Global Social Media Monitoring Software Market by Size, by Type, by Application, by Region, History and Forecast 2020-2031

Summary

Social media monitoring software provides functionality for listening, tracking, and gathering relevant content across wide ranges of social media. Social media monitoring products are used by social media, marketing, and communications teams to identify trends, track competitors, and understand customer sentiment. The products can also be used by researchers to gain information on social trends or by media outlets to identify breaking news. Social media monitoring tools allow marketers to personalize content to specific users or demographics, identify thought leaders or influencers, and respond to positive or negative mentions.

According to APO Research, The global Social Media Monitoring Software market is projected to grow from US$ million in 2025 to US$ million by 2031, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.

The US & Canada market for Social Media Monitoring Software is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Asia-Pacific market for Social Media Monitoring Software is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The China market for Social Media Monitoring Software is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

Europe market for Social Media Monitoring Software is estimated to increase from $ million in 2025 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.

The major global companies of Social Media Monitoring Software include Zoho, Salesforce, Sprinklr, Meltwater, Digimind, LexisNexis, Crowd Analyzer and Lucidya, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.

Report Includes


This report presents an overview of global market for Social Media Monitoring Software, market size. Analyses of the global market trends, with historic market revenue data for 2020 - 2024, estimates for 2025, and projections of CAGR through 2031.

This report researches the key producers of Social Media Monitoring Software, also provides the revenue of main regions and countries. Of the upcoming market potential for Social Media Monitoring Software, and key regions or countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Social Media Monitoring Software revenue, market share and industry ranking of main manufacturers, data from 2020 to 2025. Identification of the major stakeholders in the global Social Media Monitoring Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2020 to 2031. Evaluation and forecast the market size for Social Media Monitoring Software revenue, projected growth trends, production technology, application and end-user industry.


Social Media Monitoring Software Segment by Company


Zoho

Salesforce

Sprinklr

Meltwater

Digimind

LexisNexis

Crowd Analyzer

Lucidya

Social Media Monitoring Software Segment by Type


Cloud Based

On-premise

Social Media Monitoring Software Segment by Application


Telecomm

BFSI

Retail

Government

Others

Social Media Monitoring Software Segment by Region


North America

United States

Canada

Mexico

Europe

Germany

France

U.K.

Italy

Russia

Spain

Netherlands

Switzerland

Sweden

Poland

Asia-Pacific

China

Japan

South Korea

India

Australia

Taiwan

Southeast Asia

South America

Brazil

Argentina

Chile

Middle East & Africa

Egypt

South Africa

Israel

Türkiye

GCC Countries

Study Objectives

1. To analyze and research the global status and future forecast, involving, production, value, consumption, growth rate (CAGR), market share, historical and forecast.
2. To present the key manufacturers, capacity, production, revenue, market share, and Recent Developments.
3. To split the breakdown data by regions, type, manufacturers, and Application.
4. To analyze the global and key regions market potential and advantage, opportunity and challenge, restraints, and risks.
5. To identify significant trends, drivers, influence factors in global and regions.
6. To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market.

Reasons to Buy This Report

1. This report will help the readers to understand the competition within the industries and strategies for the competitive environment to enhance the potential profit. The report also focuses on the competitive landscape of the global Social Media Monitoring Software market, and introduces in detail the market share, industry ranking, competitor ecosystem, market performance, new product development, operation situation, expansion, and acquisition. etc. of the main players, which helps the readers to identify the main competitors and deeply understand the competition pattern of the market.
2. This report will help stakeholders to understand the global industry status and trends of Social Media Monitoring Software and provides them with information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to understand competitors better and gain more insights to strengthen their position in their businesses. The competitive landscape section includes the market share and rank (in volume and value), competitor ecosystem, new product development, expansion, and acquisition.
4. This report stays updated with novel technology integration, features, and the latest developments in the market.
5. This report helps stakeholders to gain insights into which regions to target globally.
6. This report helps stakeholders to gain insights into the end-user perception concerning the adoption of Social Media Monitoring Software.
7. This report helps stakeholders to identify some of the key players in the market and understand their valuable contribution.

Chapter Outline

Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. Revenue of Social Media Monitoring Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Analysis key trends, drivers, challenges, and opportunities within the global Social Media Monitoring Software industry.
Chapter 3: Detailed analysis of Social Media Monitoring Software companies' competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Social Media Monitoring Softwarerevenue, gross margin, and recent development, etc.
Chapter 7: North America (US & Canada) by type, by application and by country, revenue for each segment.
Chapter 8: Europe by type, by application and by country, revenue for each segment.
Chapter 9: China by type, and by application, revenue for each segment.
Chapter 10: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 11: South America, Middle East & Africa by type, by application and by country, revenue for each segment.
Chapter 12: Concluding Insights of the report.

Please Note: Single-User license will be delivered via PDF from the publisher without the rights to print or to edit.


1 Market Overview

1.1 Product Definition
1.2 Market Analysis by Type
1.2.1 Global Social Media Monitoring Software Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud Based
1.2.3 On-premise
1.3 Market Analysis by Application
1.3.1 Global Social Media Monitoring Software Market Size Growth Rate by Application: 2020 VS 2024 VS 2031
1.3.2 Telecomm
1.3.3 BFSI
1.3.4 Retail
1.3.5 Government
1.3.6 Others
1.4 Global Market Growth Prospects
1.5 Global Social Media Monitoring Software Growth Trends by Region
1.5.1 Global Social Media Monitoring Software Market Size by Region: 2020 VS 2024 VS 2031
1.5.2 Social Media Monitoring Software Market Size by Region (2020-2025)
1.5.3 Social Media Monitoring Software Market Size by Region (2026-2031)
1.6 Assumptions and Limitations
1.7 Study Goals and Objectives
1.8 Years Considered
2 Global Social Media Monitoring Software Market Dynamics

2.1 Social Media Monitoring Software Industry Trends
2.2 Social Media Monitoring Software Industry Drivers
2.3 Social Media Monitoring Software Industry Opportunities and Challenges
2.4 Social Media Monitoring Software Industry Restraints
3 Competitive Landscape by Company

3.1 Global Social Media Monitoring Software Revenue by Company (2020-2025)
3.2 Global Social Media Monitoring Software Players Revenue Ranking, 2023 VS 2024 VS 2025
3.3 Global Social Media Monitoring Software Key Company Head office and Area Served
3.4 Global Social Media Monitoring Software Company, Product Type & Application
3.5 Global Social Media Monitoring Software Company Establishment Date
3.6 Market Competitive Analysis
3.6.1 Global Social Media Monitoring Software Market CR5 and HHI
3.6.2 Global Top 5 and 10 Social Media Monitoring Software Players Market Share by Revenue in 2024
3.6.3 2024 Social Media Monitoring Software Tier 1, Tier 2, and Tier 3
4 Social Media Monitoring Software Market by Type

4.1 Global Social Media Monitoring Software Market Size by Type (2020 VS 2024 VS 2031)
4.2 Global Social Media Monitoring Software Market Size by Type (2020-2031)
4.3 Global Social Media Monitoring Software Market Size Share by Type (2020-2031)
5 Social Media Monitoring Software Market by Application

5.1 Global Social Media Monitoring Software Market Size by Application (2020 VS 2024 VS 2031)
5.2 Global Social Media Monitoring Software Market Size by Application (2020-2031)
5.3 Global Social Media Monitoring Software Market Size Share by Application (2020-2031)
6 Company Profiles

6.1 Zoho
6.1.1 Zoho Comapny Information
6.1.2 Zoho Business Overview
6.1.3 Zoho Social Media Monitoring Software Revenue and Gross Margin (US$ Million) & (2020-2025)
6.1.4 Zoho Social Media Monitoring Software Product Portfolio
6.1.5 Zoho Recent Developments
6.2 Salesforce
6.2.1 Salesforce Comapny Information
6.2.2 Salesforce Business Overview
6.2.3 Salesforce Social Media Monitoring Software Revenue and Gross Margin (US$ Million) & (2020-2025)
6.2.4 Salesforce Social Media Monitoring Software Product Portfolio
6.2.5 Salesforce Recent Developments
6.3 Sprinklr
6.3.1 Sprinklr Comapny Information
6.3.2 Sprinklr Business Overview
6.3.3 Sprinklr Social Media Monitoring Software Revenue and Gross Margin (US$ Million) & (2020-2025)
6.3.4 Sprinklr Social Media Monitoring Software Product Portfolio
6.3.5 Sprinklr Recent Developments
6.4 Meltwater
6.4.1 Meltwater Comapny Information
6.4.2 Meltwater Business Overview
6.4.3 Meltwater Social Media Monitoring Software Revenue and Gross Margin (US$ Million) & (2020-2025)
6.4.4 Meltwater Social Media Monitoring Software Product Portfolio
6.4.5 Meltwater Recent Developments
6.5 Digimind
6.5.1 Digimind Comapny Information
6.5.2 Digimind Business Overview
6.5.3 Digimind Social Media Monitoring Software Revenue and Gross Margin (US$ Million) & (2020-2025)
6.5.4 Digimind Social Media Monitoring Software Product Portfolio
6.5.5 Digimind Recent Developments
6.6 LexisNexis
6.6.1 LexisNexis Comapny Information
6.6.2 LexisNexis Business Overview
6.6.3 LexisNexis Social Media Monitoring Software Revenue and Gross Margin (US$ Million) & (2020-2025)
6.6.4 LexisNexis Social Media Monitoring Software Product Portfolio
6.6.5 LexisNexis Recent Developments
6.7 Crowd Analyzer
6.7.1 Crowd Analyzer Comapny Information
6.7.2 Crowd Analyzer Business Overview
6.7.3 Crowd Analyzer Social Media Monitoring Software Revenue and Gross Margin (US$ Million) & (2020-2025)
6.7.4 Crowd Analyzer Social Media Monitoring Software Product Portfolio
6.7.5 Crowd Analyzer Recent Developments
6.8 Lucidya
6.8.1 Lucidya Comapny Information
6.8.2 Lucidya Business Overview
6.8.3 Lucidya Social Media Monitoring Software Revenue and Gross Margin (US$ Million) & (2020-2025)
6.8.4 Lucidya Social Media Monitoring Software Product Portfolio
6.8.5 Lucidya Recent Developments
7 North America

7.1 North America Social Media Monitoring Software Market Size (2020-2031)
7.2 North America Social Media Monitoring Software Market Size by Type
7.2.1 North America Social Media Monitoring Software Market Size by Type (2020-2025)
7.2.2 North America Social Media Monitoring Software Market Size by Type (2026-2031)
7.2.3 North America Social Media Monitoring Software Market Share by Type (2020-2031)
7.3 North America Social Media Monitoring Software Market Size by Application
7.3.1 North America Social Media Monitoring Software Market Size by Application (2020-2025)
7.3.2 North America Social Media Monitoring Software Market Size by Application (2026-2031)
7.3.3 North America Social Media Monitoring Software Market Share by Application (2020-2031)
7.4 North America Social Media Monitoring Software Market Size by Country
7.4.1 North America Social Media Monitoring Software Market Size by Country (2020 VS 2024 VS 2031)
7.4.2 North America Social Media Monitoring Software Market Size by Country (2020-2025)
7.4.3 North America Social Media Monitoring Software Market Size by Country (2026-2031)
7.4.4 North America Social Media Monitoring Software Market Share by Country (2020-2031)
7.4.5 United States
7.4.6 Canada
7.4.7 Mexico
8 Europe

8.1 Europe Social Media Monitoring Software Market Size (2020-2031)
8.2 Europe Social Media Monitoring Software Market Size by Type
8.2.1 Europe Social Media Monitoring Software Market Size by Type (2020-2025)
8.2.2 Europe Social Media Monitoring Software Market Size by Type (2026-2031)
8.2.3 Europe Social Media Monitoring Software Market Share by Type (2020-2031)
8.3 Europe Social Media Monitoring Software Market Size by Application
8.3.1 Europe Social Media Monitoring Software Market Size by Application (2020-2025)
8.3.2 Europe Social Media Monitoring Software Market Size by Application (2026-2031)
8.3.3 Europe Social Media Monitoring Software Market Share by Application (2020-2031)
8.4 Europe Social Media Monitoring Software Market Size by Country
8.4.1 Europe Social Media Monitoring Software Market Size by Country (2020 VS 2024 VS 2031)
8.4.2 Europe Social Media Monitoring Software Market Size by Country (2020-2025)
8.4.3 Europe Social Media Monitoring Software Market Size by Country (2026-2031)
8.4.4 Europe Social Media Monitoring Software Market Share by Country (2020-2031)
8.4.5 Germany
8.4.6 France
8.4.7 U.K.
8.4.8 Italy
8.4.9 Russia
8.4.10 Nordic Countries
9 China

9.1 China Social Media Monitoring Software Market Size (2020-2031)
9.2 China Social Media Monitoring Software Market Size by Type
9.2.1 China Social Media Monitoring Software Market Size by Type (2020-2025)
9.2.2 China Social Media Monitoring Software Market Size by Type (2026-2031)
9.2.3 China Social Media Monitoring Software Market Share by Type (2020-2031)
9.3 China Social Media Monitoring Software Market Size by Application
9.3.1 China Social Media Monitoring Software Market Size by Application (2020-2025)
9.3.2 China Social Media Monitoring Software Market Size by Application (2026-2031)
9.3.3 China Social Media Monitoring Software Market Share by Application (2020-2031)
10 Asia (Excluding China)

10.1 Asia Social Media Monitoring Software Market Size (2020-2031)
10.2 Asia Social Media Monitoring Software Market Size by Type
10.2.1 Asia Social Media Monitoring Software Market Size by Type (2020-2025)
10.2.2 Asia Social Media Monitoring Software Market Size by Type (2026-2031)
10.2.3 Asia Social Media Monitoring Software Market Share by Type (2020-2031)
10.3 Asia Social Media Monitoring Software Market Size by Application
10.3.1 Asia Social Media Monitoring Software Market Size by Application (2020-2025)
10.3.2 Asia Social Media Monitoring Software Market Size by Application (2026-2031)
10.3.3 Asia Social Media Monitoring Software Market Share by Application (2020-2031)
10.4 Asia Social Media Monitoring Software Market Size by Country
10.4.1 Asia Social Media Monitoring Software Market Size by Country (2020 VS 2024 VS 2031)
10.4.2 Asia Social Media Monitoring Software Market Size by Country (2020-2025)
10.4.3 Asia Social Media Monitoring Software Market Size by Country (2026-2031)
10.4.4 Asia Social Media Monitoring Software Market Share by Country (2020-2031)
10.4.5 Japan
10.4.6 South Korea
10.4.7 Taiwan
10.4.8 Southeast Asia
10.4.9 India
10.4.10 Australia
11 South America, Middle East & Africa

11.1 South America, Middle East & Africa Social Media Monitoring Software Market Size (2020-2031)
11.2 South America, Middle East & Africa Social Media Monitoring Software Market Size by Type
11.2.1 South America, Middle East & Africa Social Media Monitoring Software Market Size by Type (2020-2025)
11.2.2 South America, Middle East & Africa Social Media Monitoring Software Market Size by Type (2026-2031)
11.2.3 South America, Middle East & Africa Social Media Monitoring Software Market Share by Type (2020-2031)
11.3 South America, Middle East & Africa Social Media Monitoring Software Market Size by Application
11.3.1 South America, Middle East & Africa Social Media Monitoring Software Market Size by Application (2020-2025)
11.3.2 South America, Middle East & Africa Social Media Monitoring Software Market Size by Application (2026-2031)
11.3.3 South America, Middle East & Africa Social Media Monitoring Software Market Share by Application (2020-2031)
11.4 South America, Middle East & Africa Social Media Monitoring Software Market Size by Country
11.4.1 South America, Middle East & Africa Social Media Monitoring Software Market Size by Country (2020 VS 2024 VS 2031)
11.4.2 South America, Middle East & Africa Social Media Monitoring Software Market Size by Country (2020-2025)
11.4.3 South America, Middle East & Africa Social Media Monitoring Software Market Size by Country (2026-2031)
11.4.4 South America, Middle East & Africa Social Media Monitoring Software Market Share by Country (2020-2031)
11.4.5 Brazil
11.4.6 South Africa
11.4.7 Saudi Arabia
11.4.8 Turkey
11.4.9 Argentina
11.4.9 UAE
11.4.9 Egypt
11.4.9 Chile
12 Concluding Insights
13 Appendix

13.1 Reasons for Doing This Study
13.2 Research Methodology
13.3 Research Process
13.4 Authors List of This Report
13.5 Data Source
13.5.1 Secondary Sources
13.5.2 Primary Sources
13.6 Disclaimer

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