Global Healthcare BPO Market 2023-2027

Best Price Guarantee	Length	Publisher	Published Date	SKU
from $2,500	172 Pages	TechNavio	June, 2023	INF18094655

Best Price Guarantee
Price	from $2,500
Length	172 Pages
Publisher	TechNavio
Published Date	June, 2023
SKU	INF18094655

Global Healthcare BPO Market 2023-2027

The healthcare BPO market is forecasted to grow by USD 12,909.57 mn during 2022-2027, accelerating at a CAGR of 9.13% during the forecast period. The report on the healthcare BPO market provides a holistic analysis, market size, and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by the focus on reducing operational costs, surging the number of BPOs, and the presence of skilled professionals.

Technavio's healthcare BPO market is segmented as below:

By Solution

Manufacturing
Research and development
Non-clinical services

By Service

Revenue cycle management
Patient care services
Patient enrollment and strategic planning

By Geographical Landscape

North America
APAC
Europe
Middle East and Africa
South America

This study identifies the emergence of cloud-computing services as one of the prime reasons driving the healthcare BPO market growth during the next few years. Also, the rising emphasis on process automation and expansion and growth of several healthcare domains will lead to sizable demand in the market.

The report on the healthcare BPO market covers the following areas:

Healthcare BPO market sizing
Healthcare BPO market forecast
Healthcare BPO market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading healthcare BPO market vendors that include Accenture Plc, Cognizant Technology Solutions Corp., DATAMARK Inc., Foundever Group, GeBBS Healthcare Solutions Inc., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., Invensis Technologies Pvt Ltd., IQVIA Inc., Maxicus Inc., OMH HealthEdge Holdings LLC, Parexel International Corp., R1 RCM Inc., Sutherland Global Services Inc., Tata Consultancy Services Ltd., UnitedHealth Group Inc., Wipro Ltd., and WNS Holdings Ltd. Also, the healthcare BPO market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Executive Summary
- Market overview
  - Table Executive Summary – Chart on Market Overview
  - Table Executive Summary – Data Table on Market Overview
  - Table Executive Summary – Chart on Global Market Characteristics
  - Table Executive Summary – Chart on Market by Geography
  - Table Executive Summary – Chart on Market Segmentation by Solution
  - Table Executive Summary – Chart on Market Segmentation by Service
  - Table Executive Summary – Chart on Incremental Growth
  - Table Executive Summary – Data Table on Incremental Growth
  - Table Executive Summary – Chart on Vendor Market Positioning
Market Landscape
- Market ecosystem
  - Table Parent market
  - Table Market Characteristics
Market Sizing
- Market definition
  - Table Offerings of vendors included in the market definition
- Market segment analysis
  - Table Market segments
- Market size 2022
- Market outlook: Forecast for 2022-2027
  - Table Chart on Global - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Global - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Global Market: Year-over-year growth 2022-2027 (%)
  - Table Data Table on Global Market: Year-over-year growth 2022-2027 (%)
Historic Market Size
- Global healthcare BPO market 2017 - 2021
  - Table Historic Market Size – Data table on global healthcare BPO market 2017 - 2021 ($ million)
- Solution Segment Analysis 2017 - 2021
  - Table Historic Market Size – Solution Segment 2017 - 2021 ($ million)
- Service Segment Analysis 2017 - 2021
  - Table Historic Market Size – Service Segment 2017 - 2021 ($ million)
- Geography Segment Analysis 2017 - 2021
  - Table Historic Market Size – Geography Segment 2017 - 2021 ($ million)
- Country Segment Analysis 2017 - 2021
  - Table Historic Market Size – Country Segment 2017 - 2021 ($ million)
Five Forces Analysis
- Five forces summary
  - Table Five forces analysis - Comparison between 2022 and 2027
- Bargaining power of buyers
  - Table Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027
- Bargaining power of suppliers
  - Table Bargaining power of suppliers – Impact of key factors in 2022 and 2027
- Threat of new entrants
  - Table Threat of new entrants – Impact of key factors in 2022 and 2027
- Threat of substitutes
  - Table Threat of substitutes – Impact of key factors in 2022 and 2027
- Threat of rivalry
  - Table Threat of rivalry – Impact of key factors in 2022 and 2027
- Market condition
  - Table Chart on Market condition - Five forces 2022 and 2027
Market Segmentation by Solution
- Market segments
  - Table Chart on Solution - Market share 2022-2027 (%)
  - Table Data Table on Solution - Market share 2022-2027 (%)
- Comparison by Solution
  - Table Chart on Comparison by Solution
  - Table Data Table on Comparison by Solution
- Manufacturing - Market size and forecast 2022-2027
  - Table Chart on Manufacturing - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Manufacturing - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Manufacturing - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Manufacturing - Year-over-year growth 2022-2027 (%)
- Research and development - Market size and forecast 2022-2027
  - Table Chart on Research and development - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Research and development - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Research and development - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Research and development - Year-over-year growth 2022-2027 (%)
- Non-clinical services - Market size and forecast 2022- 2027
  - Table Chart on Non-clinical services - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Non-clinical services - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Non-clinical services - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Non-clinical services - Year-over-year growth 2022-2027 (%)
- Market opportunity by Solution
  - Table Market opportunity by Solution ($ million)
  - Table Data Table on Market opportunity by Solution ($ million)
Market Segmentation by Service
- Market segments
  - Table Chart on Service - Market share 2022-2027 (%)
  - Table Data Table on Service - Market share 2022-2027 (%)
- Comparison by Service
  - Table Chart on Comparison by Service
  - Table Data Table on Comparison by Service
- Revenue cycle management - Market size and forecast 2022-2027
  - Table Chart on Revenue cycle management - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Revenue cycle management - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Revenue cycle management - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Revenue cycle management - Year-over-year growth 2022-2027 (%)
- Patient care services - Market size and forecast 2022- 2027
  - Table Chart on Patient care services - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Patient care services - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Patient care services - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Patient care services - Year-over-year growth 2022-2027 (%)
- Patient enrollment and strategic planning – Market size and forecast 2022-2027
  - Table Chart on Patient enrollment and strategic planning - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Patient enrollment and strategic planning - Market size and forecast 2022- 2027 ($ million)
  - Table Chart on Patient enrollment and strategic planning - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Patient enrollment and strategic planning - Year-over-year growth 2022- 2027 (%)
- Market opportunity by Service
  - Table Market opportunity by Service ($ million)
  - Table Data Table on Market opportunity by Service ($ million)
Customer Landscape
- Customer landscape overview
  - Table Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Geographic Landscape
- Geographic segmentation
  - Table Chart on Market share by geography 2022-2027 (%)
  - Table Data Table on Market share by geography 2022-2027 (%)
- Geographic comparison
  - Table Chart on Geographic comparison
  - Table Data Table on Geographic comparison
- North America - Market size and forecast 2022-2027
  - Table Chart on North America - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on North America - Market size and forecast 2022-2027 ($ million)
  - Table Chart on North America - Year-over-year growth 2022-2027 (%)
  - Table Data Table on North America - Year-over-year growth 2022-2027 (%)
- APAC - Market size and forecast 2022-2027
  - Table Chart on APAC - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on APAC - Market size and forecast 2022-2027 ($ million)
  - Table Chart on APAC - Year-over-year growth 2022-2027 (%)
  - Table Data Table on APAC - Year-over-year growth 2022-2027 (%)
- Europe - Market size and forecast 2022-2027
  - Table Chart on Europe - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Europe - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Europe - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Europe - Year-over-year growth 2022-2027 (%)
- Middle East and Africa - Market size and forecast 2022-2027
  - Table Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
- South America - Market size and forecast 2022-2027
  - Table Chart on South America - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on South America - Market size and forecast 2022-2027 ($ million)
  - Table Chart on South America - Year-over-year growth 2022-2027 (%)
  - Table Data Table on South America - Year-over-year growth 2022-2027 (%)
- US - Market size and forecast 2022-2027
  - Table Chart on US - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on US - Market size and forecast 2022-2027 ($ million)
  - Table Chart on US - Year-over-year growth 2022-2027 (%)
  - Table Data Table on US - Year-over-year growth 2022-2027 (%)
- Canada - Market size and forecast 2022-2027
  - Table Chart on Canada - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Canada - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Canada - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Canada - Year-over-year growth 2022-2027 (%)
- UK - Market size and forecast 2022-2027
  - Table Chart on UK - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on UK - Market size and forecast 2022-2027 ($ million)
  - Table Chart on UK - Year-over-year growth 2022-2027 (%)
  - Table Data Table on UK - Year-over-year growth 2022-2027 (%)
- China - Market size and forecast 2022-2027
  - Table Chart on China - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on China - Market size and forecast 2022-2027 ($ million)
  - Table Chart on China - Year-over-year growth 2022-2027 (%)
  - Table Data Table on China - Year-over-year growth 2022-2027 (%)
- Germany - Market size and forecast 2022-2027
  - Table Chart on Germany - Market size and forecast 2022-2027 ($ million)
  - Table Data Table on Germany - Market size and forecast 2022-2027 ($ million)
  - Table Chart on Germany - Year-over-year growth 2022-2027 (%)
  - Table Data Table on Germany - Year-over-year growth 2022-2027 (%)
- Market opportunity by geography
  - Table Market opportunity by geography ($ million)
  - Table Data Tables on Market opportunity by geography ($ million)
Drivers, Challenges, and Trends
- Market drivers
  - Focus on reducing operational costs
  - Surging number of BPOs
  - Presence of skilled professionals
- Market challenges
  - Language barriers and goodwill risks
  - Data breaches
  - Increasing cost for BPOs
- Impact of drivers and challenges
  - Table Impact of drivers and challenges in 2022 and 2027
- Market trends
  - Emergence of cloud-computing services
  - Rising emphasis on process automation
  - Expansion and growth of several healthcare domains
Vendor Landscape
- Overview
- Vendor landscape
  - Table Overview on Criticality of inputs and Factors of differentiation
- Landscape disruption
  - Table Overview on factors of disruption
- Industry risks
  - Table Impact of key risks on business
Vendor Analysis
- Vendors covered
  - Table Vendors covered
- Market positioning of vendors
  - Table Matrix on vendor position and classification
- Accenture Plc
  - Table Accenture Plc - Overview
  - Table Accenture Plc - Business segments
  - Table Accenture Plc - Key news
  - Table Accenture Plc - Key offerings
  - Table Accenture Plc - Segment focus
- Cognizant Technology Solutions Corp.
  - Table Cognizant Technology Solutions Corp. - Overview
  - Table Cognizant Technology Solutions Corp. - Business segments
  - Table Cognizant Technology Solutions Corp. - Key news
  - Table Cognizant Technology Solutions Corp. - Key offerings
  - Table Cognizant Technology Solutions Corp. - Segment focus
- GeBBS Healthcare Solutions Inc.
  - Table GeBBS Healthcare Solutions Inc. - Overview
  - Table GeBBS Healthcare Solutions Inc. - Product / Service
  - Table GeBBS Healthcare Solutions Inc. - Key offerings
- Genpact Ltd.
  - Table Genpact Ltd. - Overview
  - Table Genpact Ltd. - Business segments
  - Table Genpact Ltd. - Key news
  - Table Genpact Ltd. - Key offerings
  - Table Genpact Ltd. - Segment focus
- HCL Technologies Ltd.
  - Table HCL Technologies Ltd. - Overview
  - Table HCL Technologies Ltd. - Business segments
  - Table HCL Technologies Ltd. - Key news
  - Table HCL Technologies Ltd. - Key offerings
  - Table HCL Technologies Ltd. - Segment focus
- Infosys Ltd.
  - Table Infosys Ltd. - Overview
  - Table Infosys Ltd. - Business segments
  - Table Infosys Ltd. - Key news
  - Table Infosys Ltd. - Key offerings
  - Table Infosys Ltd. - Segment focus
- International Business Machines Corp.
  - Table International Business Machines Corp. - Overview
  - Table International Business Machines Corp. - Business segments
  - Table International Business Machines Corp. - Key news
  - Table International Business Machines Corp. - Key offerings
  - Table International Business Machines Corp. - Segment focus
- Invensis Technologies Pvt Ltd.
  - Table Invensis Technologies Pvt Ltd. - Overview
  - Table Invensis Technologies Pvt Ltd. - Product / Service
  - Table Invensis Technologies Pvt Ltd. - Key offerings
- IQVIA Inc.
  - Table IQVIA Inc. - Overview
  - Table IQVIA Inc. - Business segments
  - Table IQVIA Inc. - Key news
  - Table IQVIA Inc. - Key offerings
  - Table IQVIA Inc. - Segment focus
- OMH HealthEdge Holdings LLC
  - Table OMH HealthEdge Holdings LLC - Overview
  - Table OMH HealthEdge Holdings LLC - Product / Service
  - Table OMH HealthEdge Holdings LLC - Key offerings
- R1 RCM Inc.
  - Table R1 RCM Inc. - Overview
  - Table R1 RCM Inc. - Product / Service
  - Table R1 RCM Inc. - Key offerings
- Sutherland Global Services Inc.
  - Table Sutherland Global Services Inc. - Overview
  - Table Sutherland Global Services Inc. - Product / Service
  - Table Sutherland Global Services Inc. - Key offerings
- Tata Consultancy Services Ltd.
  - Table Tata Consultancy Services Ltd. - Overview
  - Table Tata Consultancy Services Ltd. - Business segments
  - Table Tata Consultancy Services Ltd. - Key news
  - Table Tata Consultancy Services Ltd. - Key offerings
  - Table Tata Consultancy Services Ltd. - Segment focus
- Wipro Ltd.
  - Table Wipro Ltd. - Overview
  - Table Wipro Ltd. - Business segments
  - Table Wipro Ltd. - Key news
  - Table Wipro Ltd. - Key offerings
  - Table Wipro Ltd. - Segment focus
- WNS Holdings Ltd.
  - Table WNS Holdings Ltd. - Overview
  - Table WNS Holdings Ltd. - Business segments
  - Table WNS Holdings Ltd. - Key offerings
  - Table WNS Holdings Ltd. - Segment focus
Appendix
- Scope of the report
  - Market definition
  - Objectives
  - Notes and caveats
- Inclusions and exclusions checklist
  - Table Inclusions checklist
  - Table Exclusions checklist
- Currency conversion rates for US$
  - Table Currency conversion rates for US$
- Research methodology
  - Table Research methodology
  - Table Validation techniques employed for market sizing
  - Table Information sources
- List of abbreviations
  - Table List of abbreviations