IT and BPO Services Market in India 2023-2027

Best Price Guarantee	Length	Publisher	Published Date	SKU
from $2,500	164 Pages	TechNavio	September, 2023	INF18192809

Best Price Guarantee
Price	from $2,500
Length	164 Pages
Publisher	TechNavio
Published Date	September, 2023
SKU	INF18192809

IT And BPO Services Market In India 2023-2027

The IT and BPO services market in India is forecasted to grow by USD 151.59 bn during 2022-2027, accelerating at a CAGR of 10.8% during the forecast period. The report on the IT and BPO services market in India provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by rising cost pressure to maintain in-house IT systems, need to focus on core competencies and improve efficiency, and access to new technology, domain expertise, and round-the-clock service.

Technavio's IT and BPO services market in India is segmented as below:

By End-user

Finance
Insurance
Telecom
Healthcare
Manufacturing and others

By Type

Export
Domestic

By Product

IT services
BPM
Software and R and D

By Geographical Landscape

APAC

This study identifies the increased adoption of application outsourcing as one of the prime reasons driving the IT and BPO services market in India growth during the next few years. Also, increasing digital transformation in organizations and increased adoption of software-defined infrastructure will lead to sizable demand in the market.

The report on the IT and BPO services market in India covers the following areas:

IT and BPO services market sizing in India
IT and BPO services market forecast in India
IT and BPO services market industry analysis in India

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading IT and BPO services market in India vendors that include Accenture Plc, Automatic Data Processing Inc., Cognizant Technology Solutions Corp., ExlService Holdings Inc., Firstsource Solutions Ltd., Genpact Ltd., HCL Technologies Ltd., Hinduja Group Ltd., Infosys Ltd., International Business Machines Corp., Morae Global Corp., Serco Group Plc, Srisys Inc., StarTek Inc., Sutherland Global Services Inc., Tata Consultancy Services Ltd., Tech Mahindra Ltd., TTEC Holdings Inc., Wipro Ltd., and WNS Holdings Ltd.. Also, the IT and BPO services market in India analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

1 Executive Summary: 1.1 Market overview; Exhibit 01: Executive Summary - Chart on Market Overview; Exhibit 02: Executive Summary - Data Table on Market Overview; Exhibit 03: Executive Summary - Chart on Country Market Characteristics; Exhibit 04: Executive Summary - Chart on Market Segmentation by End-user; Exhibit 05: Executive Summary - Chart on Market Segmentation by Type; Exhibit 06: Executive Summary - Chart on Market Segmentation by Product; Exhibit 07: Executive Summary - Chart on Vendor Market Positioning
2 Market Landscape: 2.1 Market ecosystem; Exhibit 08: Parent market; Exhibit 09: Market Characteristics
3 Market Sizing: 3.1 Market definition; Exhibit 10: Offerings of vendors included in the market definition; 3.2 Market segment analysis; Exhibit 11: Market segments; 3.3 Market size 2022; 3.4 Market outlook: Forecast for 2022-2027; Exhibit 12: Chart on India - Market size and forecast 2022-2027 ($ billion); Exhibit 13: Data Table on India - Market size and forecast 2022-2027 ($ billion); Exhibit 14: Chart on India: Year-over-year growth 2022-2027 (%); Exhibit 15: Data Table on India: Year-over-year growth 2022-2027 (%)
4 Historic Market Size: 4.1 IT and BPO services market in India 2017 - 2021; Exhibit 16: Historic Market Size - Data Table on it and bpo services market in India 2017 - 2021 ($ billion); 4.2 End-user Segment Analysis 2017 - 2021; Exhibit 17: Historic Market Size - End-user Segment 2017 - 2021 ($ billion); 4.3 Type Segment Analysis 2017 - 2021; Exhibit 18: Historic Market Size - Type Segment 2017 - 2021 ($ billion); 4.4 Product Segment Analysis 2017 - 2021; Exhibit 19: Historic Market Size - Product Segment 2017 - 2021 ($ billion)
5 Five Forces Analysis: 5.1 Five forces summary; Exhibit 20: Five forces analysis - Comparison between 2022 and 2027; 5.2 Bargaining power of buyers; Exhibit 21: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027; 5.3 Bargaining power of suppliers; Exhibit 22: Bargaining power of suppliers - Impact of key factors in 2022 and 2027; 5.4 Threat of new entrants; Exhibit 23: Threat of new entrants - Impact of key factors in 2022 and 2027; 5.5 Threat of substitutes; Exhibit 24: Threat of substitutes - Impact of key factors in 2022 and 2027; 5.6 Threat of rivalry; Exhibit 25: Threat of rivalry - Impact of key factors in 2022 and 2027; 5.7 Market condition; Exhibit 26: Chart on Market condition - Five forces 2022 and 2027
6 Market Segmentation by End-user: 6.1 Market segments; Exhibit 27: Chart on End-user - Market share 2022-2027 (%); Exhibit 28: Data Table on End-user - Market share 2022-2027 (%); 6.2 Comparison by End-user; Exhibit 29: Chart on Comparison by End-user; Exhibit 30: Data Table on Comparison by End-user; 6.3 Finance - Market size and forecast 2022-2027; Exhibit 31: Chart on Finance - Market size and forecast 2022-2027 ($ billion); Exhibit 32: Data Table on Finance - Market size and forecast 2022-2027 ($ billion); Exhibit 33: Chart on Finance - Year-over-year growth 2022-2027 (%); Exhibit 34: Data Table on Finance - Year-over-year growth 2022-2027 (%); 6.4 Insurance - Market size and forecast 2022-2027; Exhibit 35: Chart on Insurance - Market size and forecast 2022-2027 ($ billion); Exhibit 36: Data Table on Insurance - Market size and forecast 2022-2027 ($ billion); Exhibit 37: Chart on Insurance - Year-over-year growth 2022-2027 (%); Exhibit 38: Data Table on Insurance - Year-over-year growth 2022-2027 (%); 6.5 Telecom - Market size and forecast 2022-2027; Exhibit 39: Chart on Telecom - Market size and forecast 2022-2027 ($ billion); Exhibit 40: Data Table on Telecom - Market size and forecast 2022-2027 ($ billion); Exhibit 41: Chart on Telecom - Year-over-year growth 2022-2027 (%); Exhibit 42: Data Table on Telecom - Year-over-year growth 2022-2027 (%); 6.6 Healthcare - Market size and forecast 2022-2027; Exhibit 43: Chart on Healthcare - Market size and forecast 2022-2027 ($ billion); Exhibit 44: Data Table on Healthcare - Market size and forecast 2022-2027 ($ billion); Exhibit 45: Chart on Healthcare - Year-over-year growth 2022-2027 (%); Exhibit 46: Data Table on Healthcare - Year-over-year growth 2022-2027 (%); 6.7 Manufacturing and others - Market size and forecast 2022-2027; Exhibit 47: Chart on Manufacturing and others - Market size and forecast 2022-2027 ($ billion); Exhibit 48: Data Table on Manufacturing and others - Market size and forecast 2022-2027 ($ billion); Exhibit 49: Chart on Manufacturing and others - Year-over-year growth 2022-2027 (%); Exhibit 50: Data Table on Manufacturing and others - Year-over-year growth 2022-2027 (%); 6.8 Market opportunity by End-user; Exhibit 51: Market opportunity by End-user ($ billion); Exhibit 52: Data Table on Market opportunity by End-user ($ billion)
7 Market Segmentation by Type: 7.1 Market segments; Exhibit 53: Chart on Type - Market share 2022-2027 (%); Exhibit 54: Data Table on Type - Market share 2022-2027 (%); 7.2 Comparison by Type; Exhibit 55: Chart on Comparison by Type; Exhibit 56: Data Table on Comparison by Type; 7.3 Export - Market size and forecast 2022-2027; Exhibit 57: Chart on Export - Market size and forecast 2022-2027 ($ billion); Exhibit 58: Data Table on Export - Market size and forecast 2022-2027 ($ billion); Exhibit 59: Chart on Export - Year-over-year growth 2022-2027 (%); Exhibit 60: Data Table on Export - Year-over-year growth 2022-2027 (%); 7.4 Domestic - Market size and forecast 2022-2027; Exhibit 61: Chart on Domestic - Market size and forecast 2022-2027 ($ billion); Exhibit 62: Data Table on Domestic - Market size and forecast 2022-2027 ($ billion); Exhibit 63: Chart on Domestic - Year-over-year growth 2022-2027 (%); Exhibit 64: Data Table on Domestic - Year-over-year growth 2022-2027 (%); 7.5 Market opportunity by Type; Exhibit 65: Market opportunity by Type ($ billion); Exhibit 66: Data Table on Market opportunity by Type ($ billion)
8 Market Segmentation by Product: 8.1 Market segments; Exhibit 67: Chart on Product - Market share 2022-2027 (%); Exhibit 68: Data Table on Product - Market share 2022-2027 (%); 8.2 Comparison by Product; Exhibit 69: Chart on Comparison by Product; Exhibit 70: Data Table on Comparison by Product; 8.3 IT services - Market size and forecast 2022-2027; Exhibit 71: Chart on IT services - Market size and forecast 2022-2027 ($ billion); Exhibit 72: Data Table on IT services - Market size and forecast 2022-2027 ($ billion); Exhibit 73: Chart on IT services - Year-over-year growth 2022-2027 (%); Exhibit 74: Data Table on IT services - Year-over-year growth 2022-2027 (%); 8.4 BPM - Market size and forecast 2022-2027; Exhibit 75: Chart on BPM - Market size and forecast 2022-2027 ($ billion); Exhibit 76: Data Table on BPM - Market size and forecast 2022-2027 ($ billion); Exhibit 77: Chart on BPM - Year-over-year growth 2022-2027 (%); Exhibit 78: Data Table on BPM - Year-over-year growth 2022-2027 (%); 8.5 Software and R and D - Market size and forecast 2022-2027; Exhibit 79: Chart on Software and R and D - Market size and forecast 2022-2027 ($ billion); Exhibit 80: Data Table on Software and R and D - Market size and forecast 2022-2027 ($ billion); Exhibit 81: Chart on Software and R and D - Year-over-year growth 2022-2027 (%); Exhibit 82: Data Table on Software and R and D - Year-over-year growth 2022-2027 (%); 8.6 Market opportunity by Product; Exhibit 83: Market opportunity by Product ($ billion); Exhibit 84: Data Table on Market opportunity by Product ($ billion)
9 Customer Landscape: 9.1 Customer landscape overview; Exhibit 85: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
10 Drivers, Challenges, and Trends: 10.1 Market drivers; 10.2 Market challenges; 10.3 Impact of drivers and challenges; Exhibit 86: Impact of drivers and challenges in 2022 and 2027; 10.4 Market trends
11 Vendor Landscape: 11.1 Overview; 11.2 Vendor landscape; Exhibit 87: Overview on Criticality of inputs and Factors of differentiation; 11.3 Landscape disruption; Exhibit 88: Overview on factors of disruption; 11.4 Industry risks; Exhibit 89: Impact of key risks on business
12 Vendor Analysis: 12.1 Vendors covered; Exhibit 90: Vendors covered; 12.2 Market positioning of vendors; Exhibit 91: Matrix on vendor position and classification; 12.3 Accenture Plc; Exhibit 92: Accenture Plc - Overview; Exhibit 93: Accenture Plc - Business segments; Exhibit 94: Accenture Plc - Key news; Exhibit 95: Accenture Plc - Key offerings; Exhibit 96: Accenture Plc - Segment focus; 12.4 Automatic Data Processing Inc.; Exhibit 97: Automatic Data Processing Inc. - Overview; Exhibit 98: Automatic Data Processing Inc. - Business segments; Exhibit 99: Automatic Data Processing Inc. - Key news; Exhibit 100: Automatic Data Processing Inc. - Key offerings; Exhibit 101: Automatic Data Processing Inc. - Segment focus; 12.5 Cognizant Technology Solutions Corp.; Exhibit 102: Cognizant Technology Solutions Corp. - Overview; Exhibit 103: Cognizant Technology Solutions Corp. - Business segments; Exhibit 104: Cognizant Technology Solutions Corp. - Key news; Exhibit 105: Cognizant Technology Solutions Corp. - Key offerings; Exhibit 106: Cognizant Technology Solutions Corp. - Segment focus; 12.6 ExlService Holdings Inc.; Exhibit 107: ExlService Holdings Inc. - Overview; Exhibit 108: ExlService Holdings Inc. - Business segments; Exhibit 109: ExlService Holdings Inc. - Key news; Exhibit 110: ExlService Holdings Inc. - Key offerings; Exhibit 111: ExlService Holdings Inc. - Segment focus; 12.7 Firstsource Solutions Ltd.; Exhibit 112: Firstsource Solutions Ltd. - Overview; Exhibit 113: Firstsource Solutions Ltd. - Business segments; Exhibit 114: Firstsource Solutions Ltd. - Key offerings; Exhibit 115: Firstsource Solutions Ltd. - Segment focus; 12.8 Genpact Ltd.; Exhibit 116: Genpact Ltd. - Overview; Exhibit 117: Genpact Ltd. - Business segments; Exhibit 118: Genpact Ltd. - Key news; Exhibit 119: Genpact Ltd. - Key offerings; Exhibit 120: Genpact Ltd. - Segment focus; 12.9 HCL Technologies Ltd.; Exhibit 121: HCL Technologies Ltd. - Overview; Exhibit 122: HCL Technologies Ltd. - Business segments; Exhibit 123: HCL Technologies Ltd. - Key news; Exhibit 124: HCL Technologies Ltd. - Key offerings; Exhibit 125: HCL Technologies Ltd. - Segment focus; 12.10 Infosys Ltd.; Exhibit 126: Infosys Ltd. - Overview; Exhibit 127: Infosys Ltd. - Business segments; Exhibit 128: Infosys Ltd. - Key news; Exhibit 129: Infosys Ltd. - Key offerings; Exhibit 130: Infosys Ltd. - Segment focus; 12.11 International Business Machines Corp.; Exhibit 131: International Business Machines Corp. - Overview; Exhibit 132: International Business Machines Corp. - Business segments; Exhibit 133: International Business Machines Corp. - Key news; Exhibit 134: International Business Machines Corp. - Key offerings; Exhibit 135: International Business Machines Corp. - Segment focus; 12.12 Serco Group Plc; Exhibit 136: Serco Group Plc - Overview; Exhibit 137: Serco Group Plc - Business segments; Exhibit 138: Serco Group Plc - Key news; Exhibit 139: Serco Group Plc - Key offerings; Exhibit 140: Serco Group Plc - Segment focus; 12.13 StarTek Inc.; Exhibit 141: StarTek Inc. - Overview; Exhibit 142: StarTek Inc. - Business segments; Exhibit 143: StarTek Inc. - Key offerings; Exhibit 144: StarTek Inc. - Segment focus; 12.14 Tata Consultancy Services Ltd.; Exhibit 145: Tata Consultancy Services Ltd. - Overview; Exhibit 146: Tata Consultancy Services Ltd. - Business segments; Exhibit 147: Tata Consultancy Services Ltd. - Key news; Exhibit 148: Tata Consultancy Services Ltd. - Key offerings; Exhibit 149: Tata Consultancy Services Ltd. - Segment focus; 12.15 Tech Mahindra Ltd.; Exhibit 150: Tech Mahindra Ltd. - Overview; Exhibit 151: Tech Mahindra Ltd. - Business segments; Exhibit 152: Tech Mahindra Ltd. - Key offerings; Exhibit 153: Tech Mahindra Ltd. - Segment focus; 12.16 Wipro Ltd.; Exhibit 154: Wipro Ltd. - Overview; Exhibit 155: Wipro Ltd. - Business segments; Exhibit 156: Wipro Ltd. - Key news; Exhibit 157: Wipro Ltd. - Key offerings; Exhibit 158: Wipro Ltd. - Segment focus; 12.17 WNS Holdings Ltd.; Exhibit 159: WNS Holdings Ltd. - Overview; Exhibit 160: WNS Holdings Ltd. - Business segments; Exhibit 161: WNS Holdings Ltd. - Key offerings; Exhibit 162: WNS Holdings Ltd. - Segment focus
13 Appendix: 13.1 Scope of the report; 13.2 Inclusions and exclusions checklist; Exhibit 163: Inclusions checklist; Exhibit 164: Exclusions checklist; 13.3 Currency conversion rates for US$; Exhibit 165: Currency conversion rates for US$; 13.4 Research methodology; Exhibit 166: Research methodology; Exhibit 167: Validation techniques employed for market sizing; Exhibit 168: Information sources; 13.5 List of abbreviations; Exhibit 169: List of abbreviations
Exhibits:: Exhibits1: Executive Summary - Chart on Market Overview; Exhibits2: Executive Summary - Data Table on Market Overview; Exhibits3: Executive Summary - Chart on Country Market Characteristics; Exhibits4: Executive Summary - Chart on Market Segmentation by End-user; Exhibits5: Executive Summary - Chart on Market Segmentation by Type; Exhibits6: Executive Summary - Chart on Market Segmentation by Product; Exhibits7: Executive Summary - Chart on Vendor Market Positioning; Exhibits8: Parent market; Exhibits9: Market Characteristics; Exhibits10: Offerings of vendors included in the market definition; Exhibits11: Market segments; Exhibits12: Chart on India - Market size and forecast 2022-2027 ($ billion); Exhibits13: Data Table on India - Market size and forecast 2022-2027 ($ billion); Exhibits14: Chart on India: Year-over-year growth 2022-2027 (%); Exhibits15: Data Table on India: Year-over-year growth 2022-2027 (%); Exhibits16: Historic Market Size - Data Table on it and bpo services market in India 2017 - 2021 ($ billion); Exhibits17: Historic Market Size - End-user Segment 2017 - 2021 ($ billion); Exhibits18: Historic Market Size - Type Segment 2017 - 2021 ($ billion); Exhibits19: Historic Market Size - Product Segment 2017 - 2021 ($ billion); Exhibits20: Five forces analysis - Comparison between 2022 and 2027; Exhibits21: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027; Exhibits22: Bargaining power of suppliers - Impact of key factors in 2022 and 2027; Exhibits23: Threat of new entrants - Impact of key factors in 2022 and 2027; Exhibits24: Threat of substitutes - Impact of key factors in 2022 and 2027; Exhibits25: Threat of rivalry - Impact of key factors in 2022 and 2027; Exhibits26: Chart on Market condition - Five forces 2022 and 2027; Exhibits27: Chart on End-user - Market share 2022-2027 (%); Exhibits28: Data Table on End-user - Market share 2022-2027 (%); Exhibits29: Chart on Comparison by End-user; Exhibits30: Data Table on Comparison by End-user; Exhibits31: Chart on Finance - Market size and forecast 2022-2027 ($ billion); Exhibits32: Data Table on Finance - Market size and forecast 2022-2027 ($ billion); Exhibits33: Chart on Finance - Year-over-year growth 2022-2027 (%); Exhibits34: Data Table on Finance - Year-over-year growth 2022-2027 (%); Exhibits35: Chart on Insurance - Market size and forecast 2022-2027 ($ billion); Exhibits36: Data Table on Insurance - Market size and forecast 2022-2027 ($ billion); Exhibits37: Chart on Insurance - Year-over-year growth 2022-2027 (%); Exhibits38: Data Table on Insurance - Year-over-year growth 2022-2027 (%); Exhibits39: Chart on Telecom - Market size and forecast 2022-2027 ($ billion); Exhibits40: Data Table on Telecom - Market size and forecast 2022-2027 ($ billion); Exhibits41: Chart on Telecom - Year-over-year growth 2022-2027 (%); Exhibits42: Data Table on Telecom - Year-over-year growth 2022-2027 (%); Exhibits43: Chart on Healthcare - Market size and forecast 2022-2027 ($ billion); Exhibits44: Data Table on Healthcare - Market size and forecast 2022-2027 ($ billion); Exhibits45: Chart on Healthcare - Year-over-year growth 2022-2027 (%); Exhibits46: Data Table on Healthcare - Year-over-year growth 2022-2027 (%); Exhibits47: Chart on Manufacturing and others - Market size and forecast 2022-2027 ($ billion); Exhibits48: Data Table on Manufacturing and others - Market size and forecast 2022-2027 ($ billion); Exhibits49: Chart on Manufacturing and others - Year-over-year growth 2022-2027 (%); Exhibits50: Data Table on Manufacturing and others - Year-over-year growth 2022-2027 (%); Exhibits51: Market opportunity by End-user ($ billion); Exhibits52: Data Table on Market opportunity by End-user ($ billion); Exhibits53: Chart on Type - Market share 2022-2027 (%); Exhibits54: Data Table on Type - Market share 2022-2027 (%); Exhibits55: Chart on Comparison by Type; Exhibits56: Data Table on Comparison by Type; Exhibits57: Chart on Export - Market size and forecast 2022-2027 ($ billion); Exhibits58: Data Table on Export - Market size and forecast 2022-2027 ($ billion); Exhibits59: Chart on Export - Year-over-year growth 2022-2027 (%); Exhibits60: Data Table on Export - Year-over-year growth 2022-2027 (%); Exhibits61: Chart on Domestic - Market size and forecast 2022-2027 ($ billion); Exhibits62: Data Table on Domestic - Market size and forecast 2022-2027 ($ billion); Exhibits63: Chart on Domestic - Year-over-year growth 2022-2027 (%); Exhibits64: Data Table on Domestic - Year-over-year growth 2022-2027 (%); Exhibits65: Market opportunity by Type ($ billion); Exhibits66: Data Table on Market opportunity by Type ($ billion); Exhibits67: Chart on Product - Market share 2022-2027 (%); Exhibits68: Data Table on Product - Market share 2022-2027 (%); Exhibits69: Chart on Comparison by Product; Exhibits70: Data Table on Comparison by Product; Exhibits71: Chart on IT services - Market size and forecast 2022-2027 ($ billion); Exhibits72: Data Table on IT services - Market size and forecast 2022-2027 ($ billion); Exhibits73: Chart on IT services - Year-over-year growth 2022-2027 (%); Exhibits74: Data Table on IT services - Year-over-year growth 2022-2027 (%); Exhibits75: Chart on BPM - Market size and forecast 2022-2027 ($ billion); Exhibits76: Data Table on BPM - Market size and forecast 2022-2027 ($ billion); Exhibits77: Chart on BPM - Year-over-year growth 2022-2027 (%); Exhibits78: Data Table on BPM - Year-over-year growth 2022-2027 (%); Exhibits79: Chart on Software and R and D - Market size and forecast 2022-2027 ($ billion); Exhibits80: Data Table on Software and R and D - Market size and forecast 2022-2027 ($ billion); Exhibits81: Chart on Software and R and D - Year-over-year growth 2022-2027 (%); Exhibits82: Data Table on Software and R and D - Year-over-year growth 2022-2027 (%); Exhibits83: Market opportunity by Product ($ billion); Exhibits84: Data Table on Market opportunity by Product ($ billion); Exhibits85: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria; Exhibits86: Impact of drivers and challenges in 2022 and 2027; Exhibits87: Overview on Criticality of inputs and Factors of differentiation; Exhibits88: Overview on factors of disruption; Exhibits89: Impact of key risks on business; Exhibits90: Vendors covered; Exhibits91: Matrix on vendor position and classification; Exhibits92: Accenture Plc - Overview; Exhibits93: Accenture Plc - Business segments; Exhibits94: Accenture Plc - Key news; Exhibits95: Accenture Plc - Key offerings; Exhibits96: Accenture Plc - Segment focus; Exhibits97: Automatic Data Processing Inc. - Overview; Exhibits98: Automatic Data Processing Inc. - Business segments; Exhibits99: Automatic Data Processing Inc. - Key news; Exhibits100: Automatic Data Processing Inc. - Key offerings; Exhibits101: Automatic Data Processing Inc. - Segment focus; Exhibits102: Cognizant Technology Solutions Corp. - Overview; Exhibits103: Cognizant Technology Solutions Corp. - Business segments; Exhibits104: Cognizant Technology Solutions Corp. - Key news; Exhibits105: Cognizant Technology Solutions Corp. - Key offerings; Exhibits106: Cognizant Technology Solutions Corp. - Segment focus; Exhibits107: ExlService Holdings Inc. - Overview; Exhibits108: ExlService Holdings Inc. - Business segments; Exhibits109: ExlService Holdings Inc. - Key news; Exhibits110: ExlService Holdings Inc. - Key offerings; Exhibits111: ExlService Holdings Inc. - Segment focus; Exhibits112: Firstsource Solutions Ltd. - Overview; Exhibits113: Firstsource Solutions Ltd. - Business segments; Exhibits114: Firstsource Solutions Ltd. - Key offerings; Exhibits115: Firstsource Solutions Ltd. - Segment focus; Exhibits116: Genpact Ltd. - Overview; Exhibits117: Genpact Ltd. - Business segments; Exhibits118: Genpact Ltd. - Key news; Exhibits119: Genpact Ltd. - Key offerings; Exhibits120: Genpact Ltd. - Segment focus; Exhibits121: HCL Technologies Ltd. - Overview; Exhibits122: HCL Technologies Ltd. - Business segments; Exhibits123: HCL Technologies Ltd. - Key news; Exhibits124: HCL Technologies Ltd. - Key offerings; Exhibits125: HCL Technologies Ltd. - Segment focus; Exhibits126: Infosys Ltd. - Overview; Exhibits127: Infosys Ltd. - Business segments; Exhibits128: Infosys Ltd. - Key news; Exhibits129: Infosys Ltd. - Key offerings; Exhibits130: Infosys Ltd. - Segment focus; Exhibits131: International Business Machines Corp. - Overview; Exhibits132: International Business Machines Corp. - Business segments; Exhibits133: International Business Machines Corp. - Key news; Exhibits134: International Business Machines Corp. - Key offerings; Exhibits135: International Business Machines Corp. - Segment focus; Exhibits136: Serco Group Plc - Overview; Exhibits137: Serco Group Plc - Business segments; Exhibits138: Serco Group Plc - Key news; Exhibits139: Serco Group Plc - Key offerings; Exhibits140: Serco Group Plc - Segment focus; Exhibits141: StarTek Inc. - Overview; Exhibits142: StarTek Inc. - Business segments; Exhibits143: StarTek Inc. - Key offerings; Exhibits144: StarTek Inc. - Segment focus; Exhibits145: Tata Consultancy Services Ltd. - Overview; Exhibits146: Tata Consultancy Services Ltd. - Business segments; Exhibits147: Tata Consultancy Services Ltd. - Key news; Exhibits148: Tata Consultancy Services Ltd. - Key offerings; Exhibits149: Tata Consultancy Services Ltd. - Segment focus; Exhibits150: Tech Mahindra Ltd. - Overview; Exhibits151: Tech Mahindra Ltd. - Business segments; Exhibits152: Tech Mahindra Ltd. - Key offerings; Exhibits153: Tech Mahindra Ltd. - Segment focus; Exhibits154: Wipro Ltd. - Overview; Exhibits155: Wipro Ltd. - Business segments; Exhibits156: Wipro Ltd. - Key news; Exhibits157: Wipro Ltd. - Key offerings; Exhibits158: Wipro Ltd. - Segment focus; Exhibits159: WNS Holdings Ltd. - Overview; Exhibits160: WNS Holdings Ltd. - Business segments; Exhibits161: WNS Holdings Ltd. - Key offerings; Exhibits162: WNS Holdings Ltd. - Segment focus; Exhibits163: Inclusions checklist; Exhibits164: Exclusions checklist; Exhibits165: Currency conversion rates for US$; Exhibits166: Research methodology; Exhibits167: Validation techniques employed for market sizing; Exhibits168: Information sources; Exhibits169: List of abbreviations