Global ITSM Market 2023-2027

Best Price Guarantee	Length	Publisher	Published Date	SKU
from $2,500	120 Pages	TechNavio	November, 2022	INF17530626

Best Price Guarantee
Price	from $2,500
Length	120 Pages
Publisher	TechNavio
Published Date	November, 2022
SKU	INF17530626

Global ITSM Market 2023-2027

Technavio has been monitoring the ITSM market and it is poised to grow by $10231.88 mn during 2023-2027, accelerating at a CAGR of 14.43% during the forecast period. Our report on the ITSM market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, the latest trends and drivers, and the overall market environment. The market is driven by effective enterprise IT service incident and problem management, enhanced customer and user experience by minimizing the impact of service disruptions, and effective organizational change management.

Technavio's ITSM market is segmented as below:

By Application

CM
ITAM and ITSD
A and PM
NM
Others

By Deployment

Cloud
On-premises

By Geographical Landscape

North America
Europe
APAC
South America
Middle East and Africa

This study identifies the advent of advanced technologies as one of the prime reasons driving the ITSM market growth during the next few years. Also, digital business transformation and increasing adoption of DevOps will lead to sizable demand in the market.

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. Our report on ITSM market covers the following areas:

ITSM market sizing
ITSM market forecast
ITSM market industry analysis

Technavio's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading ITSM market vendors that include Alemba Ltd., Atlassian Corp. Plc, BMC Software Inc., Broadcom Inc., Datto Holdings Corp., EasyVista SA, Hewlett Packard Enterprise Co., Hornbill Corporate Ltd., IFS World Operations AB, International Business Machines Corp., Ivanti Software Inc., Micro Focus International Plc, Microsoft Corp., Oracle Corp., SAP SE, ServiceNow Inc., SolarWinds Corp., Tata Consultancy Services Ltd., Fujitsu Ltd., and LogMeln Inc. Also, the ITSM market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

Technavio presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. Technavio's market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Executive Summary
- Market overview
  - Table Executive Summary – Chart on Market Overview
  - Table Executive Summary – Data Table on Market Overview
  - Table Executive Summary – Chart on Global Market Characteristics
  - Table Executive Summary – Chart on Market by Geography
  - Table Executive Summary – Chart on Market Segmentation by Application
  - Table Executive Summary – Chart on Market Segmentation by Deployment
  - Table Executive Summary – Chart on Incremental Growth
  - Table Executive Summary – Data Table on Incremental Growth
  - Table Executive Summary – Chart on Vendor Market Positioning
Market Landscape
- Market ecosystem
  - Table Parent market
  - Table Market Characteristics
Market Sizing
- Market definition
  - Table Offerings of vendors included in the market definition
- Market segment analysis
  - Table Market segments
- Market size 2022
- Market outlook: Forecast for 2022-2027
  - Table Chart on Global - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Global - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Global Market: Year-over-year growth 2022-2027 (%)
  - Table Data Table on Global Market: Year-over-year growth 2022-2027 (%)
Historic Market Size
- Global ITSM market 2017 - 2021
  - Table Historic Market Size – Data table on global ITSM market 2017 - 2021 ($ million)
- Application Segment Analysis 2017 - 2021
  - Table Historic Market Size – Application Segment 2017 - 2021 ($ million)
- Deployment Segment Analysis 2017 - 2021
  - Table Historic Market Size – Deployment Segment 2017 - 2021 ($ million)
- Geography Segment Analysis 2017 - 2021
  - Table Historic Market Size – Geography Segment 2017 - 2021 ($ million)
- Country Segment Analysis 2017 - 2021
  - Table Historic Market Size – Country Segment 2017 - 2021 ($ million)
Five Forces Analysis
- Five forces summary
  - Table Five forces analysis - Comparison between 2022 and 2027
- Bargaining power of buyers
  - Table Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027
- Bargaining power of suppliers
  - Table Bargaining power of suppliers – Impact of key factors in 2022 and 2027
- Threat of new entrants
  - Table Threat of new entrants – Impact of key factors in 2022 and 2027
- Threat of substitutes
  - Table Threat of substitutes – Impact of key factors in 2022 and 2027
- Threat of rivalry
  - Table Threat of rivalry – Impact of key factors in 2022 and 2027
- Market condition
  - Table Chart on Market condition - Five forces 2022 and 2027
Market Segmentation by Application
- Market segments
  - Table Chart on Application - Market share 2022-2027 (%)
  - Table Data Table on Application - Market share 2022-2027 (%)
- Comparison by Application
  - Table Chart on Comparison by Application
  - Table Data Table on Comparison by Application
- CM - Market size and forecast 2022-2027
  - Table Chart on CM - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on CM - Market size and forecast 2022-2027 ($ million)
  - Table Chart on CM - Year-over-year growth 2022-2027 (%)
  - Table Data Table on CM - Year-over-year growth 2022-2027 (%)
- ITAM and ITSD - Market size and forecast 2022-2027
  - Table Chart on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on ITAM and ITSD - Market size and forecast 2022-2027 ($ million)
  - Table Chart on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
  - Table Data Table on ITAM and ITSD - Year-over-year growth 2022-2027 (%)
- A and PM - Market size and forecast 2022-2027
  - Table Chart on A and PM - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on A and PM - Market size and forecast 2022-2027 ($ million)
  - Table Chart on A and PM - Year-over-year growth 2022-2027 (%)
  - Table Data Table on A and PM - Year-over-year growth 2022-2027 (%)
- NM - Market size and forecast 2022-2027
  - Table Chart on NM - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on NM - Market size and forecast 2022-2027 ($ million)
  - Table Chart on NM - Year-over-year growth 2022-2027 (%)
  - Table Data Table on NM - Year-over-year growth 2022-2027 (%)
- Others - Market size and forecast 2022-2027
  - Table Chart on Others - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Others - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Others - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Others - Year-over-year growth 2022-2027 (%)
- Market opportunity by Application
  - Table Market opportunity by Application ($ million)
Market Segmentation by Deployment
- Market segments
  - Table Chart on Deployment - Market share 2022-2027 (%)
  - Table Data Table on Deployment - Market share 2022-2027 (%)
- Comparison by Deployment
  - Table Chart on Comparison by Deployment
  - Table Data Table on Comparison by Deployment
- Cloud - Market size and forecast 2022-2027
  - Table Chart on Cloud - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Cloud - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Cloud - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Cloud - Year-over-year growth 2022-2027 (%)
- On-premises - Market size and forecast 2022-2027
  - Table Chart on On-premises - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on On-premises - Market size and forecast 2022-2027 ($ million)
  - Table Chart on On-premises - Year-over-year growth 2022-2027 (%)
  - Table Data Table on On-premises - Year-over-year growth 2022-2027 (%)
- Market opportunity by Deployment
  - Table Market opportunity by Deployment ($ million)
Customer Landscape
- Customer landscape overview
  - Table Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Geographic Landscape
- Geographic segmentation
  - Table Chart on Market share by geography 2022-2027 (%)
  - Table Data Table on Market share by geography 2022-2027 (%)
- Geographic comparison
  - Table Chart on Geographic comparison
  - Table Data Table on Geographic comparison
- North America - Market size and forecast 2022-2027
  - Table Chart on North America - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on North America - Market size and forecast 2022-2027 ($ million)
  - Table Chart on North America - Year-over-year growth 2022-2027 (%)
  - Table Data Table on North America - Year-over-year growth 2022-2027 (%)
- Europe - Market size and forecast 2022-2027
  - Table Chart on Europe - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Europe - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Europe - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Europe - Year-over-year growth 2022-2027 (%)
- APAC - Market size and forecast 2022-2027
  - Table Chart on APAC - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on APAC - Market size and forecast 2022-2027 ($ million)
  - Table Chart on APAC - Year-over-year growth 2022-2027 (%)
  - Table Data Table on APAC - Year-over-year growth 2022-2027 (%)
- South America - Market size and forecast 2022-2027
  - Table Chart on South America - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on South America - Market size and forecast 2022-2027 ($ million)
  - Table Chart on South America - Year-over-year growth 2022-2027 (%)
  - Table Data Table on South America - Year-over-year growth 2022-2027 (%)
- Middle East and Africa - Market size and forecast 2022- 2027
  - Table Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
- US - Market size and forecast 2022-2027
  - Table Chart on US - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on US - Market size and forecast 2022-2027 ($ million)
  - Table Chart on US - Year-over-year growth 2022-2027 (%)
  - Table Data Table on US - Year-over-year growth 2022-2027 (%)
- UK - Market size and forecast 2022-2027
  - Table Chart on UK - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on UK - Market size and forecast 2022-2027 ($ million)
  - Table Chart on UK - Year-over-year growth 2022-2027 (%)
  - Table Data Table on UK - Year-over-year growth 2022-2027 (%)
- Germany - Market size and forecast 2022-2027
  - Table Chart on Germany - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Germany - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Germany - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Germany - Year-over-year growth 2022-2027 (%)
- China - Market size and forecast 2022-2027
  - Table Chart on China - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on China - Market size and forecast 2022-2027 ($ million)
  - Table Chart on China - Year-over-year growth 2022-2027 (%)
  - Table Data Table on China - Year-over-year growth 2022-2027 (%)
- India - Market size and forecast 2022-2027
  - Table Chart on India - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on India - Market size and forecast 2022-2027 ($ million)
  - Table Chart on India - Year-over-year growth 2022-2027 (%)
  - Table Data Table on India - Year-over-year growth 2022-2027 (%)
- Market opportunity by geography
  - Table Market opportunity by geography ($ million)
Drivers, Challenges, and Trends
- Market drivers
  - Effective enterprise IT service incident and problem management
  - Enhanced customer and user experience by minimizing impact of service disruptions
  - Effective organizational change management
- Market challenges
  - Accessibility of quality data
  - Resistance to cultural shift
  - Lack of expertise and knowledge
- Impact of drivers and challenges
  - Table Impact of drivers and challenges in 2022 and 2027
- Market trends
  - Advent of advanced technologies
  - Digital business transformation
  - Increasing adoption of DevOps
Vendor Landscape
- Overview
- Vendor landscape
  - Table Overview on Criticality of inputs and Factors of differentiation
- Landscape disruption
  - Table Overview on factors of disruption
- Industry risks
  - Table Impact of key risks on business
Vendor Analysis
- Vendors covered
  - Table Vendors covered
- Market positioning of vendors
  - Table Matrix on vendor position and classification
- Alemba Ltd.
  - Table Alemba Ltd. - Overview
  - Table Alemba Ltd. - Product / Service
  - Table Alemba Ltd. - Key offerings
- BMC Software Inc.
  - Table BMC Software Inc. - Overview
  - Table BMC Software Inc. - Product / Service
  - Table BMC Software Inc. - Key offerings
- Broadcom Inc.
  - Table Broadcom Inc. - Overview
  - Table Broadcom Inc. - Business segments
  - Table Broadcom Inc. - Key news
  - Table Broadcom Inc. - Key offerings
  - Table Broadcom Inc. - Segment focus
- EasyVista SA
  - Table EasyVista SA - Overview
  - Table EasyVista SA - Product / Service
  - Table EasyVista SA - Key offerings
- Fujitsu Ltd.
  - Table Fujitsu Ltd. - Overview
  - Table Fujitsu Ltd. - Business segments
  - Table Fujitsu Ltd. - Key offerings
  - Table Fujitsu Ltd. - Segment focus
- Hewlett Packard Enterprise Co.
  - Table Hewlett Packard Enterprise Co. - Overview
  - Table Hewlett Packard Enterprise Co. - Business segments
  - Table Hewlett Packard Enterprise Co. - Key news
  - Table Hewlett Packard Enterprise Co. - Key offerings
  - Table Hewlett Packard Enterprise Co. - Segment focus
- IFS World Operations AB
  - Table IFS World Operations AB - Overview
  - Table IFS World Operations AB - Business segments
  - Table IFS World Operations AB - Key offerings
  - Table IFS World Operations AB - Segment focus
- International Business Machines Corp.
  - Table International Business Machines Corp. - Overview
  - Table International Business Machines Corp. - Business segments
  - Table International Business Machines Corp. - Key offerings
  - Table International Business Machines Corp. - Segment focus
- Ivanti Software Inc.
  - Table Ivanti Software Inc. - Overview
  - Table Ivanti Software Inc. - Product / Service
  - Table Ivanti Software Inc. - Key offerings
- LogMeln Inc
  - Table LogMeln Inc - Overview
  - Table LogMeln Inc - Product / Service
  - Table LogMeln Inc - Key offerings
- Microsoft Corp.
  - Table Microsoft Corp. - Overview
  - Table Microsoft Corp. - Business segments
  - Table Microsoft Corp. - Key news
  - Table Microsoft Corp. - Key offerings
  - Table Microsoft Corp. - Segment focus
- Oracle Corp.
  - Table Oracle Corp. - Overview
  - Table Oracle Corp. - Business segments
  - Table Oracle Corp. - Key news
  - Table Oracle Corp. - Key offerings
  - Table Oracle Corp. - Segment focus
- SAP SE
  - Table SAP SE - Overview
  - Table SAP SE - Business segments
  - Table SAP SE - Key news
  - Table SAP SE - Key offerings
  - Table SAP SE - Segment focus
- ServiceNow Inc.
  - Table ServiceNow Inc. - Overview
  - Table ServiceNow Inc. - Product / Service
  - Table ServiceNow Inc. - Key news
  - Table ServiceNow Inc. - Key offerings
- SolarWinds Corp.
  - Table SolarWinds Corp. - Overview
  - Table SolarWinds Corp. - Product / Service
  - Table SolarWinds Corp. - Key offerings
Appendix
- Scope of the report
  - Market definition
  - Objectives
  - Notes and caveats
- Inclusions and exclusions checklist
  - Table Inclusions checklist
  - Table Exclusions checklist
- Currency conversion rates for US$
  - Table Currency conversion rates for US$
- Research methodology
  - Table Research methodology
  - Table Validation techniques employed for market sizing
  - Table Information sources
- List of abbreviations
  - Table List of abbreviations