linn Systems Ltd. - Product / Service
Exhibits122: Linn Systems Ltd. - Key offerings
Exhibits123: nChannel - Overview
Exhibits124: nChannel - Product / Service
Exhibits125: nChannel - Key offerings
Exhibits126: Newfold Digital Inc. - Overview
Exhibits127: Newfold Digital Inc. - Product / Service
Exhibits128: Newfold Digital Inc. - Key offerings
Exhibits129: Oracle Corp. - Overview
Exhibits130: Oracle Corp. - Business segments
Exhibits131: Oracle Corp. - Key news
Exhibits132: Oracle Corp. - Key offerings
Exhibits133: Oracle Corp. - Segment focus
Exhibits134: Sage Group Plc - Overview
Exhibits135: Sage Group Plc - Business segments
Exhibits136: Sage Group Plc - Key news
Exhibits137: Sage Group Plc - Key offerings
Exhibits138: Sage Group Plc - Segment focus
Exhibits139: Salesforce Inc. - Overview
Exhibits140: Salesforce Inc. - Product / Service
Exhibits141: Salesforce Inc. - Key news
Exhibits142: Salesforce Inc. - Key offerings
Exhibits143: SalesWarp - Overview
Exhibits144: SalesWarp - Product / Service
Exhibits145: SalesWarp - Key offerings
Exhibits146: Vinculum Solutions Pvt. Ltd. - Overview
Exhibits147: Vinculum Solutions Pvt. Ltd. - Product / Service
Exhibits148: Vinculum Solutions Pvt. Ltd. - Key offerings
Exhibits149: Zoho Corp. Pvt. Ltd. - Overview
Exhibits150: Zoho Corp. Pvt. Ltd. - Product / Service
Exhibits151: Zoho Corp. Pvt. Ltd. - Key news
Exhibits152: Zoho Corp. Pvt. Ltd. - Key offerings
Exhibits153: Inclusions checklist
Exhibits154: Exclusions checklist
Exhibits155: Currency conversion rates for US$
Exhibits156: Research methodology
Exhibits157: Information sources
Exhibits158: Data validation
Exhibits159: Validation techniques employed for market sizing
Exhibits160: Data synthesis
Exhibits161: 360 degree market analysis
Exhibits162: List of abbreviations

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